Review History for anonymous

The Fields of Alexandria


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anonymous

Resident 2014 - 2016

2/12/2016

Worse place ever at first I loved my apartment things were perfect actually. Withing 6 months I began to notice bed bugs in my apartment. After several times of them coming in and trying to fix the problem it sort of fixed the issue but then they tell you it's your fault and people are bringing it in to your apartment. I also began to see mice all they did was come put sticky pads and said that should fix the issue. Negative I still have mice and now I see holes every where I have been waiting for 2 weeks now for them to close holes my doors have even been chewed up from this infestation, my kids are terrified and to top it off my daughters crib even has mice poop. It's unsanitary for her and disgusting. They don't have to deal with it and the manager herself told me she would yet send another work order but this is 2 weeks and going. Very disappointed in this apartment they paint a pretty picture but do not move in. I am now willing to break my lease due to the unprofessionalism even tho I only have until may it's very disgusting. Overall price is cheap but I do not recommend due to the infestation of mice and bed bugs
Manager

2/14/2016

The Fields of Alexandria
Hello, Thank you for sharing your experience. We sincerely apologize for any inconveniences you feel you've had while on the property. Please know that we take our residents' health and safety extremely seriously; we want you to feel happy and peaceful in your home. As we have measures to efficiently and speedily rectify any pest situations, please directly contact the property manager at TheFieldsofAlexandria.PM@kettler.com to arrange an appointment and resolution. Thank you, The Fields of Alexandria Team

Review 12 out of 57

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