Review History for Verified Resident 672571

Potomac Towers


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Resident 672571

Verified Resident 2017 - 2019

8/2/2019

Do not live here. Management does not respond to emails and are not in the office when you get home from work. Ongoing renovations that fail to hit any deadlines will have you living in a construction zone, with doors propped open all day for people to come in and out as they please. Reduction or elimination of advertised amenities from the beginning of the lease period (where they did not make any indications of any plans for renovation). Amenities affected by renovations include but are not limited to: -elimination of 24 hour concierge -Washer/dryer payment kiosk became cash only (there is no ATM in the building) -No notification when packages arrive, and general attitude anytime you ask to have a manager come unlock the "package room" because it is so inconvenient for them (if it is even locked, often you can just walk in to the unsupervised room and take your package without any verification). go read the google reviews; they dropped from 4+ stars to 1.8 stars over the last 6 months when renovations started
    Manager

    8/6/2019

    Potomac Towers
    Hi there, we appreciate your feedback. We understand the Manager would like to schedule a meeting with you to discuss your concerns with the change and/or upgrades; please feel free to contact him at your convenience so he can walk you through these items and the alternative solutions they've created! - Lindsay, Bell Customer Service

    Review 32 out of 138

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