I've been living here with my SO for 7 months now, and it's been great. We got 2 months free rent, to start, so long as we signed a 14 month lease. We pay a flat rate for utilities every month. The apartment is nice and super quiet ... we hear no noise from our neighbors, we're one block from the Metro, walking distance from everything that we need, and we really like having a balcony as well. Our only gripe is that we wish that we had more storage space (cabinets and such in the kitchen, but we knew about this coming in). Maintenance requests (of which we've had two - one for a clogged drain, another for a burned out bathroom light) have been responded to within 24 hours with complete resolution of the problem at hand. I also had a situation where USPS lost a package that I had delivered, and the front desk personnel made it a point to call me directly when it finally showed up.