The Madison at Ballston Station
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The Madison at Ballston Station

4400 4th Street North , Arlington, VA 22203
(3401 Reviews & Surveys)
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"The Madison at Ballston Station is very appealing because it is such a short walking dista" ...
$1,870 - $7,092/mo

The Madison at Ballston Station Reviews

(442)

4.4 rating

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547 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1256140

Verified Resident 2023 - 2024

6/11/2024

The office staff is terrible, unresponsive, and completely irresponsible. Major building amenities (like the garage doors and fire alrams) are constantly broken. People smoke in the stairwells and in their rooms and the building refuses to do anything about it, which results in us smelling smoke in our apartment. Residents constantly leave trash on the floor in the trash room, and the building seems to think that a strongly-worded letter on the trash room doors will lead to less trash on the floor (newsflash: It doesn't).

    Manager

    6/12/2024

    The Madison at Ballston Station
    We sincerely appreciate your review and sharing your concerns. Our team addresses smoking within the building when it's brought to our attention, but without specific information, messaging can only be broad. Please reach out to the office with specific details so we can address the issue directly with the individual(s). The stairwell door reported as broken will be replaced as soon as the new door arrives. Our cleaning crew addresses the trash rooms frequently, and those responsible for leaving trash improperly are charged a cleaning fee when identified. Also, garage door issues are addressed promptly, but sometimes, parts availability causes delays. As we are unaware of any current or recent issues with the fire alarms, please contact the office with details at your earliest convenience. We are always here to help.
    Review Author Icon

    Resident 1252932

    Verified Resident 2023 - 2024

    5/23/2024

    The building is in a great location?I am a single female but generally feel very safe. I never hear neighbors through the walls, even though I know some of them have barking dogs and small children. The building is kept very clean, and there are always spaces available in the garage.

      Manager

      5/23/2024

      The Madison at Ballston Station
      Thank you for your 4-star rating and for sharing your experience. We're happy to know that you appreciate the location and cleanliness of our community. It's also great to hear that you're enjoying a peaceful living environment. Your satisfaction is important to us, so please don't hesitate to reach out if you need anything.
      Review Author Icon

      Resident 1251503

      Verified Resident 2024

      5/16/2024

      This apartment is amazing!!! We love the location, perfectly close enough to the hub-bub of Ballston that you can walk to anything, but also far enough out to be a quiet apartment. Love the location and the apartment itself is a great size and price.

        Manager

        5/17/2024

        The Madison at Ballston Station
        Thank you for the high rating and positive comments. We're happy to know that you're enjoying the location and finding the size and price to your liking. Your satisfaction is our top priority. Thank you for choosing our Madison Ballston as your home.
        Review Author Icon

        Resident 1250069

        Verified Resident 2010 - 2024

        5/9/2024

        My experience here has pretty good I only had one issue but got it straight I think that residents should flatten there boxes before they put them in the recycling dumpster so it could hold more boxes

        Manager

        5/9/2024

        The Madison at Ballston Station
        Thank you for your positive rating and for sharing your experience. We appreciate your suggestion about flattening boxes before recycling, as it indeed helps to maximize the use of our recycling facilities. We value your input and will consider sharing this tip with our community. Thank you for being a part of our living community.

        Updated Review

        Review Author Icon

        Resident 1233463

        Verified Resident 2023 - 2024

        5/9/2024

        It has been a lovely experience. The office staff has been super friendly and always there to help. The location has been great and always safe. I love the amenities and the different opportunities provided within the community.

          Manager

          5/9/2024

          The Madison at Ballston Station
          Thank you for your rating and for sharing your positive experience. It's wonderful to know that our team's friendliness and readiness to assist have contributed to your satisfaction. We're also happy to hear that you're enjoying the amenities and opportunities within our community. Your satisfaction is our top priority. Thank you for choosing to be part of our community.
          Review Author Icon

          Resident 1248431

          Verified Resident 2023 - 2024

          5/2/2024

          Wonderful staff and community, always clean and friendly, one of the best apartment complexes I've been in. Regular cleaning, quiet hallways, lots of apartment events, they are very intentional about building a nice living space.

            Manager

            5/2/2024

            The Madison at Ballston Station
            We're thrilled to hear that you find our team and community wonderful and that you appreciate the cleanliness and friendliness of our environment. Providing regular cleaning, quiet hallways, and engaging events is what we strive for to create a great living space. Thank you for your kind words, and we're glad to have you as part of Madison Ballston!
            Review Author Icon

            Resident 1248429

            Verified Resident 2024

            5/2/2024

            Staff has been friendly and helpful throughout the move-in process. Apartments are spacious and modern. The open kitchen design and large closets are particular appealing. Location is convenient but still quiet.

              Manager

              5/2/2024

              The Madison at Ballston Station
              Thank you for your rating and for sharing your positive experience with our team during your move-in process. We're happy to know that you appreciate the spaciousness, modernity, and specific features of your living space. It's also great to hear that you find the location to be both convenient and peaceful. We value your residency and look forward to continuing to make your experience positive.

              Updated Review

              Review Author Icon

              Resident 1241257

              Verified Resident 2024

              4/5/2024

              The Madison at Ballston is a convenient location for jobs in the vicinity, shopping & food experience, with many amenities to enjoy while resident at this location. Very clean and pet-friendly. You will experience some vehicle traffic and emergency vehicle noise just like in any other urban area. The establishment has a great security system and is effective for children's safety. The maintenance system works and keeps you informed of the status of your ticket.

                Manager

                4/5/2024

                The Madison at Ballston Station
                Thank you for sharing your positive experience! We're delighted to hear that you appreciate our convenient location, amenities, cleanliness, and pet-friendly environment. We understand that living in an urban area comes with some unavoidable noise, but we're glad to hear that you find our security system effective for ensuring safety. Our maintenance team works diligently to address any issues promptly, and we're glad to hear that you've had positive experiences with our ticketing system. If you ever need anything else, please don't hesitate to reach out. We're here to ensure you continue to enjoy your time here.
                Review Author Icon

                Resident 1237003

                Verified Resident 2022 - 2024

                3/21/2024

                It's a great place to live. The amenities are nice, and the building is always clean. Staff are kind and professional. I have nothing bad to say about the Madison! I would recommend it as a great place to live for anyone in the area

                  Manager

                  3/21/2024

                  The Madison at Ballston Station
                  Thank you for sharing your positive experience with us. It's wonderful to hear that you're enjoying the amenities and cleanliness of our community. Your recommendation means a lot to us. We're here to continue providing a great living experience!
                  Review Author Icon

                  Resident 1235036

                  Verified Resident 2022 - 2024

                  3/14/2024

                  Professional management. Any issues in the apartment are resolved quickly and professionally by the maintenance team. Conveniently, it is a 15-20 minute walk to Ballston metro. There is a high pet deposit (non refundable) and pet fee.

                    Manager

                    3/14/2024

                    The Madison at Ballston Station
                    We appreciate your positive remarks about our management and maintenance team. It's great to hear that you find our location convenient. We understand your concerns about the pet deposit and fee. We encourage you to visit our office to discuss this further. Thank you for choosing our community as your home.
                    Review Author Icon

                    Resident 1234109

                    Verified Resident 2016 - 2024

                    3/11/2024

                    Nice, clean and comfortable living environment. Nice amenities available for the community. Love that it is dog friendly. Community is kept presentable. Concierge friendly. Leasing staff friendly and approachable.

                      Manager

                      3/11/2024

                      The Madison at Ballston Station
                      We appreciate your positive review of your experience with us. It's wonderful to know that you find our community clean, comfortable, and pet-friendly. We also take pride in our amenities and the friendliness of our team. Thank you for choosing Madison Ballston to make our community your home.
                      Review Author Icon

                      Resident 1232757

                      Verified ProspectVisited 2024

                      3/7/2024

                      I loved the size if the apartments and the kitchen was adequate for my needs. The amenities and lobby could be nicer, but that's not a huge decision factor for me. I appreciated the ability to go up to 15 months on a lease, I just wish there were balconies and that the living room was not carpeted.

                        Manager

                        3/7/2024

                        The Madison at Ballston Station
                        We appreciate your positive rating and are glad to hear that our living spaces and lease options meet your needs. Your suggestions regarding the amenities, lobby, and interior design are noted. We're always looking for ways to enhance our community. Thank you for considering us as your potential home.
                        Review Author Icon

                        Resident 1223592

                        Verified Resident 2024

                        2/5/2024

                        I am a new resident to this community, but so far my move was easy. I was able to schedule access to a loading dock, use different elevator and stairs to get to different parts of the building, and every resident I've interacted with is friendly. The walk to the metro is a quick 20 minutes, and underground parking has been absolutely worth it. I intend to use all of the amenities available in this apartment community.

                          Manager

                          2/5/2024

                          The Madison at Ballston Station
                          We're thrilled to hear that your move was smooth and that you're enjoying the community atmosphere and amenities. It's great to know that the location and parking facilities are convenient for you. We appreciate your feedback and look forward to continuing to make your experience a positive one. Have a great day!
                          Review Author Icon

                          Resident 1220309

                          Verified Resident 2009 - 2024

                          1/25/2024

                          For 15 years this place my home, and I really appreciate what they do. It's very welcoming and calming place to live. Staff here is very nice and supportive. I really recommend this place to other people. Thank you

                            Manager

                            1/26/2024

                            The Madison at Ballston Station
                            Thank you for your long term residency with us and for sharing your thoughts about the Madison. It makes us happy to know that have met your expectations for such a long time and we look forward to continuing to count you as one of our residents for a long time to come!
                            Review Author Icon

                            Resident 1216340

                            Verified Resident 2023 - 2024

                            1/11/2024

                            Wonderful experience so far - the staff is across the board (office, maintenance, community, etc.) and the building and amenities are always clean and working well. A huge improvement from prior living locations. Great pricing as well!

                              Manager

                              1/11/2024

                              The Madison at Ballston Station
                              We're delighted to learn about your wonderful experience here at Madison Ballston. It's fantastic to hear that our team has contributed to a positive living environment. We're committed to maintaining the cleanliness and functionality of our building and amenities. Thank you for recognizing the improvements, and we're pleased to offer you great pricing. If there's anything more you'd like to share or if you have any specific suggestions, please feel free to let us know.
                              Review Author Icon

                              Resident 1210552

                              Verified Resident 2017 - 2023

                              12/21/2023

                              More amenities is needed considering the rent is high. The gym needs to bigger, equipments need to be spaced out. The club room decor is out dated. Coffee dispensers needs to be returned. The intercom never worked for me. Would suggest better entry for guest to enter the garage without tenants physically meeting them outside.

                                Manager

                                12/21/2023

                                The Madison at Ballston Station
                                We appreciate your feedback on our amenities. Your input is valuable, and we're actively reviewing opportunities for improvement. We'll explore expanding the gym space, updating the club room decor, reinstating coffee dispensers, and addressing intercom issues. Additionally, we'll consider enhancing guest entry into the garage. Thank you for bringing these points to our attention, and we'll work towards creating a more satisfying living experience for you.

                                Updated Review

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                                Resident 415115

                                Verified Resident 2014 - 2023

                                11/28/2023

                                The community is quiet, security , the staff is professional, helpful and very nice and the maintenance team alway resolved my problem. That why I like to live here and I will tell my friend about this payment. Thank you

                                  Manager

                                  11/28/2023

                                  The Madison at Ballston Station
                                  We're so glad to hear that we continue to meet your expectations and that you remain happy in your home at The Madison. We appreciate the feedback and thank you for your continued and long term residency!
                                  Review Author Icon

                                  Resident 1202821

                                  Verified Resident 2019 - 2023

                                  11/27/2023

                                  The best office team! They are all amazing. Paula, Naira, Kevin and Mary are the best and have always gone out of their way to help whenever needed them. They are professional and always available to answer and help you.

                                    Manager

                                    11/27/2023

                                    The Madison at Ballston Station
                                    We really appreciate the 5-Star rating and your taking the time to share your thoughts. We thank you for the kind words about our team and look forward to seeing you around the community.
                                    Review Author Icon

                                    Resident 1200641

                                    Verified Resident 2022 - 2023

                                    11/18/2023

                                    The building is for the most part quiet. There is a mix of residents and for the most part quiet and respectful. The building has fun social events. The front desk is great with packages and security.

                                      Manager

                                      11/20/2023

                                      The Madison at Ballston Station
                                      Thank you for taking the time to share your thoughts about Madison at Ballston Station. We are so glad to hear that we are meeting your expectations and look forward to seeing you out at the next resident event.
                                      Review Author Icon

                                      Resident 1200069

                                      Verified Resident 2016 - 2023

                                      11/16/2023

                                      I have been here for almost 8 years now. The building is quiet, clean , and well managed. It is conveniently located, in a safe and quiet neighborhood,, with most things available within 1 mile radius, such as library, grocery stores, banks, mall, community centers, tennis courts, jogging and walking trail etc.Traffic is never an issue, and the building has an ample underground parking.

                                        Manager

                                        11/16/2023

                                        The Madison at Ballston Station
                                        We're so glad to hear that you enjoy your home at Madison at Ballston Station and appreciate this feedback. We look forward to counting you as one of our residents for a long time to come.

                                        Updated Review

                                        Review Author Icon

                                        Resident 988857

                                        Verified Resident 2009 - 2023

                                        11/16/2023

                                        Living at The Madison has been a pleasant experience for me. The apartments are lovely, the closets are unusually large by apartment standards, the building is well maintained and the staff is professional, accommodating and friendly..

                                          Manager

                                          11/16/2023

                                          The Madison at Ballston Station
                                          We love hearing from our long term residents that we have been able to continue to meet their expectations. Thank you for another 5-star rating and your continued residency with us.
                                          Review Author Icon

                                          Resident 1199209

                                          Verified Resident 2021 - 2023

                                          11/13/2023

                                          I've loved living at the Madison at Ballston Station! The staff is very friendly, the apartments have great space for the rent you pay, it's a great location (nice and quiet) and we've had little to no maintenance issues. Would definitely recommend it to a friend!

                                            Manager

                                            11/14/2023

                                            The Madison at Ballston Station
                                            Thank you for the recommendation! We're so glad to hear that you would suggest to your friends that they make The Madison their new home. We strive to meet the expectations of our residents on a daily basis and are thrilled to see that we are doing so in your eyes. We look forward to counting you as one of our residents for a long time to come.
                                            Review Author Icon

                                            Resident 1195635

                                            Verified Resident 2018 - 2023

                                            11/3/2023

                                            Staff and maintenance teams are always understanding, professional and prompt. I've lived here for 10+ years, in different units - service has been consistently throughout. While there is abundant parking, the doors, sometimes, have some issues - they do tend to be fixed in a reasonable time frame.

                                              Manager

                                              11/3/2023

                                              The Madison at Ballston Station
                                              Thank you for your loyalty and your kind words about our dedicated team. We're delighted to have been part of your living experience for over a decade. Your feedback on occasional door issues is valuable, and we appreciate your patience. Rest assured, we're committed to maintaining the high standards you've come to expect. If you ever have further input or need assistance, please visit us in our office. Your continued support means a lot to us.
                                              Review Author Icon

                                              Resident 1193327

                                              Verified Resident 2023

                                              10/26/2023

                                              Just moved into the apartment and so far everything has been great! Such a spacious apartment that is super clean and full of natural light. They work super well and quickly with you when maintenance is needed!

                                                Manager

                                                10/26/2023

                                                The Madison at Ballston Station
                                                We're so glad to hear that you had a smooth move in and that you are enjoying your new home at Madison at Ballston Station! Meeting your expectations is our goal and we're happy to hear that we are doing so. We look forward to seeing you around the community.

                                                Updated Review

                                                Review Author Icon

                                                Resident 1040871

                                                Verified Resident 2009 - 2023

                                                10/26/2023

                                                I'd have enjoyed my years at the Madison. I am very happy with everything in the building and the community and easy to go the store and merto station and also going to different events around the community.

                                                  Manager

                                                  10/26/2023

                                                  The Madison at Ballston Station
                                                  We're so glad to hear that you continue to enjoy your home at The Madison and thank you for taking the time to share your thoughts! We just posted the November resident events to Cobu and hope to see you at them.

                                                  Floor Plans & Pricing

                                                  Studio

                                                  Garfield

                                                  Studio, 1 Bath | 511 sq. ft.

                                                  $1,870 - $4,265

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  Adams

                                                  Studio, 1 Bath | 683 sq. ft.

                                                  $1,952 - $3,741

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  1 Bedroom

                                                  Taylor

                                                  1 Bed, 1 Bath | 769 sq. ft.

                                                  $2,631 - $4,080

                                                  6 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings

                                                  Noise

                                                  4.2

                                                  Grounds

                                                  4.4

                                                  Safety

                                                  4.3

                                                  Office Staff

                                                  4.4

                                                  Maintenance

                                                  4.3

                                                  Neighborhood

                                                  4.4

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  A+

                                                  Number of reviews in the past 365 days

                                                  39

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A+

                                                  Average time to respond to reviews

                                                  0.67 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • In-home Full Sized Washer and Dryer
                                                  Parking
                                                  • Garage
                                                  • Visitor Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Pet Limit: 2. Comments: $500 Non-refundable pet fee and $50/month per pet pet rent.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2. Comments: $500 non-refundable pet fee and $50/month per pet pet rent.
                                                    Less Info
                                                    More Info
                                                  • Animal type not listed Allowed
                                                  Other
                                                  • 24-Hour Management Availability
                                                  • Air Conditioner
                                                  • Balcony or Patio
                                                  • Bright Open Floor Plan
                                                  • Cable & Satellite
                                                  • Carpet
                                                  • Community Park with Tot Lot
                                                  • Concierge
                                                  • Controlled Access
                                                  • Convenient to Ballston Quarter and Ballston Metro Station
                                                  • Courtyard
                                                  • Curved Shower Rods
                                                  • Cyber Cafe with iMac Computers
                                                  • DishWasher
                                                  • Disposal
                                                  • Dog Park
                                                  • Eat-in Kitchen
                                                  • Electronic Payments Accepted
                                                  • Elevator
                                                  • Energy Efficient Lighting
                                                  • Faux Wood Flooring in Select Apartments
                                                  • Fitness Center
                                                  • Fitness Classes
                                                  • Furnished
                                                  • Granite Countertop and Premium Cabinetry Vanities
                                                  • Granite Countertops
                                                  • Guest Room
                                                  • Guest Suites
                                                  • Heat
                                                  • High-Speed Fios Internet and Cable Ready
                                                  • High-Speed Internet
                                                  • Individual Climate Control
                                                  • Microwave
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Onsite Auto Detailing With Special Offers Through Washlb
                                                  • Package Receiving Service
                                                  • Pets Allowed
                                                  • Pool
                                                  • Range
                                                  • Refrigerator
                                                  • Short Term Lease Available
                                                  • Spacious Closet
                                                  • Stainless Steel Appliances
                                                  • Stay Connected with Community, Neighbors and More with Cobu
                                                  • Storage Space
                                                  • Tiled Entry and Kitchen
                                                  • Wall to Wall Carpet
                                                  • Wheelchair Access Available
                                                  • Window Coverings
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                                                  Leasing

                                                  Your ideal urban gateway to the life you want. Here in Arlington, Virginia's famed Ballston neighborhood, all the best of city life is open to you, from neighborhood cafes and nightspots to great shopping at Ballston Quarter. And with Ballston Metro just blocks away, your new Madison address is your portal to work and play across greater Washington, DC./ BUILDING B
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Paradigm Management Company

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 3401 number of votes by renters, The Madison at Ballston Station is currently rated 4.4 out of 5 stars.
                                                  The Madison at Ballston Station is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  The Madison at Ballston Station is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  The Madison at Ballston Station is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  The Madison at Ballston Station is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  The Madison at Ballston Station is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  The Madison at Ballston Station is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 0.67 days to their community reviews in the past year.
                                                  Paradigm Management Company
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Comments: $500 Non-refundable pet fee and $50/month per pet pet rent.
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Comments: $500 non-refundable pet fee and $50/month per pet pet rent.
                                                  Animal type not listed Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  The Madison at Ballston Station

                                                  June 2024

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                                                  Baths

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                                                  The Madison at Ballston Station is a 511 - 1,354 sq. ft. apartment in Arlington in zip code 22203. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,870 - $7,092. Nearby cities include Falls Church, Washington, Alexandria, Annandale, and Oxon Hill.

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