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Serrano Apartments

5535 Columbia Pike, Arlington, VA 22204
5535 Columbia Pike, Arlington, VA 22204

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Serrano Apartments

 
 
 
 
 
 

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Ratings & Reviews (154 Reviews)

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 Verified Resident 280161vrp 2011 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/01/2021
We have been living here happily since 2011. We're haven't seen major issue so far. Staff and maintenance is been very cooperative. Management team always makes every effort to listen to residents and come up with solution. See More
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  Previous Review
· 09/10/2020
 Verified Resident 857045vrp 2020
Rating Breakdown
Noise
Maintenance
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Grounds
Office Staff
12/25/2020
Love it. Love it love it love it. Love it love it love it love it......................................................... See More
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 Verified Resident 852754vrp 2020
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Noise
Maintenance
Neighborhood
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Office Staff
12/13/2020
I like the area and my neighbors still adjusting I just moved. I have access to a lot of stores for all my basic needs. There are no trains in the area but I have access to busses that give me access to trains. The parks… See More
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 Verified Resident 789865vrp 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
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Office Staff
11/04/2020
Since moving to Serano me and my family feel safe. The apartment is very spacious and the neighborhood is nice. The staff always tend to my concerns in a timely manner. I would definitely say this is a great choice See More
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Serrano Apartments Manager

11/09/2020

Thank you for the constructive feedback we are pleased to provide an excellent service. We appreciate your residency at Serrano.

  Previous Review
· 09/10/2020
 Verified Resident 717266vrp 2019 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/12/2020
Good community but it doesn't have kids play ground place and community center like to use computer or read something. The manager doesn't care about resedent move out or staying in the community. One day, I talked her about something instead of making a solution she… See More
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  Previous Review
· 09/10/2020
 Verified Resident 809778vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/31/2020
I moved a couple of weeks already and Im glad I moved to this beautiful apartment. It has a lot of closet space and it is very spacious. The view from my balcony is nice. The location is great and the staff is very proffesional. See More
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Serrano Apartments Manager

11/09/2020

Thank you for the constructive feedback we are pleased to provide an excellent service. We appreciate your residency at Serrano.

 Verified Resident 802138vrp 1999 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2020
Sometimes good, sometimes not. Prevent power outages - need uninterrupted power supply. Need door knob for my kitchen door. Parking spaces are too narrow for vehicles; need more parking spaces such as behind Building 5535 and along service road. I don't want to use auto-pay but… See More
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Serrano Apartments Manager

08/10/2020

Thank you for taking the time to share your feedback. Our team works hard to provide residents with the best support possible, and we apologize that this wasn't your experience. We'd like to hear from you and make things right, so please reach out to us [email protected] or 703-671-3200.

 Verified Resident 797908vrp 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2020
For the last 5 years my experience has been horrible! I only stayed as to not uproot my children /daughter who will be a senior this upcoming year; we will be leaving immediately following her graduation. However, there is new staff in the leasing office and… See More
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Serrano Apartments Manager

08/10/2020

Thank you for taking the time to share your feedback. Our team works hard to provide residents with the best support possible, and we apologize that this wasn't your experience. We'd like to hear from you and make things right, so please reach out to us [email protected] or 703-671-3200

 Verified Resident 792604vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2020
The Serrano Apartments is very comfortable to live in. Location public transportation, shopping and just a good location for a night out on the town. Also A very good location for those who have an interest in attending college and or University's. Great location for the… See More
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Serrano Apartments Manager

08/10/2020

Thank you for taking the time to share your feedback. We appreciate your residency at Serrano Apartments.

 Verified Resident 790366vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/13/2020
It's okay, and the annual rent increases, the rapid staff changes and other issues concern me as a resident. These are indicative of problems at the upper levels of management. We've lost some good people from the rental office. The few neighbors I know are friendly.… See More
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 Verified Resident 785170vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/29/2020
.No complaints Pleasant experience. But tenants need to be more responsible with ,trash disposal in trash room.,and children running down the hallways and visitor passes should upgraded for tenants that are disable with handicapped placards Wirth no vehicles. See More
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Serrano Apartments Manager

08/10/2020

Thank you for taking the time to share your feedback. We appreciate your residency at Serrano Apartments.

 Verified Resident 757757vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/26/2020
I've only resided here for 6 months. It has had its up and downs. Minor repairs were handled immediately. As issues arose, since the covid19 responses were a bit slower. Overall things were handled completely. See More
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Serrano Apartments Manager

06/23/2020

Thank you for your feedback, we are pleased to provide a wonderful service. We appreciate your residency at Serrano.

 Verified Resident 779010vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/12/2020
Not good at all, the management are not friendly at all the rent is to Maintaince take to long to come to the unit to repair anyThing broken, soon ill will move out to a different atmosphere and safe place to live with a family. See More
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 Verified Resident 767603vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/10/2020
These apartments are very nice, they are very spacious and they have a good all around and they are very welcoming to all the people who visit them. They have a nice swimming pool. Est? muy cerca las tiendas de comida See More
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Serrano Apartments Manager

06/26/2020

Thank you for your feedback. We appreciate your residency at Serrano.

 Verified Resident 766430vrp 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2020
The Serrano apartment is an excellent community, cleaned,comfortable, and quiet. spacious rooms and bedrooms, also has several closets and are very spacious. I think you will hardly find another apartment company with all these comfort. See More
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 Verified Resident 758291vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/08/2020
It has not been so good because when I come from work there are no parking spaces available I should pass the crane 24 hours It has not been so good because when I come from work there are no parking spaces available, I should pass… See More
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 Verified Resident 754173vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2020
I enjoy living in this neighborhood. I feel safe here and get along great with my neighbors. The staff for Serrano is very helpful, courteous and accessible. All the shopping that you need is in walking distance. See More
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 Verified Resident 507543vrp 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/18/2020
The location is everything, the building is very old, mice and roach problem. The inside of the building is not kept very clean. The apartment sizes and closet space is one of the only reasons I still reside here See More
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 Verified Resident 751047vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2020
In the first week upon moving in, we had 2 packages stolen, discovered there was a rodent issue in the entire building & had to wait more than a week for maintenance to try to fix the issue. We recently asked for them to fix an… See More
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 Verified Resident 739557vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2020
So far not completely satisfied with maintenance. Office staff very professional and communication is good. I am handicapped and have requested additional services, but microwave is regular. I ve had several visits from different maintenance staff but no results. I have a meal plan delivered to… See More
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 Verified Resident 526347vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2020
It is somewhat good but most of the time we smell tobaco smoke and look like drug on the lower entrance corridor. and the cleaners should give more attention for this area because I sow spells and trash on the floor for at least 3 to… See More
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 Verified Resident 652427vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2020
Lots of things getting improved. We want playground in the compound for our kids. Some residents are soliciting around the facility and lobby area asking for money and cigarettes and pleas address the issue. We for our kids in their way out and in from school… See More
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 Verified Resident 747278vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2020
I'm very familiar with the area and the community. I lived at Wildwood Park Apartments on 5550 Columbia Pike for 13 years and it's right across my current apartment here in Serrano Apartments. The community or tenants are friendly and it give me a sense of… See More
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 Verified Resident 326346vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2020
They only show what we want to see. Don't forget this is where you are going to call home. We have to pay for the parking too. We have to pay for others people utilities when we were on vacation. The office staff is very bad… See More
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Serrano Apartments Manager

03/31/2017

We're sorry to read this negative review. We strive to provide a warm and inviting community for all our residents to enjoy, but we apologize if this was not your experience. We would be happy to address your concerns, please stop by our office to chat with our community manager!

[email protected] • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/05/2019
I love the Serrano. The new Manager is great, Ms. Alby Cruz. Me and my neighbors always talk about all the positive things she has done since get got there. She's treats everyone with respect and understand our frustrations with Maintence and rent increases. I recommend… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

General

  • Air Conditioner
  • Award Winning Management by Drucker + Falk
  • BBQ and Picnic Area
  • Balcony or Patio
  • Carpet
  • Clubhouse
  • Elevator
  • Fitness Center
  • Fully-equipped Kitchen with Dishwasher
  • Hard Wood Parquet Style Floors
  • Large Closets
  • Microwave
  • Pool
  • Wi-Fi at Pool and Clubhouse

Pets

  • Dogs Allowed
    Rent: $40
    Pet Limit: 2
    Comments: Non-refundable Pet Fee is $400. Rent is per pet.
  • Cats Allowed
    Rent: $40
    Pet Limit: 2
    Comments: Non-refundable Pet Fee is $400. Rent is per pet.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,229 - $1,395

  • SQ. FT.

    580

  • Available
    Avail.

    3 Units

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,620

  • SQ. FT.

    785

  • Available
    Avail.

    3 Units

  • Model

    One Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,785

  • SQ. FT.

    1,042

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom One Bath

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,795

  • SQ. FT.

    1,138

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom Two Bath

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,392

  • Available
    Avail.

    N/A

  • Model

    Three Bedroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

You need it, we have it at Serrano Apartment where the apartments offer large living rooms and master bedrooms, kitchens with all new black appliances, spacious walk-in closets, and the beauty of parquet wood floors. Coming home will always feel like a joy. Our ideal location in Arlington, Virginia with convenient access to i-395 and Highway 50 make getting anywhere in the NOVA and D.C. area easy. Call today to start your new life at Serrano Apartments. Come home to quality and affordable Arlington apartment living!

Office Hours

  • Sunday: Closed
  • Monday - Tuesday: 08:30 AM - 05:30 PM
  • Wednesday: 11:00 AM - 05:30 PM
  • Thursday - Friday: 08:30 AM - 05:30 PM
  • Saturday: 10:00 AM - 04:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Serrano Apartments?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Serrano Apartments?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is Serrano Apartments?
The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.4/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 134.17 days to their community reviews in the past year.

What is the pet policy at Serrano Apartments?
Dogs Allowed
Rent: $40
Pet Limit: 2
Comments: Non-refundable Pet Fee is $400. Rent is per pet.
Cats Allowed
Rent: $40
Pet Limit: 2
Comments: Non-refundable Pet Fee is $400. Rent is per pet.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Serrano Apartments Gallery

Manager Uploaded Photos
Floor Plans

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Serrano Apartments is a 580 - 1,392 sqft apartment in Arlington in zip code 22204. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,229 - $1,795. Nearby cities include Washington, Falls Church, Alexandria, Annandale, and Oxon Hill. 22206, 22203, 22302, 22041, and 22201 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

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MOVE-IN SPECIAL

Serrano Apartments

Provided by Property Management

Management Photos (15)

  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA
  • (Manager photo uploaded on 03/25/2021) Image of Serrano Apartments in Arlington, VA

Provided by Other Residents

Resident Photos (17)

  • (Resident photo uploaded on 10/08/2013) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 10/08/2013) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 10/08/2013) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 05/09/2013) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 05/06/2012) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 05/06/2012) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 05/06/2012) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 05/06/2012) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 05/06/2012) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 05/06/2012) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 11/18/2008) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 11/18/2008) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 11/18/2008) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 11/18/2008) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 10/16/2018) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 10/16/2018) Image of Serrano Apartments in Arlington, VA
  • (Resident photo uploaded on 10/16/2018) Image of Serrano Apartments in Arlington, VA
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