Review History for anonymous

Foxchase of Alexandria


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anonymous

Resident 2014 - 2017

9/15/2017

I wish I could give no stars. I stayed at Foxchase because I didn't have the resources to move, but out of the 6 other places I have rented from, I had the worst experience here. I could hear everything! Whenever someone entered the building, I heard it. While the location is amenable, they canceled the convenient metro shuttle while I was living there, making it less convenient. The apartment was filthy when I moved in--there were mouse droppings and my socks were almost black from walking around on the floors. I cleaned the apartment to "move in ready" and they charged me 90$ for a professional cleaning that I am sure they just pocket (no way that was professionally cleaned for me. Staff: the only positive experiences I had were with maintenance. The office individuals talk over you, are impossible to reach (I left messages and called over 10 times in 3 days and never reached anyone), don't know who you should talk to about your questions, and are just overall unhelpful. Also, I moved out the first week of August and just got a final bill that charged me for staying past my lease end date (September 4th). The utilities are worn, the paint and cabinets are just painted or stained over whatever is underneath, the floors are crap, and the grounds are usually covered in dog crap. I rarely give bad reviews, but my experiences trying to get things set for move out have been the largest display of incompetence I have ever seen from a company. If you have the option, do NOT put yourself through this.

    Review 43 out of 543

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    Foxchase of Alexandria

    March 2024

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