Review History for anonymous

Camden Ashburn Farm


Review Author Icon

anonymous

Resident 2014 - 2016

4/1/2016

The office staff is not realistic nor do they care about your particular circumstances. They took my one bedroom rent from $1300 to $2150 to go on a month to month lease. That clearly shows how little they care and how it's all about the money to this management company. When asked for leniency was ignored and told no. The Assistant Prop manager - ------- - is miserable and not fun to talk to. During huge snow storm she came out of office to yell at residents for not bringing back shovels they provided for us to use. ------- is condescending and will undermine you. She is a beast and a scary one!!! She is extremely manipulative and will play you for a fool. In regards to apartment homes, they are not special and are old. All of the appliances are outdated and the apts don't come with a microwave. The kitchen and bathroom countertops are old and uneven so that water sits on them when running faucets. You are required to take Comcast as your cable provider. They tell you they include basic cable for $52 in your rent however don't be fooled! You will most likely will want HD boxes and DVR or Internet service too and receive and additional $120 bill a month. They also charge for valet trash that only picks up during week. This is crazy being that most people accrue the most trash on weekend. They charge an automatic $35 for valet waste even if you live right by dumpster and aren't a lazy person. They also charge another trash fee on the monthly water bill so when all done with monthly charges you pay over $40+ for trash. Water is not individually metered so every mo the they send you a bill for water that is an assumption of what industry average is - not your own usage :( Landscaping and snow removal are a joke!. This is the last community they ever touch bc so small. There is hardly any green grass and if there is it is for sure covered in dog poop. Fyi, they do allow animals of all sizes on any floor. The carpet is lowgrade and even tho mine was brand new after 1 1/2 years is worn and looks bad. I would not recommend this community to anyone that lives in Loudoun County as you can get a nicer and newer apartment home from several other places close for same price. There is absolutely nothing special about this community! Don't let ------- fool you! They also charge a $175 move out cleaning fee. After reading reviews I'm just waiting for my huge damage bill as it seems that they like to find reasons to charge at move out! To the person that responds to these posts from Camden please don't write me some generic post asking to call you bc we all know that's already happened and you did NOTHING! Thanks y'all!
    Manager

    4/13/2016

    Camden Ashburn Farm
    We strive to provide Living Excellence to all of our residents, and we apologize that we have not lived up to that. We work very hard to accompany the needs, requests and lease extensions to all of our residents here. Our pricing is based on the availability, market value and lease term you choose. We offer a 15 month term which will give you the lowest rate and does increase the cost if you are looking for a shorter term starting at 5 months. We make sure the units are available at time of move in and have 24 hour maintenance service if needed anytime during your stay. This is one of the many features we have as a courtesy along with the Valet Waste (Pick up Sunday-Thursday) and Comcast Technology (220 channels + 75mbps Internet including the equipment). We began the upgraded package on April 1st and apologize for any inconvenience this may have caused. We do offer an optional cleaning fee program to assist you with your move out check list, which covers both the carpet cleaning and apartment cleaning. If you are in need of anything else or have any questions about your final account statement we would be happy to assist you with that. You can reach us at ashburnfarm@camdenliving.com.

    Review 17 out of 46

    Share This Review

    Contact Property

    Camden Ashburn Farm

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review