epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.3
Office Staff	4.3
Maintenance	4.4
Neighborhood	4.7
SatisFacts™ Tour Survey	4.2/5
SatisFacts™ Move-In Survey	4.4/5
SatisFacts™ Maintenance	4.9/5
SatisFacts™ Renewal Survey	3.9/5

Review Count

Number of reviews in the past 365 days	46

Manager's Review Engagement

Percentage of reviews responded to	69.57%

Manager's Review Reply Time

Average time to respond to reviews	43.63 days

Ratings & Reviews (257 Reviews)

OVERALL SCORE

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Noise

Maintenance

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Neighborhood

Grounds

Office Staff

Verified Resident 727181 • 2018 - 2019 Recommended

Reviewed 12/12/2019

Carlyle Place is lead by a management team that is responsive, thoughtful and always available. The maintenance team is top-notch and quickly respond to any residential request until you are completely satisfied. An example of this outstanding service was experienced when the day before my wedding… Read full review

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AVERAGE RATING

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Carlyle Place Apartments Manager

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Verified Resident 771603 • 2020 Recommended

Updated 05/23/2020

Reviewed 05/23/2020

Overall the apartment complex is full of kind and welcoming people, the staff for the most part is patient and willing to answer your questions. Maintenance is quick and responsive, had two outlets go out within 24 hours of moving in and they were very quick… See More

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Verified Resident 771072 • 2019 - 2020 Recommended

Updated 05/21/2020

Reviewed 05/21/2020

I have loved living in this apartment. The neighbors are friendly but keep to themselves. I love the gym, plenty of room and lots of machines and weights to use. It's in a safe area with lots of restaurants nearby.

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Verified Resident 503494 • 2017 - 2020 Recommended

Updated 05/11/2020

Reviewed 06/22/2018

Overall well pleased with the staff and apartment. Great location and very convenient to the metro. Wish there was a balcony or common outdoor space that was more "useable." Also, the windows could be better. Drafty and noisy. See More

Carlyle Place Apartments Manager25/25/2018

Thank you for taking the time to leave a review and share your concerns with us. We are happy to hear that overall you have enjoyed calling Carlyle Place home. We do offer flexible lease options and our Property Manager welcomes the opportunity to speak with you in more detail regarding those. Please call her at 703-706-0076 at your earliest opportunity. We look forward to speaking with you! Sincerely, Ashleigh N.

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Verified Resident 692401 • 2011 - 2020 Recommended

Updated 05/07/2020

Reviewed 09/09/2019

Great place to live. However, the pool should be heated. Close to many stores. Look forward to Wegmans opening. Very close to hospitals, police stations and fire stations.Good for walks and nearby bicycle trails.

Carlyle Place Apartments Manager10/10/2019

Thank you so much for the feedback and for sharing your suggestions with us. We are always looking for ways to improve our community and your feedback definitely helps us achieve that goal. We are happy to hear that our maintenance team is taking such good care of you and our Property Manager would like the opportunity to speak with you in more detail about your refrigerator to help resolve any issues you may be having. Please reach out to her directly at 703-706-0076. We look forward to speaking with you soon. Sincerely, Ashleigh N.

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Verified Resident 759909 • 2017 - 2020 Recommended

Updated 04/16/2020

Reviewed 04/16/2020

Great living environment. The staff here are wonderful to work with. The Maintenace folks are incredibly responsive and handle all requests quickly ? sometimes within the same hour as the request was made. The team always has some type of gathering with the tenants are a… See More

Carlyle Place Apartments Manager17/17/2020

Thank you for reviewing Carlyle Place! We're happy to hear that your experiences with our maintenance and management teams have been good ones. Thanks for the kudos, we can't wait to pass them on to everyone!

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Verified Resident 759898 • 2020 Recommended

Updated 04/16/2020

Reviewed 04/16/2020

Great location! Spacious 3 bedroom, albeit expensive. Finishes are a bit outdated, but property is well maintained. Maintenance personnel are very responsive. Notifications of packages is helpful and community portal is useful. Overall would recommend. See More

Carlyle Place Apartments Manager17/17/2020

Thank you for highlighting our layouts and package notification service! We're so glad to hear that our maintenance team makes a difference for you. We're always here to help so please don't ever hesitate to reach out to us with thoughts or questions. We're so glad you're here!

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Verified Resident 758625 • 2018 - 2020 Recommended

Updated 04/09/2020

Reviewed 04/09/2020

Good location, decent amenities. The front desk is manned and good package service. The gym and pool is decent. No dedicated computer room but the common room is open to all and has a big screen tv and pool table. Overall the community is clean and… See More

Carlyle Place Apartments Manager10/10/2020

We're delighted by your incredibly thoughtful review and sparkling rating of Carlyle Place! Thank you for sharing your experiences with us and for highlighting all the wonderful features that set us apart. We promise to keep up the fabulous work!

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Verified Resident 757089 • 2016 - 2020 Recommended

Updated 04/02/2020

Reviewed 04/02/2020

Fabulous Property Manager Shannon Fabulous Maintenance Staff Love Najjar and Donna front desk Love the area Easy access to everything People are friendly and kind Metro close by where we can head to the airport in a matter of minutes See More

Carlyle Place Apartments Manager03/03/2020

Thank you for taking a moment to highlight our team! Nothing makes us more proud than knowing that we've succeeded in providing excellent service to all our residents. If you need any further assistance, our team is just a phone call away! We look forward to ensuring your satisfaction for years to come!

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Verified Resident 272838 • 2017 - 2020 Recommended

Updated 03/23/2020

Reviewed 09/21/2016

I have been living here for 4 years. Great experience, I moved from a 1 bdr to a 2br while our family was growing. Great staff, great maintenance team, nice area. Noise from Amtrak trains can be bothersome but also proximity to metro station is very… See More

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Verified Resident 754165 • 2019 - 2020 Not Recommended

Updated 03/20/2020

Reviewed 03/20/2020

Good square footage for the money but the good ends there. General cleanliness, upkeep and safety measures lacking or neglected, worn out stained carpets (unit and common areas), sloppy paint job, various appliances and fixture problems with no resolution, windows will not open easily and sometimes… See More

Carlyle Place Apartments Manager23/23/2020

Thanks for taking the time to bring your concerns to our attention. Resident comfort and well being is our top priority and our team works diligently to prove just that to you. We'd like the chance to assist with providing some helpful solutions during this time, so please contact us at [email protected] We're here for you and look forward to connecting as soon as possible.

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Verified Resident 495033 • 2018 - 2020 Recommended

Updated 03/05/2020

Reviewed 06/02/2018

The maintenance and office staff are professional, courteous, timely and efficient. Maintenance staff kept me informed when repairs were made to neighboring apartment. Apartments are quiet. The apartments are in a good location and great value.

Carlyle Place Apartments Manager19/19/2018

We take your concerns very seriously and want to thank you for taking the time to submit a review. We are happy to hear that overall you have enjoyed calling Carlyle Place home, but are disappointed that your move-in experience was less than ideal. We want to sincerely apologize for any inconvenience caused. Our team truly values your feedback and our Property Manager welcomes the opportunity to speak with you in in more detail about your concerns in hopes to prevent this from happening in the future. You can reach out to her at 703-706.0076. Sincerely, Ashleigh N.

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Verified Resident 733217 • 2019 - 2020 Recommended

Updated 03/02/2020

Reviewed 01/03/2020

I love this community. There are tons of really cool places within walking distance. Convenient, public transportation on ever corner, Bustling neighborhood during the day but peaceful and quiet at night.

Carlyle Place Apartments Manager06/06/2020

Thank you so very much for taking a moment to share your 5-star rating with us! We are overjoyed knowing that you're proud of the convenient location and features we have to offer you! Our team is so happy to have you as a part of Carlyle Place and we look forward to the many more years we have with you. Please don't hesitate to reach out to us if you need anything. It'd be our joy to assist.

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Verified Resident 746250 • 2015 - 2020 Recommended

Updated 02/20/2020

Reviewed 02/20/2020

The community is located in a central location that makes it easy to connect to Virginia, DC, or Maryland by either rail, road, or a wide array of transportation options. The only drawback is that, precisely because of its location, it is prone to a lot… See More

Carlyle Place Apartments Manager23/23/2020

Thank you for your awesome review! We strive to provide the best in apartment living so we’re happy to you're pleased by our location and wonderful features. We look forward to continuing to provide you with a wonderful living experience at Carlyle Place.

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Verified Resident 745369 • 2016 - 2020 Recommended

Updated 02/17/2020

Reviewed 02/17/2020

Love the location convenience. The neighborhood is peaceful. Management is very polite and responsive to maintenance issues. I like that we can just walk to the Metro and go anywhere we need to. Also love taking walks in Old Town and the Riverfront. See More

Carlyle Place Apartments Manager18/18/2020

Thank you for sharing your experience! As you know, the comfort of our residents always comes first. We appreciate that you've highlighted our helpful team, and we're confident that you will continue to experience the same high-quality service from us throughout your time here. Welcome home!

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Verified Resident 742973 • 2014 - 2020 Recommended

Updated 02/08/2020

Reviewed 02/08/2020

Carlyle place is Great community. Great location, love the ability to have garage parking inside the building. The actual apartments are very spacious. I'm thrilled with the app we now have, it is so convenient to use for maintenance requests and paying rent.

Carlyle Place Apartments Manager08/08/2020

We’re happy to read that you’ve had such a great experience in our community and with our team. Resident satisfaction is always our number one goal, so we’re happy to have succeeded. Thank you for choosing Carlyle Place! Never hesitate to reach out to our onsite team if there's anything you might need. We look forward to assisting you!

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Verified Resident 742959 • 2020 Recommended

Updated 02/08/2020

Reviewed 02/08/2020

I am a brand new resident. I don't have any experiences here that would encourage other potential residents. Our move into the new unit was uneventful. The building and staff are nice and it is located in a convenient area.

Carlyle Place Apartments Manager08/08/2020

Thank you for choosing Carlyle Place. Our goal is to provide residents with a 5-star living experience and would to prove that to you by improving your stay with us! When you have a moment, come to our office! We'd love to discuss any of your questions or concerns. We look forward to meeting with you and helping you have a wonderful stay.

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Verified Resident 735291 • 2018 - 2020 Recommended

Updated 01/11/2020

Reviewed 01/11/2020

I like living here. Convenient, fairly quiet, great staff. I like being in walking distance of the metro, restaurants, shopping, old town etc. I have nothing left to say. It's stupid to have a minimum.

Carlyle Place Apartments Manager11/11/2020

We're so grateful to know you've taken the time to highlight all the best parts of living at Carlyle Place. We're grateful to have you as a resident in our community and feel delighted to know that our location has given you convenient access to all the wonderful things that make our community great! We promise to do what it takes to keep up the good work!

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Verified Resident 734887 • 2019 - 2020 Recommended

Updated 01/09/2020

Reviewed 01/09/2020

Fantastic apartment. Great staff, quiet, and very clean. Definitely rent here! Carlyle Place has easily become my favorite apartment to rent from in the area. The location can't be beat and metro is right across the street as well.

Carlyle Place Apartments Manager10/10/2020

We love reading the news that you feel at peace here at Carlyle Place! We want to continue to deliver on our helpful service of ensuring your utmost satisfaction! We love knowing that you're enjoying all the great features of community living and look forward to the many more years we have to serve you!

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Verified Resident 732979 • 2018 - 2020 Not Recommended

Updated 01/02/2020

Reviewed 01/02/2020

When I moved in the counter tops were disgusting. They were marked up because they were not sealed correctly. When I brought it up to the office I got a lot of attitude and "there's nothing we can do". We then talked to Sherif, the only… See More

Carlyle Place Apartments Manager08/08/2020

We're very sorry to hear that our team has let you down. We understand your frustration and can assure you that we take your concerns very seriously. We'd love the opportunity to meet with you in person and discuss your concerns in greater detail to improve your experience with us. Please stop by our front office or email us at [email protected] We're eager to mend this relationship and ensure your satisfaction moving forward. We look forward to connecting with you.

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Verified Resident 732119 • 2018 - 2019 Not Recommended

Updated 12/29/2019

Reviewed 12/29/2019

It hasn't been great. The service at the apartment complex is meh at best and rude on bad days. Additionally, the maintenance staff for the building left my water running for an entire afternoon while I was at work when I asked them to come fix… See More

Carlyle Place Apartments Manager02/02/2020

We aim for resident satisfaction and apologize if you've experienced anything less than 5-star service from our team. We'd like to make things right so please reach out to us at [email protected] We appreciate you bringing your concerns to our attention and look forward to speaking with you soon.

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Verified Resident 727182 • 2017 - 2019 Recommended

Updated 12/12/2019

Reviewed 12/12/2019

Great place to live with socials every few months. Gives a great opportunity to meet the neighbors. Well run facilities and the staff is super nice and always greets me with a smile. Glad I picked this place to live. See More

Carlyle Place Apartments Manager16/16/2019

We are so happy you chose Carlyle Place for your apartment community as well! Thank you for this wonderful review and for coming to our monthly socials. We love having an opportunity to see and speak to all of our residents. If there is ever anything we can do to enhance the community, please do not hesitate to let us know. Sincerely, Taryn S.

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Verified Resident 727181 • 2018 - 2019 Recommended

Updated 12/12/2019

Reviewed 12/12/2019

Carlyle Place Apartments Manager16/16/2019

Congrats on your Anniversary and thank you so much for this wonderful review! We think the team at Carlyle Place is fantastic and are so happy to hear that has been your experience as well. Our team is here for you, please do not hesitate to let us know if there is anything else we can do to be of service or to enhance the community. Sincerely, Taryn S.

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Verified Resident 270338 • 2017 - 2019 Recommended

Updated 12/10/2019

Reviewed 03/11/2018

This is a very large building in a convenient location. The apartment layouts are well designed. The kitchen and bathroom have tile floors and nice counters. The windows are large. The building is pet friendly -- there are very often people with dogs in the elevator.… See More

Carlyle Place Apartments Manager12/12/2018

Thank you so much for choosing to call Carlyle Place home! We are happy to hear that you enjoy our prime location and that our staff was able to improve their communication with you.

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Verified Resident 723960 • 2019 Recommended

Updated 12/07/2019

Reviewed 12/07/2019

The building has a great staff who take care of the residents and ensure everything is in proper working condition. The move-in process has been very smooth. The apartments are very nice and in good condition. The location and convenience of being next to the metro… See More

Carlyle Place Apartments Manager10/10/2019

Thank you so much! We think our team is one of the best in the business and is what makes living at Carlyle Place so great. We are so happy to hear that you feel the same way. Please do not hesitate to reach out should you need anything at all as you get settled. Sincerely, Taryn S.

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Verified Resident 615892 • 2011 - 2019 Recommended

Updated 11/21/2019

Reviewed 03/15/2019

Perfect location across from the metro, great space, lots of light, good us of neutral colors that go with any decor. Building is well built and well maintained. Neighborhood has lots of dining and entertainment venues, and a Wegman's is being built a block away. We… See More

Carlyle Place Apartments Manager15/15/2019

Wow! Thank you so much for the awesome review! We really appreciate you as a resident and thank you for calling Carlyle Place home!

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Features & Amenities

Laundry

Washer/Dryer

Parking

Garage

General

24-Hour Emergency Maintenance
24-Hour Management Availability
Air Conditioner
Balcony
Bright Open Floor Plan
Carpet
Carpet in Bedrooms
Ceramic Tile Floor Entry and Bathroom
Ceramic Tile Shower with Curved Shower Rods
Cherry Cabinetry
Clubhouse
Concierge
Contemporary Light Filled Residences
Controlled Access
Convenient to Old Town Alexandria's Restaurants, Shops and Waterfront
Credit Card Payments Accepted
DishWasher
Disposal
Electronic Payments Accepted
Elevator
Fitness Center
Floor to Ceiling Windows
Free Weights
Freeway Access
Gated Access
Granite Countertop and Premium Cabinetry Vanities
Granite Countertops
Guest Room
Heat
High-Speed Internet
Individual Climate Control
Large Closets
Microwave
On-Site Management
On-site Retail
Onsite Zipcar
Package Receiving Service
Pets Allowed
Pool
Pre-wired for Phone, Cable and Internet
Premium Vinyl Flooring in Select Homes
Public Transportation
Range
Refrigerator
Resident Herb Garden
Roman Tubs and Walk-in Showers
Short Term Lease Available
Stainless Steel Appliances
Storage Space
Sundeck
Valet Dry Cleaning Service
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Pets

Dogs Allowed
Restrictions: Akitas, Alaskan Malamutes, American Staffordshire Terriers, American Pit bull terriers, Bull Terriers, Chow Chows, Doberman Pinschers, Dogo Argentino, Fila Brasilerios, Japanese Tosas, Miniature Bull Terriers, Pit Bulls, Presa Canarios, Rottweilers, Staffordshire Bull Terriers, Wolf Hybrids, Wild Dogs or any partial breed dog that has one or more of the previously mentioned breeds in its lineage.
Pet Limit: 2
Comments: We accept both cats and dogs with a $500 non-refundable pet fee and $50 per month in pet rent (per pet). Maximum of 2 pets per apartment.No visiting pets are permitted.
Cats Allowed
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,625 - $2,350
SQ. FT.
736
Available
Avail.
5 Units
Model
Pendleton

View Floor Plan

Price
$1,695 - $2,280
SQ. FT.
777
Available
Avail.
5 Units
Model
Madison

View Floor Plan

Price
$1,755 - $2,460
SQ. FT.
826
Available
Avail.
4 Units
Model
King

View Floor Plan

Price
$1,805 - $2,610
SQ. FT.
791
Available
Avail.
4 Units
Model
Washington

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$2,135 - $2,840
SQ. FT.
1,087
Available
Avail.
2 Units
Model
Duke

View Floor Plan

Price
$2,330 - $3,105
SQ. FT.
1,343
Available
Avail.
6 Units
Model
Gibbon

View Floor Plan

Price
$2,350 - $3,080
SQ. FT.
1,296
Available
Avail.
2 Units
Model
Lee

View Floor Plan

Price
$2,430 - $3,280
SQ. FT.
1,254
Available
Avail.
3 Units
Model
Columbus

View Floor Plan

Price
$2,535 - $3,320
SQ. FT.
1,264
Available
Avail.
2 Units
Model
Cameron

View Floor Plan

Price
$3,065 - $3,615
SQ. FT.
1,475
Available
Avail.
1 Units
Model
Wolfe

View Floor Plan

3 Bedrooms, 2.5 Bathrooms

Price
$3,085 - $4,015
SQ. FT.
1,609
Available
Avail.
2 Units
Model
Queen

View Floor Plan

Price
$3,585 - $4,515
SQ. FT.
1,862
Available
Avail.
1 Units
Model
Union

View Floor Plan

Price
$3,610 - $4,305
SQ. FT.
1,863
Available
Avail.
1 Units
Model
Wythe

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Welcome to Carlyle Place Apartments. Surround yourself with the distinct character of Alexandria at a location that offers the contemporary luxuries and convenient amenities you desire.Alexandria is known for its fashionable shopping, unique dining and Old Town charm. Living in this neighborhood, you'll find it all outside your door. Discover a residence that blends this eclectic atmosphere with your lifestyle.