Ratings & Prices for Bell Ashburn Farms, Ashburn, VA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2
Safety	2.3
Office Staff	2
Maintenance	2
Neighborhood	2.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	25%

Manager's Review Reply Time

Average time to respond to reviews	125.75 days

Ratings & Reviews (145 Reviews)

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Resident • 2019 - 2021

02/16/2021

DO NOT MOVE HERE! I WAS VANDALIZED AND ROBBED BY MAINTENANCE, DAY LABORER, PAINT CONTRACTORS WHO ARE IN GANGS FROM MARYLAND, DC AND VIRGINIA. THEY HAVE PRISON TATS ON THEIR HANDS AND ARMS! THEY ARE APART OF ORGANIZED GANG ACTIVITY AND CRIME JUST LIKE THE CARTELS… See More

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Melissa_M504 • Resident • 2020

12/10/2020

I moved in during the peak of Covid, which could have been terribly difficult. Jose C though made it a wonderful experience fir my daughter and I. Since then, it's been wonderful. Bell Ashburn is fortunate to have a caring agent like Jose!! Thank you!

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Bell Ashburn Farms Manager

12/16/2020

Hi Melissa! Thank you very much for taking a moment to give us a review! We really appreciate the feedback and recognition of Jose! We look forward to continuing to make Bell Ashburn Farms a place you are proud to call home. -Bell Ashburn Farms Team

Resident • 2019 - 2020

07/14/2020

Terrible apartment complex. Maintenance may come months after you call and enter your apartment without notice or even a knock (AND LET YOUR SMALL ANIMALS OUT OF THEIR CAGE AND LOOSE IN THE APARTMENT UNATTENDED UNTIL YOU GET HOME FROM WORK). Sometimes management doesn't come at… See More

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Prospective Resident • Visited 2020

06/29/2020

Scheduled 3 virtual tours, two over the phone, and one on the website. Each time they told me that they didn't realize I had the appointment scheduled, I even called the head office. I can already tell that the management team here is going to be… See More

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Martin_A251 • Resident • 2019

07/03/2019

Terrible, staff know about issues that are still not fixed in the apartment mainly the a.c. In these hot summer days, they have to come a vacuum the drip pan of the ac unit every 1 to 2 days, this has been going on since the… See More

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Resident • 2017 - 2018

07/31/2018

I DO NOT recommend living here. They do not respond to maintenance issues in a prompt manner. The rent is too expensive for the quality of the home and appliances. Due to the required trash valet, the apartment complex stinks since trash just sits out during… See More

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Bell Ashburn Farms Manager

09/23/2018

Greetings! Thank you for y review. We would love the opportunity to turn your experience around. Applicants are given the opportunity to guide their price range around a couple of things, one of which is choosing a renovated option with new appliances, or you can choose lesser expensive options with somewhat older appliances. Newer appliances experience less mechanical failure. We are currently restructuring our maintenance department. While we work on getting the perfect team in place we have experienced some delays. We appreciate the patience of our residents while we get through these necessary changes and expect to see a much more expedient timeframe for repairs in the future. All residents are given the guidelines for valet trash pick up and we send reminders from time to time, including violation notices. We welcome any specific information about repeat problems as we will handle them on a one on one basis. We thank you again for your feedback and hope to see a more positive response in the future. Sincerely, The Team at Westwind Farms

arun_rk2005 • Resident • 2018

04/05/2018

Poor maintenance department. They’re asking you to submit online maintenance request. But nobody will show up for weeks. They don’t care. I’m planning to go seek legal assistance to break the lease. it’s been 3 weeks already I submitted service request

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Bell Ashburn Farms Manager

05/22/2018

Hello and thank you for your input. We strive to continue to make great experiences by taking feedback and putting it to work making better practices. After researching the service requests for your apartment I see that most of them were responded to within 24 hours of being submitted. If you would like to speak with someone regarding your concerns, please reach out o our property manager. We are always here to assist in resolving our residents concerns. Thank You! Westwind Farms Management

Resident • 2017

08/11/2017

This place is ok, but I would not recommend living on the 2nd floor above a garage. My 1-bedroom is above 2 different garages - living room sits on top of one, and my bedroom sits on top of another. Luckily only one of them is… See More

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Bell Ashburn Farms Manager

10/12/2017

Thank you for your feedback. Although being located over a garage has the benefit of having nobody living below, you do contend with the garage door whenever it is opened or closed. Hopefully the rest of your stay at Westwind is/was pleasant. If you would like to discuss anything further, please feel free to reach out to the property manager at [email protected] or via telephone at 703.729.3100

alexduran17 • Resident • 2015 - 2017

05/14/2017

I have been living at this property for the last 2 years and I am very happy with this place. I cannot say I can agree with the very bad reviews I see posted here; perhaps there have been some bad moments for some residents,but it… See More

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Bell Ashburn Farms Manager

07/06/2017

We appreciate your feedback! It is our goal to provide excellent customer service and we are happy to hear that we have accomplished that! Thank you also for the detail in which you described the reasons you are happy at Westwind Farms. Thank you again!

hameedazizi • Resident • 2010 - 2016

09/06/2016

This is the worst place to live. every month they change the payments/rent policies and methods after living here for several years they just told me that their online payment portal is sub-contracted to another company and they screw up with my payments several times and… See More

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JUSTINHERMAN • Resident • 2014 - 2016

06/02/2016

Worst place to live ever! The only positive was that the property does have ample parking for all tenants and guests. Otherwise, this was the worst experience. Over the course of the 15 month lease, our AC went out 5 times, dishwasher broke twice, washing machine… See More

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Resident • 2014 - 2016

05/24/2016

I have lived here for a year and a half and am literally counting down the days until I can move out. I would not recommend this place to ANYONE! The worst customer service ever. The people in the leasing office have no clue what is… See More

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Bell Ashburn Farms Manager

05/31/2016

Hello, and thank you for taking the time to provide us with your feedback. We are so sorry that you are not enjoying your stay with us at Westwind Farms Apartments. We have reviewed your ledger and copies of documentation that have been sent to you regarding your ledger balances and unfortunately, our records do not match what you describe in your review. We have not been able to find any inaccuracies with your ledger charges or balance due. We have not identified any errors in documentation sent to you regarding your ledger balances and see nothing on the ledger or documentation regarding a $52 credit. We also are unable to find any errors in last year's billing as you describe in your review. If you have questions or feel that any ledger charge is inaccurate, please visit the office and we are happy to go over your detailed ledger with you. We do see where you submitted a work order regarding your hot water back in September 2015. Our records indicate that a repair was made and we have not received any follow up requests regarding your hot water heater since that time. If you are still experiencing an issue with your hot water, please let us know as we would want to address that for you right away. Again, we are sorry you are not enjoying your experience with us and we hope we are able to make the remainder of your stay with us a more positive one.

Ruperto • Prospective Resident • Visited 2016

04/25/2016

I want to say thank you, thank you to the amazing people at Westwind Farms Apartment. They assisted me in finding a home for my family, when everyone else was saying no. They were courteous and kind. Most importantly, Julie Olley, the best leasing Consultant in… See More

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[email protected] • Resident • 2015 - 2016

03/25/2016

Do you have an extra $200+ per month? If so, rent here. Do not be fooled by what they tell you you'll pay monthly. There are hidden fees that are required upon signing. They force you to pay for trash pickup that they promise daily, but… See More

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FemShepReally • Resident • 2014

09/01/2015

I lived at Westwind Farms throughout all of 2014, and my overall experience was positive. Positives: -In comparison to other apartment communities in NoVA (I've lived in three others and visited many), the units at Westwind are nicely laid out and decently priced. I really enjoyed… See More

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hiashley24 115529 • vrp • 2013 - 2014

08/27/2015

It all started the 1st month of when I moved in, they tried to charge me for "not setting up utilities in my name before move in" which I did 3 months in advance thank goodness I saved my emails to prove that I had already… See More

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Laura_LL • Resident • 2015

06/09/2015

A week or so after I rented a garage below my apartment and moved my things in, WESTWIND DECIDED TO MOVE THEIR PARK FURNITURE IN MY GARAGE TOGETHER WITH MY THINGS and told me to move my things to another smaller garage further down the street.… See More

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Resident • 2014 - 2015

05/06/2015

I have lived at Westwind Farms for a year now and I LOVE it! I CANNOT agree with the negative reviews! The staff has always been fun and friendly and maintenance has assisted quickly with any issues I may have had!! I don't see many animal… See More

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Resident • 2013 - 2015

04/25/2015

I've lived at Westwind Farms for two years and recently renewed my lease. I've had an overwhelmingly good experience here; I don't know why some of the other posters are upset. My interactions with staff have been friendly and reasonable. My apartment is spacious and pleasant,… See More

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Resident • 2014 - 2015

04/22/2015

The complex is not well maintained once you have moved in. The maintainance is so lax and nothing gets fully resolved it's always temporary until you have to call them back for the same issue. The STAFF is my biggest concern they extremely rude and always… See More

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Michael Miskelly • Resident • 2014

11/15/2014

I have recently viewed a few negative comments about our Westwind Farms Community in Ashburn, Va. I understand that most people are prompted to send a negative posting when the are angry. I would like to say that this is going to be a positive posting,… See More

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Resident • 2012 - 2014

11/10/2014

Pros: * Close to 267 --- Cons: * Unhelpful management * Over-priced, hidden fees * Forced to pay for comcast cable and valet trash * Thin walls - hard to sleep here * Dog droppings everywhere * Birds that crawl into your exhaust vent, making noise… See More

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911jas • Resident • 2014

07/12/2014

I had reason to call for some work to be done in my apartment recently and did it online. My concerns were addressed and corrected within 24 hours! The service tech and the office manager,Kathleen, were very courteous and professional. The tech was prompt and knowledgeable… See More

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singingbird8 • Resident • 2013 - 2014

06/28/2014

I would not recommend this complex. While I loved my apartment, dealing with the office staff really made it not worth it. They were always rude and condescending, except when signing the lease, of course. My roommate and I even got dirty looks from those in… See More

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Resident • 2011 - 2014

02/11/2014

This apartment community is so transient from the leasing office staff to your neighbors. It is quite laughable that the property management expects the tenants to adhere to their rigid rules when they won't do the basics. For example, keep the breezeways cleaned. There is always… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Full Size Front Loading Washer and Dryer

Parking

Private Attached and Detached Garages Available
Storage Space

General

BBQ and Picnic Area
Breakfast Bar
Co-working Lounge with Wi-Fi
Concierge
Faux Wood Flooring
Fenced Pet Park with Watering Station
Fireplace
Fitness Center
Granite Kitchen Countertops Available
Kitchen Pantries
Linen Closets
Modified Unit
Package Receiving Service
Playground
Pool
Soaking Tubs
Walk In Closets
Wine Storage

Pets

Dogs Allowed
Fee: $500
Rent: $50
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Cats Allowed
Fee: $500
Rent: $50
Restrictions: Breed Restrictions Apply
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
1,022
Available
Avail.
N/A
Model
A1K

View Floor Plan

Price
Price
N/A
SQ. FT.
1,183
Available
Avail.
N/A
Model
A1N

View Floor Plan

Price
Price
$1,245 - $2,217
SQ. FT.
806
Available
Avail.
3 Units
Model
A1F

View Floor Plan

Price
Price
$1,255 - $2,310
SQ. FT.
735
Available
Avail.
3 Units
Model
A1A

View Floor Plan

Price
Price
$1,295 - $2,295
SQ. FT.
782
Available
Avail.
3 Units
Model
A1C

View Floor Plan

Price
Price
$1,430 - $2,277
SQ. FT.
991
Available
Avail.
1 Units
Model
A1J

View Floor Plan

Price
Price
$1,450 - $2,343
SQ. FT.
804
Available
Avail.
3 Units
Model
A1E

View Floor Plan

Price
Price
$1,485 - $2,376
SQ. FT.
844
Available
Avail.
3 Units
Model
A1G

View Floor Plan

Price
Price
$1,545 - $2,404
SQ. FT.
987
Available
Avail.
1 Units
Model
A1H

View Floor Plan

Price
Price
$1,620 - $2,585
SQ. FT.
1,071 - 1,142
Available
Avail.
3 Units
Model
A1L

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,078
Available
Avail.
N/A
Model
B2A

View Floor Plan

Price
Price
N/A
SQ. FT.
1,194
Available
Avail.
N/A
Model
B2L

View Floor Plan

Price
Price
N/A
SQ. FT.
1,323
Available
Avail.
N/A
Model
B2M

View Floor Plan

Price
Price
$1,550 - $3,042
SQ. FT.
1,150
Available
Avail.
1 Units
Model
B2H

View Floor Plan

Price
Price
$1,585 - $3,284
SQ. FT.
1,145
Available
Avail.
3 Units
Model
B2F

View Floor Plan

Price
Price
$1,675 - $3,311
SQ. FT.
1,194
Available
Avail.
2 Units
Model
B2K

View Floor Plan

Price
Price
$1,735 - $2,996
SQ. FT.
1,115
Available
Avail.
2 Units
Model
B2D

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,531
Available
Avail.
N/A
Model
B2O

View Floor Plan

Price
Price
N/A
SQ. FT.
1,531
Available
Avail.
N/A
Model
B2P

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,535
Available
Avail.
N/A
Model
C2E

View Floor Plan

Price
Price
$2,125 - $3,757
SQ. FT.
1,495
Available
Avail.
2 Units
Model
C2A

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We offer spacious one, two, and three-bedroom apartments in the charming city of Ashburn, VA. Our pet-friendly community is the definition of convenience with its virtual moving concierge, 24/7 Amazon Hub Lockers, and amazing proximity to Dulles International Airport. You’ll love diving into this full-service apartment experience.

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Bell Ashburn Farms?
The community is rated 2.3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Bell Ashburn Farms?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Bell Ashburn Farms?
The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 2.8/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 25% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 125.75 days to their community reviews in the past year.

Who manages Bell Ashburn Farms?
Bell Partners Inc.

What is the pet policy at Bell Ashburn Farms?
Dogs Allowed
Fee: $500
Rent: $50
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Cats Allowed
Fee: $500
Rent: $50
Restrictions: Breed Restrictions Apply
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2 Baths