Review History for anonymous

2201 Wilson


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anonymous

Resident 2012 - 2014

2/15/2016

As a couple of DC professionals who are well-informed about the DMV apartment market, I can confidently say the management staff at 2201 wilson blvd is the most unaccommodating and unprofessional group of individuals my husband and I have had to interact with. As mentioned in multiple previous reviews, they take the liberty of drastically increasing the rent. This is something my husband and I decided to tolerate because we liked the area. However, as soon as we moved out, we received a $200 bill in the mail for "cleaning services" that they claim were needed upon our departure. After trying multiple times to politely speak with the management and explain that we indeed did a thorough sweep of the apartment before we left, they not only were slow to respond (i'm talking 6 months would go by before we heard back), they were unable to actually provide pictures or details of what this charge was for. My husband and I stood our ground, because it was not about the money, it was about the principle behind being well-informed as to why and for what we were being charged. Once again, months would go by without a response. We received one e-mail response saying it was for cleaning, and that they were not sure what the specifics were and had no pictures. FYI, if you know how to manage real estate properties, THIS IS NOT OKAY. A few months later... BOOM, we see our credit scores go down due to a claim by none other than our friends at 2201 Wilson. So instead of communicating with two cooperative professionals about the issue, they decide to go after us in the most immature way possible. Shame on you an good luck if this is the way you decide to conduct your business. Please think twice about renting here. They are nothing less but belittling, unprofessional and immature when it comes to their tenants.

    Review 3 out of 37

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    2201 Wilson

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