Review History for Ciera_D

Crystal House


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Ciera_D

Resident ā€¢ 2018

9/15/2018

I wish I could give this place negative stars. For the love of God please do not live here. This building has a HUGE roach problem. As I'm writing this review, I have killed 3 this morning alone. I have cleaned out my entire kitchen, including cabinets and the pantry, etc., so they can spray and treat and every time the roaches come back. I've been here only 4 months and the day I moved in there were roaches. That should have been a sign but since this problem was never disclosed to me I was hoping for the best. Instead, the problem only got worse. Management is completely unwilling and unable to help with this problem, and instead of working with me to come to a satisfactory compromise on this issue they instead blamed me for the problem, even though, again these roaches were here THE DAY I MOVED IN. They claim my unit is the ONLY unit that has this problem, that no one else in my vicinity has this issue, and somehow they're only present in my apartment. They claim my Keurig sitting on the counter, having clean pots sitting in my oven, and having a clean pan sitting on top of my stove as well as a few drink packets sitting on the counter are what attracted the roaches. I had no idea 4 rinsed plates in a sink was a roach breeding ground but I've learned so much from the ever so helpful Dennis Skarda. Even though I never had a roach problem when I stayed at the Buchanan for a year, I am somehow to blame for roaches infecting this entire building. If I could afford to move I would, but of course the office refuses to work with me on getting me the hell out of dodge either, even though the Virginia Better Housing Bureau says they MUST provide a vermin free home. Please do not be fooled by the cosmetic changes they made here - this place is disgusting and it's filled with roaches and vermin. If I could go back and do this all again, I would never have set foot in this vermin death trap. If you need any more convincing to NOT move here, feel free to private message me or email me and I would be happy to share even more information on the deplorable conditions and the horrid treatment I've received by the management.

Review 19 out of 624

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Crystal House

March 2024

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