Broadlands Apartments

21799 Crescent Park Square, Ashburn, VA 20148
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Broadlands Apartments

21799 Crescent Park Square

Ashburn, VA 20148

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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4.5National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
4
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.6
Move-in
How residents felt about their move-in experience.
4.6
Unclosed Prospects
What prospective renters had to say about their visit.
4.7
Work Order
Our team's performance in responding to service requests.
89%RECOMMENDED
THIS PROPERTY
VS
75%CITY AVERAGE

Ratings & Reviews

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Broadlands Apartments Manager

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Verified Resident 726756 2019 Recommended
Reviewed 12/11/2019
Nice and quiet place to live, our apartment is really confortable and the appliances are up dated. Broadlands gives you the quiet of the suburbs but you have everything you need at more than 5min away.
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Verified Resident 722482 2018 - 2019 Not Recommended
Reviewed 12/02/2019
Office and maintenance staff does not seem to care about the residents. Apartments are overpriced and the leasing company can't keep their own rules straight. No accountability with the other residents or their own office staff. They try everything they can to not fix any problems… See More
Broadlands Apartments Manager12/04/2019

We appreciate your feedback and would love you speak with your about any certain situations as I'm not fully understanding your grievances. Evelin Reilly, Property Manager

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Omar_A592 • Prospective Resident Visited 2019 Recommended
Reviewed 11/30/2019
I had the wonderful pleasure of working with Hajera Faqiri, I am looking to move around March and I've went to other places doing my research. One thing for sure I am most definitely coming back and working with Hajera, she gave me a wonderful tour,… See More
Broadlands Apartments Manager12/04/2019

Thank you for taking the time to write this review and for your kind words about the team and community. We appreciate your recommendation and definitely hope you choose Broadlands when looking for your next home. Evelin Reilly, Property Manager

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Verified Resident 707447 2016 - 2019 Recommended
Reviewed 10/16/2019
I love living is this community. The staff is Friendly, always helpful and accommodating with requests. The maintenance staff here is second to none, they are all kind, knowledgeable, and efficient with all requests made usually by the next day even when they are busy. See More
Broadlands Apartments Manager10/23/2019

Thank you so much for your review! We appreciate your feedback about the community and the team. We look forward to seeing you around the community. Evelin Reilly, Property Manager

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Verified Resident 704232 2018 - 2019 Recommended
Reviewed 10/07/2019
Not applicable at the moment,................................,....................................................................................................................................... .... See More
Broadlands Apartments Manager10/08/2019

We appreciate your review! Evelin Reilly, Property Manager

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Prospective Resident Visited 2019 Recommended
Reviewed 10/02/2019
This is a really nice community with workers who actually care about their residents! Hajera has done an amazing job with assisting me in finding an apartment. She is kind, patient, and determined when it comes to placing residents in their future homes. Hajera responded with… See More
Broadlands Apartments Manager10/04/2019

Thank you so much for taking the time to review Broadlands Apartments! We are so thankful to hear that you've had a positive experience with our team members, and so glad you have chosen to call Broadlands Apartments home! We will share your positive sentiments with the team, and hope to see you around the community soon! Evelin Reilly, Manager

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Verified Resident 337218 2019 Recommended
Reviewed 09/03/2019
A really beautiful and clean community. The staff is friendly and responsive. The amenities are great. The workout room is fantastic and has all of the equipment (treadmills, free weights, weight machine, etc) you need to get a great workout.
Broadlands Apartments Manager09/05/2019

Thank you so much for taking the time to review Broadlands Apartments and continuing to call it your home. We are pleased that you are enjoying our amenities, especially the 24-hour gym! We look forward to seeing you around the property and feel free to stop by the office if you need anything. - Evelin Reilly, Property Manager

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Verified Resident 682781 2019 Not Recommended
Reviewed 08/19/2019
Not really luxury as advertised. Maintenance issues at move in, communication problems with leasing office before move- blamed on being "short staffed". Frustrating experience so far. Glad it's temporary. See More
Broadlands Apartments Manager08/20/2019

Thank you so much for your feedback and we are sorry to hear you've had a negative experience so far at Broadlands! We'd love to discuss any and all issues you may have and try to make this right if you wouldn't mind stopping my the leasing office at your earliest convenience. Evelin Reilly, Property Manager

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Satou • Resident 2019 Recommended
Reviewed 07/29/2019
We just moved in to Broadlands Apartments and we are loving everything about this community. Naurin, our community captain, is very friendly and such a great resource person! She explained everything in great details to make sure we settle in well! Our apartment is much nicer… See More
Broadlands Apartments Manager07/30/2019

Thank you so much for taking the time to review our community! We are so thrilled that we have exceeded your expectations and we look forward to continuing to provide you with the best possible experience. Resident feedback is highly valued, so your recommendation means a lot to us. I will be sure to share your kind words with Naurin as well. We look forward to seeing you around the community! Evelin Reilly, Property Manager

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Dmajet • Resident 2017 - 2019 Not Recommended
Reviewed 07/18/2019
Stay far away from this place. Dog doo everywhere because the residents don't clean up after their dogs, you can literally hear your neighbors talking, the cops are always out there and they don't bother to send out an email explaining why, the grounds are disgusting… See More
Broadlands Apartments Manager07/19/2019

We apologize that your leasing experience with us was not to your satisfaction. Our team takes resident feedback very seriously. Carpets are always replaced after the previous pet-owning tenant's stay regardless of whether the pet-owner tenant stayed 3 months or for years. Our team strives to provide residents with the best possible experience and will do their absolute best to dispel problems and answer every question/concern when they are reached out to. We would like to discuss your concerns more if you are interested. You may reach us at (703) 729-3600. Evelin Reilly, Property Manager

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Verified Resident 663420 2018 - 2019 Not Recommended
Reviewed 07/10/2019
I like the community but we need help with our HVAC unit. Our unit temp goes well above 80 during the day. I have young kids at home during the day who are really suffering due to extreme heat. We have the end unit that probably… See More
Broadlands Apartments Manager07/11/2019

Thank you for taking the time to give us your feedback and we are sorry to hear that you've had a negative experience at our community. Our goal is the total satisfaction of our residents, and to provide the very best experience. One of the amenities we offer at our community is a 24 Hour Maintenance Hotline that you can call at 866-439-8288. They would be happy to solve the issue with your HVAC unit and get things back to where they should be in your home. If there is ever anything you need, please feel free to stop by the leasing office. Evelin Reilly, Property Manager

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Verified Resident 653698 2019 Not Recommended
Reviewed 06/17/2019
When I moved in the leasing staff was great and their friendliness was why I leased. New management has come in and all but one of the staff is gone. The new staff doesn't seem as friendly. The new management only seems interested in collecting money… See More
Broadlands Apartments Manager06/18/2019

We're sorry to hear of your less than satisfactory experience at Broadlands Apartments and hope you will accept our sincerest apologies. Being know for our great customer service, it came as a surprise, and we would like to make things right. Please feel free to call us at your earliest convenience to determine how we can provide you with a solution. You can also contact us directly at 703-729-3600. We value our customers opinions and would like to thank you for bringing this to our attention. Yours sincerely, Evelin Reilly, Property Manager

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Verified Resident 635193 2008 - 2019 Recommended
Reviewed 05/04/2019
Everyone here is friendly and helpful. The community is beautifully landscaped. The layout of my apartment is unique and offers me plenty of space for my possessions and to entertain friends and family.
Broadlands Apartments Manager05/21/2019

Thank you for taking the time to review Broadlands Apartments. Your feedback is very important to us. We are glad that you have enjoyed your time in our community and we hope that you choose to call Broadlands Apartments home for many more years to come! Evelin Reilly, Property Manager

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Verified Resident 630147 2018 - 2019 Recommended
Reviewed 04/22/2019
for the most part it is very nice it's convenient it offers everything I wish I could enjoy the beautiful pool right now but unfortunately my health won't allow it. I fully intend to enjoy the events of the Fall and visit with my neighbors.
Broadlands Apartments Manager05/21/2019

Thank you for bringing this to our attention; we understand your frustration. We will be sending a community notice soon. We hope that the rest of your time at Broadlands has been enjoyable and we hope you continue to rent with us in the future. Evelin Reilly, Property Manager

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Verified Resident 627306 2018 - 2019 Recommended
Reviewed 04/14/2019
The community is nice and quite for the most part. Maintenance is attentive to request as well. Would like to see more parking spaces and expanded pool hours during the summer months. The gate at the entrance is finally working at night as well, which is… See More
Broadlands Apartments Manager04/18/2019

Thank you so much for your review! Depending on weather we actually extend the pool season through September on the weekends! Thank you for your review! Claire Adams, Property Manager

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Resident 2018 - 2019 Recommended
Reviewed 04/01/2019
Have to rave about Van Metre Broadlands Apartments! We fell in love with the Van Metre new construction in Brambleton so decided to put house on the market. It sold so quickly we had to find temp housing until new home ready. Luckily Van Metre Broadlands… See More
Broadlands Apartments Manager04/08/2019

Thank you so much for taking the time to write this review! We truly appreciate and value your feedback and are so happy you received nothing but the best in customer service at Broadlands Apartments! We are also thrilled you are enjoying your brand new Van Metre home! Claire Adams, Property Manager

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Verified Resident 593347 2019 Not Recommended
Reviewed 01/16/2019
We like the apartment, however, we feel we have been discriminated against while living here. The office is run by people who give preferential treatment to people who are similar to themselves. The office staff is unresponsive, unless they are contacted several times related to the… See More
Broadlands Apartments Manager01/18/2019

We know moving is stressful so we are thrilled that the team at Broadlands made this process so seamless for you. Thank you for recommending us and we look forward to seeing you around the community! Claire Adams, Property Manager

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Verified Resident 579853 2018 - 2019 Recommended
Reviewed 12/05/2018
the community is well kept and maintained. During snow periods, the staff is quick to shovel and clear roads and sidewalks. Grounds are well maintained and management is very pleasant and prompt with answers and support. See More
Broadlands Apartments Manager01/02/2019

Thank you so much for recommending Broadlands to your friends and family! Happy New Year! Claire Adams, Property Manager

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Verified Resident 563984 2018 Recommended
Reviewed 10/29/2018
This is a wonderful apartment in a safe, quiet, beautiful community. I would highly recommend it for families because the schools are great. The walking trails are very nice and it is very convenient to shopping. See More
Broadlands Apartments Manager10/30/2018

Thank you so much for your valuable feedback and taking the time time write this review. We truly appreciate it and are glad you would recommend us to your friends and family! We look forward to seeing you around the community! Claire Adams, Property Manager

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Verified Resident 551132 2018 - 2019 Recommended
Reviewed 10/03/2018
It has been great and the staff here are great and friendly. They are always there to help. The only bad thing I can say is the stoves in the apartments to us are dangerous . They get very very hot to the touch and the… See More
Broadlands Apartments Manager10/08/2018

Thank you for your compliments about our team and community. We value your feedback and truly appreciate your time in writing this review. Claire Adams, Property Manager

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Verified Resident 539183 2017 - 2018 Recommended
Reviewed 09/05/2018
The community is beautiful and maintained. Maintenance is always swift and done right the first time. The neighborhood is quiet, and the residents are friendly. The proximity to shops and major highways is perfect. See More
Broadlands Apartments Manager01/02/2019

Thank you for your feedback and for taking the time to write this review. We'll be sure to pass along your kind words to the maintenance team. Happy New Year! Claire Adams, Property Manager

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Verified Resident 533350 2017 - 2019 Not Recommended
Reviewed 08/27/2018
Currently very unpleasant. pls immediately correct the noise above my head. there is very loud talking outside their Unit. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx See More
Broadlands Apartments Manager08/28/2018

Thank you for your feedback and for taking the time to write this review. Please stop by the office to discuss any issues you may have at your earliest convenience! Claire Adams, Property Manager

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Verified Resident 531701 2018 Recommended
Reviewed 08/23/2018
The staff at Broadlands Apartments are so amazing. It's so nice when the staff knows all the residents by name. The community is gorgeous and in a perfect location. They have tons of walking trails and my puppy and kids love it here.
Broadlands Apartments Manager08/23/2018

Wow! Thank you so much for this glowing review! I'll be sure to pass along your kind words to the rest of the team as I'm sure it will make their day. Hope to see you at our next resident event! Claire Adams, Property Manager

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Verified Resident 346700 2017 - 2018 Recommended
Reviewed 08/10/2018
Really nice community. The rating numbers do not show up. I'm marking what I think is the top rating. This is a safe and nice community. I really e joyed working with Andrew. He made this rental experience feel like I was home.
Broadlands Apartments Manager08/13/2018

Thank you for the review! We truly appreciate it! Our leasing team is always here to help, and we are so glad you had such a positive experience with Andrew.

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Verified Resident 516558 2018 Recommended
Reviewed 07/21/2018
The leasing staff is great here. They guided me through on picking out a place as well as pricing. They have always been helpful with any questions or concerns. The maintenance staff is also great. Great place to live, I would highly recommend. Apartment is close… See More
Broadlands Apartments Manager07/23/2018

Thank you for your review of Broadlands! We are very close to a shopping center and right off the Toll Road for easy access into DC! I'll be sure to pass along your kind words to the rest of the team and please feel free to stop by the office should you ever need anything! Claire Adams, Property Manager

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Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Garage
  • Private Garage

General

  • Balcony or Patio
  • Bark Park
  • Broadlands Master Planned Community
  • Built-in Home Theater with Surround Sound
  • Business Center
  • Clubhouse
  • Fitness Center
  • Fitness Park
  • Individual Climate Control
  • Kitchen Islands Available
  • Large Closets
  • On-Site Maintenance
  • Package Acceptance
  • Patio with Grilling Area
  • Playground
  • Pool
  • Resident Activities
  • Resident Reward Program
  • Short Term Lease Available
  • Two Sided Fireplaces Available
  • Upgrade Appliance Package Available
  • Vaulted Ceilings
  • Verizon FiOS Internet and Cable Ready

Pets

  • Cats Allowed
    Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
    Pet Limit: 2
    Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information.
  • Dogs Allowed
    Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
    Pet Limit: 2
    Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,620 - $3,347

  • SQ. FT.

    874

  • Available
    Avail.

    1 Units

  • Model

    The Oak

  • Price

    $1,770 - $3,642

  • SQ. FT.

    812

  • Available
    Avail.

    1 Units

  • Model

    The Dogwood

  • Price

    $1,778 - $3,908

  • SQ. FT.

    806

  • Available
    Avail.

    4 Units

  • Model

    The Maple

2 Bedrooms, 2 Bathrooms

  • Price

    $1,730 - $3,897

  • SQ. FT.

    1,184

  • Available
    Avail.

    4 Units

  • Model

    The Chestnut

  • Price

    $1,862 - $3,843

  • SQ. FT.

    1,127

  • Available
    Avail.

    2 Units

  • Model

    The Hawthorne

2 Bedrooms, 2.5 Bathrooms

  • Price

    $2,069 - $4,555

  • SQ. FT.

    1,538

  • Available
    Avail.

    8 Units

  • Model

    The Redwood Town Home

3 Bedrooms, 2 Bathrooms

  • Price

    $2,277 - $5,372

  • SQ. FT.

    1,436

  • Available
    Avail.

    1 Units

  • Model

    The Cedar

3 Bedrooms, 2.5 Bathrooms

  • Price

    $1,984 - $5,138

  • SQ. FT.

    1,538

  • Available
    Avail.

    5 Units

  • Model

    The Spruce Town Home

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Located in Ashburn, Virginia, in Loudoun County, Broadlands offers a variety of modern one, two and three-bedroom apartments and townhomes. These spacious pet friendly apartments feature nine-foot ceilings, crown molding and garage options, alongside great outdoor recreational amenities including a bark park, swimming pool, and an outdoor fitness park. Broadlands Apartments is a luxurious address in a signature suburban setting that puts you close to great shopping, dining and entertainment including One Loudoun, The Village at Leesburg, and Dulles Town Center. Tour today and make Broadlands - HOME. From the moment you walk in the door.

Management Company: Van Metre Management Company

Office Hours Closed

  • Sunday: 11:00 AM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Broadlands Apartments is a 806 - 1,538 sqft apartment in Ashburn in zip code 20148. This community has a 1 - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $1,620 - $5,372. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, and Herndon. 20147, 20166, 20165, 20166, and 20165 are nearby zip codes.

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Broadlands Apartments

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  • (Manager photo uploaded on 04/19/2019) Image of Broadlands Apartments in Ashburn, VA
  • (Manager photo uploaded on 04/19/2019) Image of Broadlands Apartments in Ashburn, VA
  • (Manager photo uploaded on 04/19/2019) Image of Broadlands Apartments in Ashburn, VA
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  • (Manager photo uploaded on 04/19/2019) Image of Broadlands Apartments in Ashburn, VA
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Provided by Other Residents

Resident Photos (19)

  • (Resident photo uploaded on 07/21/2014) Image of Broadlands Apartments in Ashburn, VA
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  • (Resident photo uploaded on 02/19/2013) Image of Broadlands Apartments in Ashburn, VA
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  • (Resident photo uploaded on 12/01/2014) Image of Broadlands Apartments in Ashburn, VA
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  • (Resident photo uploaded on 04/02/2015) Image of Broadlands Apartments in Ashburn, VA
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  • (Resident photo uploaded on 03/31/2017) Image of Broadlands Apartments in Ashburn, VA
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