epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.3
Safety	4
Office Staff	4.1
Maintenance	4.3
Neighborhood	4.5
SatisFacts™ Tour Survey	4.4/5
SatisFacts™ Move-In Survey	4.4/5
SatisFacts™ Maintenance	4.6/5
SatisFacts™ Renewal Survey	4.1/5

Review Count

Number of reviews in the past 365 days	39

Manager's Review Engagement

Percentage of reviews responded to	76.92%

Manager's Review Reply Time

Average time to respond to reviews	41.51 days

Ratings & Reviews (538 Reviews)

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Broadlands Apartments Manager

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Verified Resident 344864 • 2017 - 2020 Recommended

Updated 06/05/2020

Reviewed 05/15/2017

The community is great and clean. The maintenance team is excellent and always takes care of any problems I might have. I've got great neighbors and always ended up chatting with them while walking my pups.

Broadlands Apartments Manager30/30/2017

We appreciate your comments and thank you for the kind comments concerning our staff. Our office team and maintenance team are here to provide superior customer service at all times. Thank you again for choosing to call Van Metre Broadlands your home, we value having you as a resident. Claire Adams, Property Manager

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Verified Resident 337218 • 2019 - 2020 Recommended

Updated 06/02/2020

Reviewed 09/03/2019

Great experience. The complex is well maintained and safe. The staff is pleasant and responsive to any issues that may arise. The location is ideal because it is close to gas stations, grocery stores and the greenway. I would recommend to friends.

Broadlands Apartments Manager05/05/2019

Thank you so much for taking the time to review Broadlands Apartments and continuing to call it your home. We are pleased that you are enjoying our amenities, especially the 24-hour gym! We look forward to seeing you around the property and feel free to stop by the office if you need anything. - Evelin Reilly, Property Manager

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amanoleas • Resident • 2018 - 2020 Recommended

Updated 06/02/2020

Reviewed 06/02/2020

I have enjoyed 3 years of apartment life at Broadlands apartments, enjoying the various amenities. When i first arrived I was met by Naurin Ayub upon first arriving, but spoke to her previously on the phone. She was very pleasant to deal with and is extremely… See More

Broadlands Apartments Manager02/02/2020

Thank you so much for your time in writing this review. We are thrilled you have loved your home at Broadlands and for your kind words about the team. We wish you luck in your new job and new home! Evelin Reilly, Property Manager

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• 2014 - 2020 Recommended

Updated 06/01/2020

Reviewed 06/01/2020

Rent is competitive with what's in the area; Clean community; well maintained outdoors, small swimming pool, high office turnover, maintenance staff responds quickly to repairs/needs. more "perks" for the few who are long term residents. Pets allowed is a huge plus for many of the tenants;… See More

Broadlands Apartments Manager02/02/2020

We appreciate your time in writing this review and for providing valuable feedback. If you should ever have any questions please don't hesitate to reach out to me directly. Evelin Reilly, Property Manager ERei[email protected]

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Katherine_H271 • Resident • 2007 - 2020 Recommended

Updated 05/29/2020

Reviewed 05/29/2020

MANAGEMENT IS GREAT...NAURIN HAS BEEN HERE WITH US IN MANAGEMENT FOR YEARS...SHE ALWAYS MAKES SURE SHE HANDLES THINGS IN THE BEST INTEREST OF THE RESIDENTS.....SHE LOVES ALL THE FAMILIES AND I CONCIDER NAURIN TO BE PART OF ALL OUR FAMILIES...MY FAMILY LOVES NAURIN!!! WE HAVE LIVED… See More

Broadlands Apartments Manager02/02/2020

Mr and Mrs Hartsfield, Thank you so much for taking the time to write this review and for providing such valuable feedback. We are so happy you are loving your home at Van Metre Broadlands and I'll be sure to pass along your kind words to Naurin as I'm sure it will make her day. Please don't hesitate to reach out if you should need anything! Evelin Reilly, Property Manager

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Resident • 2020 Recommended

Updated 05/27/2020

Reviewed 05/27/2020

I and my family moved recently moved here from midwest. I was very impressed by how the staff handled our moving process in this difficult pandemic time right from beginning until we were comfortably settled. Because of the covid pandemic, we did not want to fly… See More

Broadlands Apartments Manager02/02/2020

Thank you so much for taking the time to write this review and for sharing your experience with our staff. We know moving can be a hassle and especially moving from out of state. Please feel free to contact us if you should need anything! Welcome to your new home! Evelin Reilly, Property Manager

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• 2020 Recommended

Updated 05/20/2020

Reviewed 05/20/2020

It's clean, it's quiet, it's safe, and it's well maintained. The garages are tiny though, only big enough for a compact car (a VW Rabbit and a Subaru WRX are both a little bit of a tight fit) and the kitchen LOOKS like a good amount… See More

Broadlands Apartments Manager26/26/2020

We appreciate your review and your feedback. If you should need anything please don't hesitate to reach out to us in the leasing office. Evelin Reilly, Property Manager

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Verified Resident 387475 • 2017 - 2020 Recommended

Updated 05/11/2020

Reviewed 08/23/2017

Overall i have loved this community as it has given me all that i was looking for in a place to live. I hope that management keeps this up and we could have more great years with them. Thank You for all you do for us… See More

Broadlands Apartments Manager30/30/2017

Thank you for rating our lovely community 5 stars! We also appreciate your feedback as we will be sure to take that into consideration. One upcoming resident event that is geared towards the kids is our Halloween party. As you will see, we take Halloween very seriously at Broadlands and have trick or treating, a party, and potentially a viewing of Hocus Pocus! We hope to see you and your family there!

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Verified Resident 766361 • 2019 - 2020 Recommended

Updated 05/06/2020

Reviewed 05/06/2020

It was very good and satisfying? The staff and people are so kind and nice. This area in general is pretty good. We have a lot places and stores that we can access quickly and easily. Apartment in general are good. See More

Broadlands Apartments Manager06/06/2020

Thank you so much for your review. We are glad you are enjoying the convenience of living at Broadlands Apartments. We appreciate your kind words about the staff and the community and look forward to seeing you around! Evelin Reilly, Property Manager

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Verified Resident 765680 • 2019 - 2020 Recommended

Updated 05/04/2020

Reviewed 05/04/2020

Service is fast and good.. Very quiet place. Clean place. Everything is near. Grocery stores like Aldi, lidl, Harris teeter are near. Libraries and schools are very good.The staff of leasing office is good. See More

Broadlands Apartments Manager04/04/2020

Thank you so much for your review! Thank you for your kind words and we are thrilled you are loving your home! Evelin Reilly, Property Manager

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Verified Resident 765648 • 2016 - 2020 Not Recommended

Updated 05/04/2020

Reviewed 05/04/2020

The maintenance response time is very good however this is NOT a luxury apartment as advertised. The appliances and amenities are outdated. If the apartment does some upgrades to the facility and completes annual refresh / cleaning as advertised it would be a great place to… See More

Broadlands Apartments Manager04/04/2020

We appreciate your feedback and for taking the time to write this review. We do offer classic and updated apartment homes and would love to speak with you further if you wouldn't mind reaching out to me at your earliest convenience. Evelin Reilly, Property Manager [email protected]

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Verified Resident 754211 • 2020 Recommended

Updated 05/04/2020

Reviewed 03/20/2020

I have lived in apartments before it seems to me ike a relationship when you 1st meet your companion you pull out all the stops but then once you say I do everything stops but went then you have to understand everything that you did to… See More

Broadlands Apartments Manager20/20/2020

We are thrilled you are so happy at Broadlands and appreciate your kind words! We look forward to seeing you around the community! Evelin Reilly, Property Manager

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Resident • 2020 Recommended

Updated 04/22/2020

Reviewed 04/22/2020

We moved in last week but had this move planned for several months. Hajera helped us find the perfect townhome for us. From the very beginning she was proffessional and thorough. She went above and beyond to answer all our questions and made sure we were… See More

Broadlands Apartments Manager24/24/2020

We are thrilled as well that your move was so seamless and that Hajera was able to answer all your questions. We look forward to having you in our community and if you should need anything at all please don't hesitate to reach out. Evelin Reilly, Property Manager

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Verified Resident 170324 • 2017 - 2020 Recommended

Updated 04/07/2020

Reviewed 04/07/2020

Compared to the 6-8 other places we visited, Broadlands had the best offerings as a whole. Parking, nearby grocery, places to walk (Nature Pond only 1/2 mile away) plus amenities for us and our extended family to enjoy. See More

Broadlands Apartments Manager07/07/2020

Thank you so much for your review and feedback of Broadlands Apartments. We are thrilled you are enjoying the convenience the location of the community has to offer and we look forward to seeing you around the community. Evelin Reilly, Property Manager

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Verified Resident 756288 • 2020 Recommended

Updated 03/30/2020

Reviewed 03/30/2020

Like the place, it is was such a great find! The staff is extremely helpful and kind, the community is beautiful and love the amenities (once we can use them thanks to Coronavirus) the entire process was quick and painless!

Broadlands Apartments Manager31/31/2020

We appreciate your review and kind words about the team and community. We know moving can be a pain and are thrilled it was so seamless for you. We look forward to seeing you around the community! Evelin Reilly, Property Manager

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Resident • 2009 - 2020 Recommended

Updated 03/24/2020

Reviewed 03/24/2020

I also happy to say I have been a resident of Broadlands for over 10 years. I have decided to upgrade from a 1 bedroom to 2 and I couldn't have been happier with my choice and experience. The maintenance staff is stellar (Martin, Jorge, Alexis)… See More

Broadlands Apartments Manager25/25/2020

We are so happy to have you a resident in our community and are thrilled you are loving your home here. We appreciate your kind words about the team and will be sure to pass along your sentiments! Evelin Reilly, Property Manager

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Resident • 2020 Recommended

Updated 03/24/2020

Reviewed 03/24/2020

My family and I enjoy living here. The staff (Naurin, Evelin, Kenny, AND Hajera) have always been kind, professional, and effective and assisted me with a range of issues. Likewise, the Maintenance staff have all responded quickly and fixed the several maintenance issues that have arisen… See More

Broadlands Apartments Manager25/25/2020

Thank you for your review! We are so happy you like your home and look forward to seeing you around the community. Evelin Reilly, Property Manager

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Verified Resident 750704 • 2020 Recommended

Updated 03/08/2020

Reviewed 03/08/2020

Nice looking. Great staff. Too much noise in my above unit but I love having a front door parking. Feel like living in a townhome. I love having a patio door. I love pet friendly, has dog park. The old wood feels in the lobby is… See More

Broadlands Apartments Manager12/12/2020

We appreciate your review and feedback and are so happy you are loving your home! Evelin Reilly, Property Manager

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Verified Resident 744190 • 2018 - 2020 Not Recommended

Updated 02/12/2020

Reviewed 02/12/2020

I like this community , I just wish the yearly increase of rent would not be so high and have more parking spots so when I get home later at night I don't have to walk from the near by shopping center.

Broadlands Apartments Manager19/19/2020

Thank you so much for your review! We appreciate your feedback and are always looking for ways to improve resident satisfaction. We just instituted a new parking registration program which should help with some of the parking issues our residents have experienced. Evelin Reilly, Property Manager

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Verified Resident 737729 • 2019 - 2020 Recommended

Updated 01/20/2020

Reviewed 01/20/2020

The staff at Broadlands made my move-in experience exceptional and smooth. I love my apartment, especially the layout. I look forward to starting a new chapter In my life with this community, and movie nights!

Broadlands Apartments Manager21/21/2020

Thank you so much for your review! We are thrilled you are loving your home and look forward to seeing you around the community! Evelin Reilly, Property Manager

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Verified Resident 735999 • 2019 - 2020 Not Recommended

Updated 01/14/2020

Reviewed 01/14/2020

We love the community and the people in the neighborhood. Management is not the best and should take pointers from the Camden in Dulles. The floor plans are great but the buildings are cheaply made and we have had problem after problem including a flood in… See More

Broadlands Apartments Manager17/17/2020

Thank you for providing feedback and I'm sorry to hear you've had a negative experience at our community. I'd love to speak with you further about your specific situations if you wouldn't mind calling or stopping by the leasing office at your earliest convenience. Evelin Reilly, Property Manager 703-729-3600 [email protected]

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Verified Resident 731240 • 2019 Recommended

Updated 12/25/2019

Reviewed 12/25/2019

Staff is extremely polite and helpful. They were immediately interested in the repair but the problem was not solved. I am very satisfied with the apartment and the management. So far everything was nice. Thank you.

Broadlands Apartments Manager02/02/2020

Thank you for your review! If you are having any issues at all please don't hesitate to stop by the leasing office. Evelin Reilly, Property Manager

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Prospective Resident • Visited 2019 Recommended

Updated 12/13/2019

Reviewed 12/13/2019

Awesome place! ! Hajera did an outstanding job helping us see the choices we picked and made the experience very easy. Very clean property and friendly staff. Explained all the amenities and layout of the property with ease.

Broadlands Apartments Manager16/16/2019

Thank you for your review and we are so happy that you had a positive experience touring our community with Hajera! Evelin Reilly, Property Manager

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Verified Resident 726756 • 2019 Recommended

Updated 12/11/2019

Reviewed 12/11/2019

Nice and quiet place to live, our apartment is really confortable and the appliances are up dated. Broadlands gives you the quiet of the suburbs but you have everything you need at more than 5min away.

Broadlands Apartments Manager13/13/2019

Thank you so much for your review! We are thrilled you are loving your home at Broadlands and look forward to seeing you around the community! Evelin Reilly, Property Manager

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Verified Resident 722482 • 2018 - 2019 Not Recommended

Updated 12/02/2019

Reviewed 12/02/2019

Office and maintenance staff does not seem to care about the residents. Apartments are overpriced and the leasing company can't keep their own rules straight. No accountability with the other residents or their own office staff. They try everything they can to not fix any problems… See More

Broadlands Apartments Manager04/04/2019

We appreciate your feedback and would love you speak with your about any certain situations as I'm not fully understanding your grievances. Evelin Reilly, Property Manager

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Features & Amenities

Laundry

Washer/Dryer

Parking

Garage
Private Garage

General

Balcony or Patio
Bark Park
Broadlands Master Planned Community
Built-in Home Theater with Surround Sound
Business Center
Clubhouse
Fitness Center
Fitness Park
Individual Climate Control
Kitchen Islands Available
Large Closets
On-Site Maintenance
Package Acceptance
Patio with Grilling Area
Playground
Pool
Resident Activities
Resident Reward Program
Short Term Lease Available
Two Sided Fireplaces Available
Upgrade Appliance Package Available
Vaulted Ceilings
Verizon FiOS Internet and Cable Ready

Pets

Cats Allowed
Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
Pet Limit: 2
Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information.
Dogs Allowed
Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
Pet Limit: 2
Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,543 - $4,432
SQ. FT.
806
Available
Avail.
4 Units
Model
The Maple

View Floor Plan

Price
$1,589 - $3,833
SQ. FT.
812
Available
Avail.
1 Units
Model
The Dogwood

View Floor Plan

Price
$1,629 - $4,320
SQ. FT.
874
Available
Avail.
2 Units
Model
The Oak

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,699 - $4,084
SQ. FT.
1,127
Available
Avail.
3 Units
Model
The Hawthorne

View Floor Plan

Price
$1,979 - $4,792
SQ. FT.
1,184
Available
Avail.
4 Units
Model
The Chestnut

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
N/A
SQ. FT.
1,538
Available
Avail.
N/A
Model
The Redwood Town Home

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$2,135 - $5,832
SQ. FT.
1,436
Available
Avail.
3 Units
Model
The Cedar

View Floor Plan

3 Bedrooms, 2.5 Bathrooms

Price
$2,273 - $7,943
SQ. FT.
1,538
Available
Avail.
3 Units
Model
The Spruce Town Home

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Located in Ashburn, Virginia, in Loudoun County, Broadlands offers a variety of modern one, two and three-bedroom apartments and townhomes. These spacious pet friendly apartments feature nine-foot ceilings, crown molding and garage options, alongside great outdoor recreational amenities including a bark park, swimming pool, and an outdoor fitness park. Broadlands Apartments is a luxurious address in a signature suburban setting that puts you close to great shopping, dining and entertainment including One Loudoun, The Village at Leesburg, and Dulles Town Center. Tour today and make Broadlands - HOME. From the moment you walk in the door.