Review History for anonymous

Kings Gardens Apartments


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anonymous

Resident 2016

3/22/2016

If they say they'll repair something, get it in writing. The fire door slams easily. Before I signed my lease, I asked if they can slow the door down or put something in the frame to help quiet the door closing. They said they'll have maintenance look at it. After I moved in, I got a follow up call about my satisfaction, I asked for an update on the door adjustment. The repair person said they are going to attach a "door arm" to slow the door down as it closes. In one month, I'll be here a year, they never adjusted the door. I would go to the office or call for maintenance requests (on Wednesday, for example) and I wouldn't get a follow up or the maintenance technician wouldn't show up until the following week (on Tuesday, for example). They have a posted letter in the office that states I'll get a rental credit for every day my maintenance request hasn't been handled. Instead of getting a credit, I got excuses "oh, we had a skeleton crew that week." I reported something dead on my porch, no one showed up to get it. A week later I got a call from the office, to address a different issue, so I asked if someone could remove the dead rodent from my porch. They sent some one over right away. Adults and children loiter and play on the bars of my porch. Loitering is not allowed, yet this has been an issue that has remained unresolved. The apartment flooded (due to another resident), leaving the kitchen, living room, and dining room ceiling, floor, and electrical outlets with water damage. I removed my belongings immediately, preventing damage. I contacted resident services for accommodation of another apartment or a hotel. They told me "no, to call my renters insurance provider." The renters insurance will not cover me to live in another location while the apartment repairs the water damage. Resident services continues to remain firm with their decision that they will not make any accommodations while they repair my apartment. I'm concerned about the health and safety of my toddler during these repairs and we only have the bedroom for her to play in and sleep in all day. My car has damage from a bb gun. I've found vomit on the sidewalk. People toss their trash in my porch as they walk past. It costs $130 more a month to run my air conditioning at 76-78 degrees during the day and 72 degrees at night.

    Review 44 out of 147

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    Kings Gardens Apartments

    June 2024

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