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The Whitmore Apartments


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anonymous

Resident 2017

7/29/2017

The building looks nice, but has notable flaws. Worst is the centralized heating and air conditioning system. It's building-wide, and can only be set to one at a time. They claim it takes two weeks to prep to switch to A/C, so expect a few hot days in Spring until they decide they're ready to switch over. That leads to the shared utility bill: each unit isn't billed individually; they get one bill for the building and divide it up per apartment. That nice party room in the basement? They charge ridiculous fees to reserve it. Several hundred dollar deposit, and another few hundred to rent it. If you live in the end of the building closer to the loading dock, you'll want to use the freight elevator. But it's regularly reserved for people moving in and out. Maybe they'll remember to send out notification, maybe not. (More likely not on weekdays.) It's an unpleasant surprise to come home with a load of groceries and find out you have to go to the other end of the building to bring them in. At least they finally fixed it so it doesn't go out of service several times a week. But the management and staff is the real problem. Over the four years I lived there, there were at least three general managers, none of whom (to my knowledge) actually lived in the building. The most recent was almost completely unwilling to adjust to residents' schedules - if they need maintenance to come into your home for routine (not just emergency) maintenance, it's when they want to, and your own needs don't matter. They communicate poorly with their own team - I was once contacted by one manager and replied, but another was on duty the next day, and had no idea I replied. The maintenance staff is openly rude and doesn't care for cat owners. The front desk/concierge staff you are most likely to interact with - the Monday-Friday daytime and evening people - are either incompetent or surly. Just don't move here.

    Review 10 out of 111

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    The Whitmore Apartments

    March 2024

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