Ratings & Prices for Stoneridge Apartments at Mark Center Apartment Homes, Alexandria, VA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1.4
Safety	1.8
Office Staff	1
Maintenance	2.2
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	5

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	3 days

Ratings & Reviews (293 Reviews)

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Prospective Resident • Visited 2021

02/14/2021

We were supposed to rent an apartment after being approved and luckily we didn't. This is the worst managed property, thanks to the leasing manager Fariha Syed who ignores emails and the Leasing "professional" Evelyn Blanco that has nothing to do with professionalism. I had an… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

02/16/2021

Hello,Stoneridge Management apologizes for any inconvenience you experienced. We strive to provide excellent customer service at all times. I'm not sure what occurred but I would like to invite you to discuss this further. Please contact me directly at [email protected] to discuss this in more details.

Resident • 2020

11/08/2020

It is very convinient for my work and market place. But I can't wait to move out because of pest and rodents. Even if they already sent pest control guy spray for cockroches we have still living with cokraoches. If you move here you have to… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

11/09/2020

Dear resident We apologize for any inconvenience you may have experienced in your apartment. Please reach out to me directly at [email protected] to discuss your concerns in more details. Thank you

Resident • 2020

10/02/2020

I am living in this area since 10 years but this is worse worse experience ever I had. I'm trying to reach office since a week calling every single day some time call got answer they say they will call me back but since a week… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

10/06/2020

Hello,Thank you for your review. We apologize for the inconvenience you have experienced. Please contact me at [email protected] to discuss your concerns in more details. Thank you

Resident • 2020

05/22/2020

This is Shafqat Khan - I feel disrespect an Humiliating in this Situation- The Morgan Proper team have any remorse have any sympathy- people are doing there best level to survive an support them self . an you nasty ruthless stuff and Morgan properties asking for… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

05/27/2020

Hello, Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. Please reach out to me directly at [email protected] to further discuss your concerns in more details so that we may be able to assist you better and get your concerns resolved.

Resident • 2020

05/19/2020

(This will be long but this will be very helpful to any first time apartment renters or anyone really looking for an honest experience about this place) I moved into this apartment 2 months ago, on March 19th... it has been a horrible experience. I already… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

05/22/2020

Verified Resident 682916 • vrp • 2018 - 2019

08/19/2019

Community is great. Needs work on speeding up requests such as maintenance or other apartments requests. Parking for residents and visitors even street parking is an issue. Everything you have to pay for for example, pool passes. Visitor parking, etc...

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/22/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do apologize for the inconvenience you have experienced. Please reach out to me directly at [email protected] to further discuss your experience and any suggestions that can make your leaving experience more enjoyable.

Verified Resident 682117 • vrp • 2018 - 2019

08/18/2019

It has not been good at all. The condition of this apartment is bad, as there are multiple structural issues in the living room, kitchen and bathroom. The leasing office has done a horrible job answering service requests, and now they are on a deadline to… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/20/2019

Verified Resident 681652 • vrp • 2016 - 2019

08/16/2019

Generally good neighbors, though management has varied between so-so and awful. Depending where you live in the community, parking is a serious problem. They are probably making buckets of money on reserved parking spaces just so people can be sure they'll have a spot in the… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/18/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. Please reach out to me directly at [email protected] to further discuss your experience and any suggestions that can make your leaving experience more enjoyable.

Verified Resident 681592 • vrp • 2017 - 2019

08/16/2019

At first I really haven't had any problem but the last couple of months has been a challenge. Trash out side the trash areas. Residents does know that trash belongs inside the trash bins not outside the area or on the streets or grounds. Laundry room… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/18/2019

Verified Resident 680874 • vrp • 2010 - 2019

08/15/2019

I have been in this community a total of 15 years and my current apartment for 10 of those. Overall this is a great place to live. Location is great, schools, grocery and drug stores are close. Far enough away from the hustle and bustle of… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/18/2019

Thank you very much for your feed back. We really appreciate you being a part of our community. Thanks again, Stoneridge Management. ....

Verified Resident 680532 • vrp • 1999 - 2019

08/15/2019

The common areas and hallways are littered constantly and some of the litter lays there for days. I pick up around my building but should not have to. The property manager doesn't seem to care about the apperance of the propery appearance, let alone the residents… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/18/2019

Verified Resident 680498 • vrp • 2019

08/15/2019

Very poor services and ignorant workers they have. Never done thing on time. We just reant it but they gives us dirty apartment, we told them to cleaned it but they never come to change it . The carpet is old never get changed.

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/18/2019

Verified Resident 680350 • vrp • 2017 - 2019

08/15/2019

Stoneridge Apartments is a safe community and basic maintenance of my apartment is satisfactory. But, speed bumps are needed in each parking lot to slow down aggressive drivers day and night time. Also, dog owners are not cleaning up the dog faeces on the side walks… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/18/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out to me directly at [email protected] to further discuss your experience and any suggestions that can make your leaving experience more enjoyable

Verified Resident 680317 • vrp • 2016 - 2019

08/14/2019

Excellent service beautiful neighborhood all clean and green. I'll recommend to everyone. Community office service excellent and fast. Very safe and peace area. Close to shopping close to school and close to DC.

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you very much for your feed back. We really appreciate you being a part of our community. Thanks again, Stoneridge Management.

Verified Resident 680159 • vrp • 2011 - 2019

08/14/2019

Inept management Minium budget for repair and upgrade Fake care about community when policy and lies about actual City rules : No grills per City rules ; false contacted Fire Marshal no city ordnance exists Having a NO staff at PAVILLION is a liabity waiting to… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out." to me directly at [email protected] to further discuss your experience and any subjection that can make your leaving experience more enjoyable.

Verified Resident 680158 • vrp • 2018 - 2019

08/14/2019

Did a mistake cheaper means you have to give up on something, cockroaches, mice, and many others, not quite at all outside playing 15-20 kids not using playground ( playing soccer and many other funny games if you see a bump in the car ( parking… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out." to me directly at [email protected] to further discuss your experience and any subjection that can make your leaving experience more enjoyable.

Verified Resident 680157 • vrp • 2015 - 2019

08/14/2019

quiet and peaceful, reliable public transportation, and retail stores, school and comfortable rent, safe for kids to play around, a lot fun at pavilion center from work out , watching moving and join new family to swimming poll where we have more fun See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you very much for your feed back. We really appreciate you being a part of our community. Thanks again, Stoneridge Management

Verified Resident 679929 • vrp • 2014 - 2019

08/14/2019

Leaving in here gas been great, no complaints, helpful staff, maintenance respond in a timely manner, great amenities, close to restaurants and shopping stores, excellent schools and public transportation. I have everything that I need at Stoneridge. See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you very much for your feed back. We really appreciate you being a part of our community. Thanks again, Stoneridge Management

VenkateshP 679928 • vrp • 2003 - 2011

09/13/2011

I have been living there for 8 years now - and I find this company getting greedy by the day. First Eletricity, trash, shuttle bus was all part of your monthly rent. Then they started adding trash to the monthly rent, then they started adding $150… See More

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Verified Resident 679558 • vrp • 2006 - 2019

08/14/2019

Apartment amenities were better before Morgan Properties acquired it. Pavilion gym and rec room has declined, not cleaned or maintained as well. Himan staffing was let go. Shuttle bus is useless now, once was very handy. Fees and fines for everything. Rental office not responsive or… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out." to me directly at [email protected] to further discuss your experience and any subjection that can make your leaving experience more enjoyable.

Verified Resident 679556 • vrp • 2017 - 2019

08/14/2019

Unprofessional Leasing staff, Specially the lady taking care of Leasing staff (Fariha) she is the worst. For maintenance you need to call continuously until they show up. For emergency maintenance you have to call at least 10 times and wait ages for the guys to appear.… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out." to me directly at [email protected] to further discuss your experience and any subjection that can make your leaving experience more enjoyable.

Verified Resident 679554 • vrp • 2018 - 2019

08/14/2019

My experience here has not been the best. I have had my personal vehicle towed about three times. I have had visitors vehicles towed as well. The parking is horrible, especially with the addition of paid parking. The conditions of the surrounding buildings are not kept… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out." to me directly at [email protected] to further discuss your experience and any subjection that can make your leaving experience more enjoyable.

Verified Resident 679553 • vrp • 2019

08/14/2019

The office staff can be a challenge to deal with sometimes but the biggest problem is the trash. Neighbors don't store trash properly and the garbage trucks sometimes block access to the recycling bin.

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out." to me directly at [email protected] to further discuss your experience and any subjection that can make your leaving experience more enjoyable.

Verified Resident 679552 • vrp • 2019

08/14/2019

The Rental staff are excellent, but the property maintenance is awful. I have had a window broken that still isn't fixed, I have caterpillars invading the apartment, the oven doesn't properly heat, etc. It's not worth renting. See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out." to me directly at [email protected] to further discuss your experience and any subjection that can make your leaving experience more enjoyable

Verified Resident 679026 • vrp • 2018 - 2019

08/14/2019

My experience from the on start was negative. The apartment was not ready when it was time to move in and we got called to push back our time to come get the keys. We've had a huge roach problem and the office is unresponsive when… See More

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Stoneridge Apartments at Mark Center Apartment Homes Manager

08/16/2019

Thank you for your recent review, we do our best to provide exceptional customer service and resolve situations as soon as they are brought to our attention. We do. apologize for the inconvenience you have experienced. Please reach out." to me directly at [email protected] to further discuss your experience and any subjection that can make your leaving experience more enjoyable.

•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer

General

24-Hour Management Availability
Air Conditioner
Amazon Hub Lockers
BBQ and Picnic Area
Balcony or Patio
Bike Share Program
Business Center
Carpet
Clubhouse
Courtyard
Fitness Center
Free Weights
Gas Range
Gated Access
On-Site Maintenance
On-Site Management
Package Receiving Service
Pet-Friendly Community
Playground
Pool
Premium Flooring
Refrigerator
Se Habla Espanol
Short Term Lease Available
Shuttle to nearby metro stop
Sports Court and Soccer Field
Sundeck
Window Coverings
Woodburning Fireplace

Pets

Dogs Allowed
Deposit: $350
Rent: $40
Pet Limit: 2
Cats Allowed
Deposit: $350
Rent: $40
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
600
Available
Avail.
N/A
Model
Studio

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$1,155 - $2,685
SQ. FT.
485 - 795
Available
Avail.
38 Units
Model
One Bedroom 1 Bath

View Floor Plan

Price
Price
$1,395 - $2,366
SQ. FT.
785 - 1,029
Available
Avail.
2 Units
Model
One Bedroom with Den

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,650 - $3,982
SQ. FT.
950 - 1,000
Available
Avail.
18 Units
Model
2 Bedroom 1.5 Bath

View Floor Plan

Price
Price
$1,890 - $3,725
SQ. FT.
1,025 - 1,165
Available
Avail.
4 Units
Model
2 Bedroom 1.5 Bath with Alcove or Den

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,750 - $3,200
SQ. FT.
990 - 1,130
Available
Avail.
5 Units
Model
2 Bedroom 2 Bath

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,170 - 1,215
Available
Avail.
N/A
Model
3 Bedroom with Den or Alcove

View Floor Plan

Price
Price
$1,960 - $3,875
SQ. FT.
1,060 - 1,540
Available
Avail.
8 Units
Model
3 Bedroom 2 Bath

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Comfort comes easy at Stoneridge at Mark Center Apartment Homes. Our Alexandria apartments are the perfect place to call home. We have crafted our community to cater to your unique needs. Everyone from families, roommates, and anyone in between will enjoy the welcoming atmosphere of our community and apartment homes.Finding an apartment for rent in Alexandria, VA, is easy when you lease from Stoneridge at Mark Center Apartment Homes. Our 1, 2 & 3 bedroom apartments are just what you need to simplify your home search. The space you want is waiting for you at Stoneridge at Mark Center Apartment Homes./*td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}*/

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Stoneridge Apartments at Mark Center Apartment Homes?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Stoneridge Apartments at Mark Center Apartment Homes?
The community is rated 1.4/5 stars, signifying slight satisfaction on average.

How safe is Stoneridge Apartments at Mark Center Apartment Homes?
The community is rated 1.8/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.2/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 3 days to their community reviews in the past year.

Who manages Stoneridge Apartments at Mark Center Apartment Homes?
Morgan Properties

What is the pet policy at Stoneridge Apartments at Mark Center Apartment Homes?
Dogs Allowed
Deposit: $350
Rent: $40
Pet Limit: 2
Cats Allowed
Deposit: $350
Rent: $40
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
Move in Today with 1 Month FREE! *Applies to residents with move-in dates between 2/24/2021-3/15/2021. Certain restrictions apply. Offer on select homes only.