The Citizen at Shirlington Village

3000 South Randolph Street, Arlington, VA 22206
  • NOW OFFERING UP TO $1,000 OFF RENT! Move into any unit by December 15, 2019 and receive $500 or $1,000 OFF your first full months rent. See Leasing Speciali...

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The Citizen at Shirlington Village

3000 South Randolph Street

Arlington, VA 22206

 
 
 
 
 
 

ApartmentRatings Property Breakdown

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4.0National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.5
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.1
Move-in
How residents felt about their move-in experience.
4.4
Unclosed Prospects
What prospective renters had to say about their visit.
4.3
Work Order
Our team's performance in responding to service requests.
62%RECOMMENDED
THIS PROPERTY
VS
83%CITY AVERAGE

Ratings & Reviews

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Verified Resident 543120 2018 Recommended
Reviewed 09/14/2018
The citizen is a wonderful community! It's in such a great location and the onsite staff members are wonderful. We've been living here for a month so far and everything about it has been great. We highly recommend this community to anyone looking for a new… Read full review
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The Citizen at Shirlington Village Manager

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Verified Resident 708124 2019 Recommended
Reviewed 10/18/2019
Bridgette is very helpful in giving us very honest information about the place, since we are moving from California and we did not have time to check the place ourselves. We were not disappointed to see the place and so fast so good ,We are probably… See More
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Verified Resident 704378 2019 Recommended
Reviewed 10/08/2019
The apartment was renovated. Although, details were not ready by the the moving time. Bathroom was renovated but the old fixtures were re installed, and they were not in good condition, being rusty and moldy.
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Verified Resident 702231 2010 - 2019 Not Recommended
Reviewed 10/02/2019
Overall the location is great. Have met wonderful tenants. However, the staff has yet to correct errors in my rent. It's been an ongoing problem for 10 months. Further, the rent is too high for an outdated apartment.
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Verified Resident 698847 2019 Recommended
Reviewed 09/24/2019
The apartment is so beautiful!!! I couldn't be happier with the location, amenities and staff. Bryant has gone above and beyond to help make my transition into the apartment smooth. Looking forward to having a house warming party to show off the new apartment.
The Citizen at Shirlington Village Manager11/19/2019

We are super excited to have you! We are very pleased that Bryant has made your transition smooth. I am sure you will have an amazing house warming event! Don't forget the Community Room is also available should you strike up an extensive guest list. Welcome to The Citizen Family!

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Verified Resident 693811 2018 - 2019 Recommended
Reviewed 09/11/2019
The location is great if you do not need to live by the metro. They use to offer free shuttle service to the metro, which was wonderful. Then they decided to charge for it so ridership dropped and due to that they got rid of it… See More
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Verified Resident 686817 2019 Recommended
Reviewed 08/28/2019
Pre-movein process was terrible. My lease was wrong numerous times and the leasing office would not fix it. I had to stop by in person to walk them through the errors on the lease they kept sending me. I wasted a ton of time dealing with… See More
The Citizen at Shirlington Village Manager09/09/2019

Dear Valued Resident, Our deepest apologies for your move-in frustration, certainly not our customary experience. The gates are open during moving hours. Fob entry is enforced however, our community is a unique garden style that offers controlled and non-controlled access. Thank you choosing The Citizen. We are happy to have you join our community. -Nickol Grenaway (Community Manager) [email protected]

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Verified Resident 683826 2019 Not Recommended
Reviewed 08/21/2019
Been in the apartment one week and I've already seen a broken glass sit for a whole day. Trash been sitting in an area since I moved in. Saw dog poop in a corner that wasn't cleaned up. And then attempted to clean it up, missing… See More
The Citizen at Shirlington Village Manager09/09/2019

Dear Valued Resident, Thank you for the feedback. We strive daily to strictly enforce our community policies and procedures. The concrete is power washed weekly to help eliminate the pet odor. We will be sure to continue sending notices to pet owners who violate the rules. Please contact me directly at 703.379.4141 to discuss your concerns further. -Nickol Grenaway (Community Manager) [email protected]

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Verified Resident 682895 2019 Recommended
Reviewed 08/19/2019
Nice place and the location is perfect. Very convenient, walking distance to public transportation, restaurants and grocery store. The bad things about this apartment is staffs are lack of enthusiastic and lazy, None of my questions were answered and don't feel like staffs are willing to… See More
The Citizen at Shirlington Village Manager09/09/2019

Dear Valued Resident, Thank you for your review and recommendation. We are very sorry to hear that our staff has not given you the service you deserve. Our goal is to provide quality service. We will use this feedback to ensure you have a positive living experience going forward. Thank you for calling The Citizen home! -The Citizen Team

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Verified Resident 672722 2015 - 2019 Not Recommended
Reviewed 08/02/2019
Used to be a great complex with strong amenities. Recent renovations look great and it's in a nice location if you drive, ok if you don't. The problems are really with the lack of competence from the staff. They promise one thing and deliver another, lose… See More
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Thank you for your feedback and glad you like the renovations! For packages we use Luxer System, which is a 24-hour pick up room. Although our staff no longer handles packages, we are eager to assist if a package is ever misplaced. Unfortunately, the shuttle service was discontinued due to decreased ridership. Events are promoted via community email and flyers within the community. We strive daily to ensure our resident have a positive living experience. Please stop by the management office to discuss any further concerns you may have. Sincerely, Nickol Grenaway (Community Manager) [email protected]

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Resident 2018 - 2019 Not Recommended
Reviewed 07/30/2019
As far as the community goes this is a normal apartment. For how much you pay it is not worth the price. understand if you are going to live here you are strictly paying for access to Shillington. The walk ways around the apartments are wood… See More
The Citizen at Shirlington Village Manager09/09/2019

Dear Anonymous, Thank you for your feedback. We regret that we did not meet your expectations. We strive daily to ensure you have a positive living experience and we always regret when one of our valued residents are not happy. -Team Citizen

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Verified Resident 670501 2019 Recommended
Reviewed 07/28/2019
We worked with Bryant. He truly was amazing from showing (selling) us the apartment, through helping with the lease, down to move in! He was responsive throughout the process. He was seriously 1 of the many reasons we chose The Citizen!
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Thank you so much for taking the time to write a review. We are glad that Bryant was able to make your experience pleasant ! We are very pleased to have you join The Citizen Family! -Nickol Grenaway

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Verified Resident 669946 2018 - 2019 Recommended
Reviewed 07/26/2019
So far so good! It's in close proximity to so many places and the neighborhood is full of restaurants and shops. The staff are very friendly and helpful. Definitely the best apartment complex I've lived at.
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Thank you for your positive feedback. We are hopeful that we can continue to meet your expectations. Be on the lookout for our next resident event! -Nickol Grenaway (Community Manager)

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Verified Resident 667206 2017 - 2019 Recommended
Reviewed 07/20/2019
For the location, the rent is the best. They offer a military discount which really helps. I have a one bedroom apartment and it's huge. The community is beautiful with a lot of amenities. Plus, the surrounding location is amazing. There every type of restaurant you… See More
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Thank you so much for your positive review! We are glad that you are enjoying your home as well as the location. The Citizen just as you said, has everything! No need to leave the community. The military discount is very helpful and we are so happy that we are able to extend that discount to our active duty soldiers. Thank you for choosing The Citizen as your home! Sincerely, Nickol Grenaway (Community Manager)

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Verified Resident 664022 2018 - 2019 Not Recommended
Reviewed 07/12/2019
Has been fine up until this recent ac incident. Maintenance technicians should be able to repair a broken ac unit faster than 10 days especially in the middle of the summer when it's 90 degrees outside and in this apartment. I can understand failing to fix… See More
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, We truly appreciate your feedback and hope to have the opportunity to improve your experience going forward. Thank you for your patience! -Nickol Grenaway (Community Manager)

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Verified Resident 655982 2019 Recommended
Reviewed 06/23/2019
Good , had nice and clean . Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Wow! Thank you so much for a 5.0 rating and for recommending The Citizen. We are so glad you think the community is NICE. We hope you continue everything the community and neighborhood has to offer. -Nickol Grenaway (Community Manager)

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Verified Resident 653159 2019 Recommended
Reviewed 06/16/2019
Good location, great price, renovated apartments. Very confusing compound layout. No metro access but good bus/highway access. Walls not soundproof. We keep hearing footsteps of neighbours. Build quality not too great. Lease office not really responsive. But overall, great price overcomes all..
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Thank you for your feedback. Feedback, good or bad, is important to us. We use your feedback to continually improve our service to our residents. We regret that we have not met your expectations. I would like the opportunity to address some of your concerns. Please reach out to me at your convenience. Thank you again. Nickol Grenaway (Community Manager) [email protected]

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Verified Resident 643568 2017 - 2019 Not Recommended
Reviewed 05/22/2019
My experience has featured constant construction, renovation efforts that are more akin to putting lipstick on a pig, and community managers who don't seem to be that concerned with the quality of life of their tenants. This is balanced by excellent leasing office staff, although the… See More
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Thank you for taking the time to give us your feedback.We truly apologize for any inconvenience caused at that time. We hope you are enjoying the newly renovated amenities. Sincerely, The Citizen Team

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Verified Resident 640887 2018 - 2019 Not Recommended
Reviewed 05/15/2019
Disorganized staff, dirty grounds/hallways, fire alarms go off in the middle of the night with little to no explanation, maintenance requests take weeks to get resolved. Amenities paid for (e.g., gym) were not provided for ~4 months of the lease. Garage doors/entrances are routinely left open;… See More
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Thank you for your feedback. After a fire alarm is sounded, we send follow up emails to the community on reasons why. We are very happy to report that our cameras are fully operational and allowed law enforcement to apprehend the culprits who violated our garage including other communities in the area. The Fitness Center is fully functional and we sincerely apologize for the delayed opening. Sincerely, Nickol Grenaway (Community Manager)

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Angie_P385 • Resident 2016 - 2019 Recommended
Reviewed 05/01/2019
You could not ask for anything better, for an apartment complex. The Citizen at Shrlington Village, has it all. Updated units, location, Updated swimming pool area, is beautiful; new Community Center; updated, state of the art work-out area. All modern! Location is fabulous, for commute into… See More
The Citizen at Shirlington Village Manager05/28/2019

Dear Valued Resident, Thank you for taking time out of your day to give us such positive feedback! We are delighted that we can meet and exceed your expectations! We truly appreciate you for remaining a part of The Citizen Family. -Nickol Grenaway (Community Manager)

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Resident 2019 Recommended
Reviewed 04/13/2019
This is great community. Close and convenient to everything - grocery store, restaurants, & movies. After sitting in traffic after a long day, we appreciate being able to park the car and walk to dinner, etc. Residents are very friendly and staff are very knowledgeable &… See More
The Citizen at Shirlington Village Manager05/28/2019

Dear Anonymous, We are delighted that you have become part of The Citizen Family ! I am sure that you will enjoy living just steps outside of the village. We are extremely please that Allison helped you settle in. Welcome home! -Nickol Grenaway (Community Manager)

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Verified Resident 626685 2018 - 2019 Recommended
Reviewed 04/12/2019
Eric and Jamal are the BEST ever maintenance men and the office staff is always helpful and professional. I rarely have issues- but even if something occurs- between the office staff and maintenance- I am always taken care of in a timely and effective manner. I… See More
The Citizen at Shirlington Village Manager05/28/2019

Dear Valued Resident, We are glad that Eric and Jermel have provided you with great customer service. We are also delighted that the office team shows the same dedication. You are right about dogs , they seem to have a good judge of of character! Glad we are on you and your furry friends side! The Citizen Family -Nickol Grenaway (Community Manager)

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Verified Resident 623852 2019 Recommended
Reviewed 04/05/2019
Great community. Great location. Parking is convenient & plentiful. Good to be able to park the vehicle after a long commute & walk to dinner, grocery store, & entertainment. Great staff who go above and beyond.
The Citizen at Shirlington Village Manager08/14/2019

Dear Valued Resident, Thank you so much for your review and recommendation. We truly value you residency! We hope you continue to enjoy everything the community and neighborhood has to offer! -The Citizen Team

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[email protected] • Resident 2017 - 2019 Recommended
Reviewed 04/04/2019
Great communication from staff via email through web portal! I always know what is going on! Brand new gym and great after hours package pick up room. Great location! 10-15 min to Pentagon or metro station. City bus stop on corner of Apt. complex. Between Scooters,… See More
The Citizen at Shirlington Village Manager05/28/2019

Dear Valued Resident, The wait is over! Thank you so much for enduring our recent renovations. We are very pleased to return all of your amenities and with an amazing face-lift! Please let us know how you like our new look! -Nickol Grenaway (Community Manager)

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Verified Resident 620468 2016 - 2019 Not Recommended
Reviewed 03/27/2019
Staff are friendly, community is dog friendly. Building is under renovation, so I'm sure it will look nice soon, but it can be a bit noisy and messy currently. Renovations have also negatively affected the security amenities paid for in our rent.
The Citizen at Shirlington Village Manager05/28/2019

Dear Valued Resident, The wait is over! Thank you so much for enduring our recent renovations. We are very pleased to return all of your amenities and with an amazing face lift! Please let us know how you like our new look! -Nickol Grenaway (Community Manager)

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Verified Resident 620469 2018 - 2019 Not Recommended
Reviewed 03/27/2019
Always under construction, staff is very rude. They lie about construction deadline. It used to be a nice community but their responsiveness is very lacking. I have lived in the community for over 5 years. See More
The Citizen at Shirlington Village Manager05/28/2019

Dear Valued Resident, We are very sorry that your experience recently has not been stellar. The renovations did take bit longer than we expected. We are diligently working to enhance your living conditions and to meet your expectations. Our goal is to provide you with a community that you can be proud to call home. We are truly sorry if we have fallen short of that goal. -Nickol Grenaway (Community Manager)

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Features & Amenities

Laundry

  • Full Size Washer and Dryer

Parking

  • Garage

General

  • 2018 Resident Satisfaction Award
  • 24-Hour Emergency Maintenance
  • Auto Payment Available
  • Blinds
  • Breakfast Bar
  • Cash Payments via Moneygram
  • Convenient to Dog Park
  • Convenient to Shirlington Bus Station
  • Elevator
  • Email Notification of Mail Delivery
  • Fireplace
  • Full Kitchen
  • Linen Closets
  • On-Site Maintenance
  • Online Resident Portal with Rent Pay
  • Outdoor Grilling and Dining Areas
  • Package Receiving Service
  • Patio or Balcony with Storage
  • Personal Account Management
  • Pet-Friendly Community
  • Pool
  • Security Alarm
  • Smart Home Technology Package by Zego
  • Wall to Wall Carpet
  • Wheelchair Accessible
  • eCheck Payments Accepted

Pets

  • Cats Allowed
  • Dogs Allowed
    Fee: $350
    Rent: $50
    Restrictions: breed restrictions apply
    Pet Limit: 2
    Comments: There is an upfront non-refundable pet fee ($350 per cat, $500 per dog) and a monthly pet rent ($50 per pet)

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • NOW OFFERING UP TO $1,000 OFF RENT! Move into any unit by December 15, 2019 and receive $500 or $1,000 OFF your first full months rent. See Leasing Specialist for additional details. Terms apply. Pricing offers and availability subject to change without notice.

1 Bedrooms, 1 Bathroom

  • Price

    $1,775 - $2,430

  • SQ. FT.

    840

  • Available
    Avail.

    9 Units

  • Model

    CAPITAL

  • Price

    $1,800 - $2,395

  • SQ. FT.

    736

  • Available
    Avail.

    4 Units

  • Model

    POTOMAC

  • Price

    $1,865 - $2,345

  • SQ. FT.

    560

  • Available
    Avail.

    4 Units

  • Model

    DUPONT

2 Bedrooms, 1 Bathroom

  • Price

    $1,975 - $2,675

  • SQ. FT.

    975

  • Available
    Avail.

    8 Units

  • Model

    FAIRFAX

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,110

  • Available
    Avail.

    N/A

  • Model

    BERKLEY

  • Price

    N/A

  • SQ. FT.

    1,174

  • Available
    Avail.

    N/A

  • Model

    SMITHSONIAN

  • Price

    $2,185 - $2,785

  • SQ. FT.

    1,110

  • Available
    Avail.

    2 Units

  • Model

    GEORGETOWN

  • Price

    $2,185 - $3,100

  • SQ. FT.

    1,110

  • Available
    Avail.

    9 Units

  • Model

    CHESAPEAKE

  • Price

    $2,295 - $2,900

  • SQ. FT.

    1,185

  • Available
    Avail.

    1 Units

  • Model

    MONTICELLO

  • Price

    $2,490 - $2,815

  • SQ. FT.

    1,110

  • Available
    Avail.

    2 Units

  • Model

    EMBASSY

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,219

  • Available
    Avail.

    N/A

  • Model

    ALEXANDRIA

  • Price

    N/A

  • SQ. FT.

    1,387

  • Available
    Avail.

    N/A

  • Model

    CARLYLE

  • Price

    $2,860 - $3,225

  • SQ. FT.

    1,223

  • Available
    Avail.

    5 Units

  • Model

    MT. VERNON

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Take a stroll down memory lane when less time was spent commuting to and from work, and more quality time was spent connecting to all the convenient comforts of home. The Citizen at Shirlington Village brings this experience back to the extended Washington, D.C. metro area, with a refreshed take on modern apartment living. Offering a selection of expertly renovated one, two, and three-bedroom apartment homes, The Citizen at Shirlington Village quietly convenes charmed suburban living with the vibrancy of downtown accessibility. Although downtown Washington, D.C. is readily accessible by public transit, many residents flock to the picturesque shopping, dining, and entertainment opportunities of Arlington, Virginia, specifically within the Shirlington Village community.

Management Company: Windsor Communities

Office Hours Closed

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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The Citizen at Shirlington Village is a 560 - 1,387 sqft apartment in Arlington in zip code 22206. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,775 - $3,225. Nearby cities include Washington D.C, Washington, Falls Church, Alexandria, and Annandale. 22302, 22204, 22305, 22311, and 22301 are nearby zip codes.

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  • Availability

  • Model

The Citizen at Shirlington Village

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Management Photos (41)

  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 07/23/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Manager photo uploaded on 01/25/2019) Image of The Citizen at Shirlington Village in Arlington, VA

Provided by Other Residents

Resident Photos (4)

  • (Resident photo uploaded on 01/17/2012) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Resident photo uploaded on 01/17/2012) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Resident photo uploaded on 01/17/2012) Image of The Citizen at Shirlington Village in Arlington, VA
  • (Resident photo uploaded on 04/04/2018) Image of The Citizen at Shirlington Village in Arlington, VA
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