Great staff but a lot of irresponsible pet owners. I feel for the staff, as they try their best. With that said, the sight and persistent smell of dog urine and feces grow old after awhile. See the photo below taken right in front of the elevator of doc urine at 7:00 pm on a Friday. If this doesn't bother you, then it's not a bad place to live. Maintenance is great, so is the staff.