Review History for leegatchell

Latitude Apartments


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leegatchell

Resident ā€¢ 2017 - 2018

4/16/2018

Assuming you've toured the place, I'm sure you've already seen that it's a high-end apartment complex with all the relevant things that entails (24/7 concierge, secured entry, high-end appliances/finishes, etc) and some very smart apartment layouts. It's also worth noting that there are some details you may not have noticed but that the building's designers didn't skimp on such as the fact that you need a key to use the elevator even to get between floors (but not to the lobby of course), so even if a nefarious person managed to be let up, they wouldn't be able to get to any floor other than the one they were on. There are also blue-lighted emergency buttons on each level of the garage (even though it's only accessible to residents beyond the first floor) and the roof has enough space and dividers that it feels expansive yet you can often find a quiet alcove to enjoy with a group of friends. The appliances aren't just good-looking but meh quality, they're excellent and also QUIET - neither the dishwasher nor the clothes washer is noticeable which is quite unusual even among luxury apartments in the area. The A/C & heating are quite effective and also very quiet in operation on the low fan setting. The door and the walls are excellent at insulation as well as the floors - I can occasionally hear a laugh from above but no footsteps. Oh, and management organizes some pretty fun resident events. All of this all well and great, but the most important - and unusual - aspect of Latitude is the management and maintenance team. There are plenty of apartment complexes in Arlington with beautiful, well-built apartments (although few get the details right as well as Latitude), but it's all for naught if the management or maintenance is apathetic (or worse, hostile). To be fair, I have yet to have a major problem that required maintenance but all of my experiences with management have been absolutely fantastic - they always take even minor quibbles very seriously, even going into some seriously in-depth research with their technical team and external parties when I had a question regarding the thermostat as well as going to the trouble of scheduling an oiling of the (probably replaced by the time you read this) old metal statue out front when I happened to mention that it was squeaking in the wind despite the fact that apparently it was quite difficult to oil. (Maintenance has been same-day on all tickets I've put in) They also get ahead of issues as soon as they hear about them and start investigating even if it means having to inquire with a third party vendor(such as a minor issue involving key permissions being overly strict which was rapidly fixed), rather than waiting for a critical mass of tenants to get mad and force them to deal with it. Also, the concierges are fantastic - not only going above and beyond, but just plain great people which is important as you'll be seeing them a lot. As far as cons go, most of these are pros for the right potential resident or worse at other complexes but it's important to be 100% transparent - renting is an important decision. The A/C does not allow for forcibly running the fan when cooling is called for without disabling heating and/or cooling and does not support any replacement thermostats such as a Nest. The windows do mute the noise from the street pretty well for large windows but not completely - expect to hear the ambulances going up and down Fairfax which is an ambulance route if you're on the side facing that street. The apartment management seems to be quite serious about enforcing rules such as not disturbing other residents at night and no smoking anywhere in the complex so if you like loud raucous parties at 3AM or smoking in your apartment, you may want to consider another choice. Overall it seems to have more of a professional (many with families), friendly, and less frat party-esque atmosphere than other complexes around here. Updated April 2018 - I'm re-leasing here. Nicole is doing a great job. YMMV, but I'd certainly recommend Latitude to my friends.
    Manager

    1/24/2018

    Latitude Apartments
    The entire staff here at Latitude would like to thank you, Lee, for the great review! This shows us that all our hard work to ensure your experience does not go unnoticed! Nicole Stanley Community Manager Latitude

    Review 48 out of 51

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