Town Square at Mark Center
Resident • 2003 - 2005 Not Recommended
It might look professional from the street as you drive by; however, don’t let the looks deceive you. In the last 2.5 years, Millbrook at Mark Center has gone from a “A” place to a “D ” place to live. Each and every time my wife and I walked into the rental office, there was a brand new staff. When we first moved in the latter part of 2003, the staff was professional and knew our names. We moved out last week, and we knew no one, and they were a bit rude. And to top it off, some of the staff cannot speak English, nor can they understand you when you speak to them on the phone. This is America. You have to speak English in order to survive in the market place. The quality of residents has become quite sketchy. What began as a upper class cliental, descended into lower class folks, including some thug types. The carpets are crap—cheap, cheap carpets, and the walls are thin; you can hear everything from the outside. Also, there is NO space for storage. Be prepared to store a lot of your personal items on the floors, under the kitchen counters, and behind office and kitchen chairs. <br><br>It took three (3) phone calls to the rental office to cancel our lease, and an additional three (3) phone calls to request an exit “walk-thru.” However, on the day of the walk-thru, I was the only one to show up. I had to call twice to get them to meet me at the vacant apartment. Apartment shuttles are never on time, and they leave early from the drop-off location at Pentagon City. The drivers of the shuttles are surly, too. The apartment gym is very small, and a lot of the times, the treadmills are broken. Overall, I give it a “C-” rating. We were happy at first, but then it became more and more depressing. And the lack of storage space really can grate on a human being. But I suppose the worst thing about our experience was the unprofessional staff towards the end of our stay. A revolving door for staff? I’ve never seen so many people come and go in my life from a job. Just our thoughts on the situation. Rent at your own risk.
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