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Delancey at Shirlington Village Luxury Apartments


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anonymous

Resident 2019

8/13/2019

Living at the Delancey was decent. The staff in the building like Jake, Douglas, and Moses are really awesome people. There is a disgusting garbage smell that comes up from the garbage ducts most days. Sometimes it is extremely musty. Be careful when you agree to the terms of your monthly rent. They have about a 100 dollars in monthly hidden fees that they hit you with once you are moved in. Their billing department is a whole other beast I moved out four months ago and they have been calling me and emailing me about an outstanding balance on my account. Every time I ask them to inform me what the balance is for they send me an itemized receipt that does not have a single charge matching my outstanding balance. I have called multiple times to ask them what I still owe them money for and they cannot tell me. Their billing department has one of the rudest women in it I have ever heard from. She acts like she wakes up every day with a gigantic hemorrhoid on her ---- opening and the only way she can pop it is by being mean to customers who want clarification on their bill. I hope she finds happiness because she is a horrible person. 2 stars Delancey due to your incompetent billing department. Also when I was moving out I saw cockroaches and rats in the base of the building. So theres that.

    Review 4 out of 82

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    Delancey at Shirlington Village Luxury Apartments

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