Review History for Verified Resident 394152

The Point at Ashburn


Updated Review

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Resident 394152

Verified Resident 2019 - 2021

6/13/2021

The staff do a great job here. As of the past year there have been people that have moved in that have caused some problems. The reason I will be leaving is I'm afraid that the bad behavior is going to grow and I don't want to be around. Things like leaving trash everywhere. Not picking up after yourselves not controlling your children just to name a few.
    Manager

    6/15/2021

    The Point at Ashburn
    Thank you for taking the time to share your thoughts. Hearing from our residents is one important way that we are able to improve our practices for all renters. While we're glad that you are pleased with our service, we'd be happy to speak with you about your other feedback in an effort to improve. Please feel free to reach out to leasingashburn@pancomgt.com or 571.223.2002. Thank you. -- The Point at Ashburn Team
    5 Previous Reviews

    Previous Review

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    Resident 324054

    Verified Resident 2019 - 2021

    5/2/2021

    The community is well kept and the office staff and maintenance team are great. I wish I could say the same for the residents. There are many people here who do not respect the rules of the community. Things such as loud noise, not watching their kids and other obnoxious behaviors. I feel bad for the people that work here that have to clean up after these people. I'm sure it isn't easy. The apartments are spacious . In the podium building there is a valet service that picks up your trash 5 days a week. Also a garbage shoot. There are elevators in the podium building and also a garage. Plenty of places to park. The price range is very good for what you get. I just wish some of the people that lived here were more considerate of others. It has gotten pretty bad as of about a year ago . That is my only complaint.
      Manager

      5/4/2021

      The Point at Ashburn
      Thank you for taking the time to share your thoughts. Hearing from our residents is one important way that we are able to improve our practices for all renters. While we're glad that you are having a positive experience here at The Point at Ashburn, we'd be happy to speak with you about your other feedback in an effort to improve. Please feel free to reach out to leasingashburn@pancomgt.com or 571.223.2002. Thank you.

      Previous Review

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      Resident 324054

      Verified Resident 2019 - 2021

      2/28/2021

      This is a very clean community. The staff takes great care to keep it nice and clean and well maintained. The office staff is very accommodating and will assist you with any issues you ma have. Even though we are in a pandemic they try to do thing for the residents such as virtual events and contests. I love that in the podium building there is a garage with elevators. I also appreciate the valet service for trash and recyclables. The community is close to the greenway rat 28 rat 7 etc. Apartments also are spacious with garden tubs. Some units have upgraded appliances and/ or granite countertops as well. Ceiling fans in living room and bedrooms..
        Manager

        3/2/2021

        The Point at Ashburn
        Thank you for this excellent review of The Point at Ashburn! We’re committed to providing our residents with the best experience possible, so we’re happy to hear that you are enjoying our well-appointed living spaces and convenient location. We appreciate your five-star rating and review, and sincerely hope you enjoy your home with us.

        Previous Review

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        Resident 324054

        Verified Resident 2019 - 2020

        10/25/2020

        Wonderful safe place to call home. There are elevators a valet service for trash & recycles, fitness area walking paths around the community and an Amazon hub on site. The management and maintenance team keep everything very neat and clean. Service requests are handled promptly with the best service ever. The apartments are spacious.
          Manager

          10/30/2020

          The Point at Ashburn
          Great! We appreciate it! The Point at Ashburn wants all of our residents to have an excellent experience, so we’re delighted that you are enjoying the spacious living areas and top notch amenities of our community. Thank you for taking the time to share your feedback.

          Previous Review

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          Resident 324054

          Verified Resident 2019 - 2020

          7/12/2020

          Very safe very clean. The management team takes great care of the community. The maintenance staff is stellar. Convenient to major roads as well as shopping restaurants and entertainment. Pool fitness center and clubhouse on site. Podium building has underground covered parking. Great place to live
            Manager

            10/11/2017

            The Point at Ashburn
            Thank you for your kind words. We hope to see you around the community more. Let us know if there is anything we can do to make your experience with us even better here at The Point at Ashburn! Randa Saadawi Property Manager The Point at Ashburn

            Previous Review

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            Resident 324054

            Verified Resident 2010 - 2017

            3/23/2017

            This is a nice clean secure place to live. The garage and elevators are a huge plus. There is a grocery store and some other businesses in walking distance as well. The only downside is since their has been so much construction of homes nearby it is a bit noisy. Also the traffic is pretty bad. Just getting out of the garage this morning was a challenge. This is not the apartments fault but rather an Ashburn issue. Lots of development and no improvements to the roads. If you work in the area this is a great place to live but if you have any type of commute find another place to live!
              Manager

              3/27/2017

              The Point at Ashburn
              Hello, Thank you for such a detailed review and the nice words about the community. Keep a lookout for some of the exciting resident events that will be happening this summer! Sincerely, Brian Armstead, Community Manager The Residences at Moorefield Village

              Review 95 out of 337

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