Number of reviews in the past 365 days | 37 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 24.19 days |
Contact Property
The Mark
100 South Reynolds Street
Alexandria, VA 22304
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 37 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 24.19 days |
We appreciate your feedback and are thrilled to hear you had a great experience at The Mark! I'll be sure to pass along your kind words to Dalia! Dan Hoke, Property Manager
Thank you so much for your feedback! We are thrilled to hear you and your fur baby are happy to call The Mark home. We look forward to seeing you around the community. Dan Hoke, Property Manager
We are happy to hear the process was so seamless for you and welcome to The Mark! Please don't hesitate to reach out if you should need anything. Dan Hoke, Property Manager
We are happy to hear you are enjoying the convenience of living at The Mark and it's location to major highways and shopping and dining. Please don't hesitate to reach out if you should need anything. Dan Hoke, Property Manager
Thank you very much for taking the time to share your thoughts and we also appreciate you recommending our community! Happy New Years! Dan Hoke, Property Manager
Thank you for taking the time to write this review. I'd love to speak with you about any and all issues you are experiencing if you wouldn't mind reaching out at your earliest convenience. Dan Hoke, Property Manager [email protected]
Thank you so much for your review and we are happy to hear the move in process was so seamless for you. Please don't hesitate to reach out if you should need anything. Happy New Year! Dan Hoke, Property Manager
We appreciate your review and are thrilled to hear that the team at The Mark has turned around your overall experience to a positive one! Happy Holidays and warm wishes for 2021! Dan Hoke, Property Manager
Thank you for your time in writing this review and we are thrilled to hear you are loving your home at The Mark. We look forward to having you for many years to come and please don't hesitate to reach out if you should need anything. Dan Hoke, Property Manager
We'd first like to welcome you to The Mark! We appreciate your time in writing this review and are glad to hear you are enjoying the customer service you are receiving from our team here. We look forward to seeing you around the community. Dan Hoke, Property Manager
We appreciate your time in writing this review and are thrilled to hear you are loving your home at The Mark! Dan Hoke, Property Manager
Welcome to the DMV! We appreciate your feedback and time in writing this review. Please don't hesitate to reach out to us in the leasing office if you should need anything. Dan Hoke, Property Manager
Thank you so much for taking the time to provide your feedback! We'd love to discuss any and all issues if you wouldn't mind reaching out to us in the leasing office. Dan Hoke, Property Manager
Thank you so much for your review and we are thrilled to hear you are enjoying your experience at The Mark! We look forward to seeing you around the community! Dan Hoke, Property Manager
We appreciate your review and are thrilled to hear that you are enjoying your experience at the Mark! Please don't hesitate to stop by the leasing office if you should need anything. Dan Hoke, Property Manager
We appreciate your feedback and are happy to hear you chose The Mark as your new home! Please don't hesitate to reach out if you should need anything. Dan Hoke, Property Manager
Thank you so much for your review and we are thrilled you had such a wonderful leasing process with our team here at The Mark! Please don'e hesitate to reach out if you should need anything! Dan Hoke, Property Manager
Thank you for your review! Please don't hesitate to reach out if you should need anything. Dan Hoke, Property Manager
We appreciate your review and for your feedback! We know moving is hard and especially from out of state but we are thrilled the process was so seamless for you. Please don't hesitate to reach out if you should need anything. Dan Hoke, Property Manager
Thank you so much for your feedback and for your time in writing this review! We are thrilled to hear you are loving your home and the convenience of the community. Please don't hesitate to reach out if you should need anything. Dan Hoke, Property Manager
We appreciate your feedback and I'd love to speak with you about any concerns you are experiencing if you can reach out to me directly at your earliest convenience. Dan Hoke, Property Manager, [email protected], 571-384-5700
We appreciate your feedback. We are sorry to hear you've had a negative experience at The Mark and would love to speak with your further if you wouldn't mind stopping by the leasing office at your earliest convenience. Dan Hoke, Property Manager We appreciate your update and please don't hesitate to reach out if you should need anything. Dan Hoke, Property Manager
Thank you for your review and we are thrilled you have chosen to live at The Mark for another year and hopefully for the foreseeable future! We look forward to seeing you around! Dan Hoke, Property Manager. We appreciate your update and please don't hesitate to reach out if you should need anything.
We appreciate your kind words about the team here at The Mark and for providing very valuable feedback! We look forward to seeing you around the community! Dan Hoke, Property Manager
Thank you so much for taking the time to submit your feedback! It's extremely valuable for us to hear directly from our residents. I am pleased to hear that you are enjoying your experience here. I do want to touch base to ensure the concerns you mentioned are addressed. Please reach out to me directly at your earliest convenience at [email protected] Sincerely, Dan Hoke, Property Manager
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Welcome to The Mark, Alexandria’s premier apartment community. With incredible new renovations that are sure to impress, you’ll find classic and modern studio, one- and two- and three-bedroom layouts to meet your needs. Spacious residences with ample storage are flooded with natural light. Beyond your door, an unmatched collection of amenities, including an expansive pool terrace, a grilling patio, a high-tech laundry lounge with Wi-Fi status updates, and a state-of-the-art fitness center with private studio. Step outside to find a wide variety of local shopping and transportation options at your fingertips, including Dash Bus stops, Van Dorn Metro Station, I-395 and I-495.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
The Mark
100 South Reynolds Street
Alexandria, VA 22304