Don't move here. VERY loud neighbors (the corridors echo like crazy) -- you can hear everything through the walls. NO HOT WATER OR HEAT -- and management could care less. A strongly worded letter to Kay Apartments on the hot water/heat issue yielded no response -- nothing at all. Showers run terribly hot to terribly cold unexpectedly -- my daughter was very nearly scalded. We have all been struggling with heat and hot water issues since moving in during August 09. Agree with the other review on maintenance/contacting the office -- you have to jump through hoops to get to the "24-hour" maintenance; poorly managed. I think the owners are doing at little as possible while they decide if they'll build condos here and collect our rent -- not sure how because 1. the city will never let them based on their plans and 2. I know of several neighbors who will not renew their leases -- me included. Look elsewhere.