I am surprised at the reviews here. The building is not bad, so close to the Ballston metro, very clean, quiet, the cleaning staff are hardworking and polite. Yes, the office staff tend to be indifferent, but I did not have to interact much with them. I had a problem with my dryer and garbage dispenser and they were fixed in a reasonable time (had to wait for parts, but they let me know what was happening). The reception staff were nice and Eric got to be pretty friendly with my husband. The area is very safe, walking distance to grocery stores and the Central Library, running trails and elsewhere via bus. I like the fact that utilities were a fixed cost. I live on a higher floor at a nice part of the building, very quiet neighbors, unfortunately I did not get to use my balcony much due to the noise from the generators on the other buildings. Cell phone reception was also a problem. I will be leaving when my lease ends because of the high rent in relation to few amenities (very small gym, no pool), but I will miss the location!