Review History for Verified Resident 503494

Carlyle Place Apartments


Updated Review

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Resident 503494

Verified Resident 2017 - 2023

8/3/2023

This used to be a lovely place to live. That is no longer the case. The continuous elevator and water outages and ongoing construction, along with rent increases, have made looking for other housing a desirable option.
    Manager

    8/3/2023

    Carlyle Place Apartments
    We appreciate candid feedback from our residents and are sorry to hear that we are not meeting your expectations. We can assure you that we work to address any and all issues as quickly and efficiently as possible. Any scheduled water shut-offs are taking place in order to improve the community by adding tier shut off valves. When this project is complete if a water issue occurs in a specific area of the building we will be able to shut off just the impacted area as opposed to the entire building. We share your frustration regarding any elevator outages and are in constant contact with the elevator contractor to ensure that any elevator issues are addressed as quickly as possible. We'd be happy to discuss any individual instances with you so please reach out to us at your earliest convenience.
    1 Previous Review

    Previous Review

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    Resident 503494

    Verified Resident 2017 - 2020

    5/11/2020

    Overall well pleased with the staff and apartment. Great location and very convenient to the metro. Wish there was a balcony or common outdoor space that was more "useable." Also, the windows could be better. Drafty and noisy.
      Manager

      7/27/2020

      Carlyle Place Apartments
      Thank you for sharing your thoughts with us. We're so glad you feel positively about our community and shared your thoughts about ways to improve it. Thank you for the feedback. As always, welcome home!

      Review 13 out of 380

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      Carlyle Place Apartments

      March 2024

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