Apartment was not ready upon move in. Was told there would be fees if we wanted to switch to a different, more move in ready apartment.
Dogs and dog poop everywhere around property.
Looking a bit run down. Peeling veneers, dented and I'll working call/fob boxes, dog urine on all planters and doorways
Manager
11/20/2019
Post Carlyle Square
Thank you for taking the time to bring your concerns to our attention. Our team works diligently to ensure a pleasant experience for all our residents, and we're sorry if your move-in was not up to our usual high standards and if residents aren't cleaning us after their pets. Please accept our apologies and allow us to make it right. We would love to chat with you further about your concerns with your home and experience in our community. When you have a moment, please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work on resolving your concerns. We look forward to hearing from you.