Number of reviews in the past 365 days | 50 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 10.9 days |
Contact Property
Broadlands Apartments
21799 Crescent Park Square
Ashburn, VA 20148
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 50 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 10.9 days |
We apologize for any negative experience you are having in your home and would love the chance to speak with you if you wouldn't mind reaching out to us at your earliest convenience. Evelin Reilly, Property Manager [email protected]
I'm sorry to hear about any issues you are experiencing! Please reach out to me in the leasing office to discuss any and all issues. Evelin Reilly, Property Manager [email protected]
We are happy to hear you are loving your home at Broadlands! We look forward to seeing you around and hosting more events for our residents in the future! Evelin Reilly, Property Manager
Thank you for your review and we are thrilled to hear you are loving your home at Broadlands and hope you continue to call Broadlands home for many years to come! Evelin Reilly, Property Manager
I'd love to speak with you about your issue if you wouldn't mind reaching out to me at your earliest convenience. Evelin Reilly, Property Manager [email protected]
We are happy to hear you are loving your home at Broadlands! We look forward to seeing you around and happy New Year! Evelin Reilly, Property Manager
I'm sorry to hear that you experienced issues with your A/C unit. I'd love to speak with you more about your specific situation if you wouldn't mind reaching out at your earliest convenience. Evelin Reilly, Property Manager
Thank you so much for your time in writing this review and your feedback! We look forward to seeing you around the community. Happy Holidays! Evelin Reilly, Property Manager
We do apologize for the issues you are experiencing but as communicated unfortunately the vendor wasn't able to make repairs until yesterday. I was informed by maintenance that hot water has been restored as of yesterday but please reach out if you are still experiencing issues. Evelin Reilly, Property Manager [email protected]
Thank you for your detailed feedback and we truly appreciate you recommending our community to others. We look forward to seeing you around the community! Evelin Reilly, Property Manager
Thank you so much for your time in writing this review and for providing feedback. I'll be sure to pass along your kind words to Naurin! Please don't hesitate to reach out if you should need anything. Evelin Reilly, Property Manager
We appreciate your time in writing this review and for providing feedback. If you should need anything in the future please don't hesitate to reach out or stop by the leasing office. Evelin Reilly, Property Manager
We appreciate your feedback and are so happy to hear that Broadlands is one of the best communities you've ever lived in! We look forward to seeing you around and please don't hesitate to reach out if you should need anything. Evelin Reilly, Property Manager
We very much appreciate your time in writing this review and would love to speak with you about the ongoing issue with your neighbor if you could reach out to me directly. Evelin Reilly, Property Manager [email protected]
We do greatly appreciate our residents and your patience these last few months in navigating this time together. Please don't hesitate to reach out to us in the leasing office if you should need anything. Evelin Reilly, Property Manager
We are thrilled you decided to call Broadlands home as well! We appreciate your time in writing this review and please don't hesitate to stop by the leasing office if you should need anything. Evelin Reilly, Property Manager
Hello Sahandpk2, I want to apologize for any issues you had within your apartment. It seems you are having a maintenance issues so please be sure to enter a maintenance ticket as soon as possible and we will send someone out ASAP to take care of the trash disposal. If there is anything else you'd wish to discuss I'd love to speak with you by reaching out to me at [email protected] I look forward to hearing from you soon. Best Wishes, Evelin Reilly, Property Manager
Thank you so much for your review! We are so happy to hear you are loving your home at Broadlands and enjoy our team here! Please don't hesitate to stop by the leasing office if you should need anything. Evelin Reilly, Property Manager
Thank you so much for your review and we are thrilled that you are your family are enjoying Broadlands. We look forward to seeing you around the community. Evelin Reilly, Property Manager
We appreciate your very detailed review! We are thrilled to hear you are loving your home at Broadlands and if you should ever need anything please don't hesitate to reach out to us in the leasing office. Evelin Reilly, Property Manager
We appreciate your feedback and would love to speak with you about any issues you may be experiencing if you wouldn't mind stopping by the leasing office at your earliest convenience. Evelin Reilly, Property Manager
We appreciate your feedback and your review. Please don't hesitate to reach out if you should need anything. Evelin Reilly, Property Manager
Thank you so much for your review! We are thrilled you are loving your home and please don't hesitate to reach out if you should need anything. Evelin Reilly, Property Manager
Thank you so much for your review! We are thrilled you are loving your home and we hope you continue to call Broadlands home for many years to come! Evelin Reilly, Property Manager
Thank you for rating us so highly! Evelin Reilly, Property Manager
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Located in Ashburn, Virginia, in Loudoun County, Broadlands offers a variety of modern one, two and three-bedroom apartments and townhomes. These spacious pet friendly apartments feature nine-foot ceilings, crown molding and garage options, alongside great outdoor recreational amenities including a bark park, swimming pool, and an outdoor fitness park. Broadlands Apartments is a luxurious address in a signature suburban setting that puts you close to great shopping, dining and entertainment including One Loudoun, The Village at Leesburg, and Dulles Town Center. Tour today and make Broadlands - HOME. From the moment you walk in the door.
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Contact Property
Broadlands Apartments
21799 Crescent Park Square
Ashburn, VA 20148