Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Contact Property
Eagle Harbor Apartments
220 Marsh Landing Drive
Carrollton, VA 23314
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
We're really sorry to hear about this. Our aim is to provide exceptional service from start to finish, but it's clear that we haven't been meeting your expectations for quite some time now. Please allow us to apologize for any discomfort or inconvenience you've experienced and know that we are committed to addressing your concerns in a timely and satisfactory manner. As soon as you can, please email us at [email protected] so we can gather more details and help ensure your situation improves.
We're sorry you're having a negative experience as customer service is important to us. We would like to hear your concerns and assist you. Please contact the management office directly so that we can rectify your issues.We are available Monday-Friday 9:30-5:30, at 757.238.7010 or email us at [email protected]
We're sorry you're having a negative experience as customer service is important to us. We would like to hear your concerns and assist you. Please contact the management office directly so that we can rectify your issues.We are available Monday-Friday 9:30-5:30, at 757.238.7010 or email us at [email protected] .
We enjoy having you here. We have been actively working on making improvements for our residents and are happy to see that they're being noticed. We appreciate you taking the time to give us positive feedback and we look forward to many more good experiences. If you ever need to contact us you can do so directly at 757.238.7010 or [email protected] . Our management office is open Monday-Saturday 9:30-5:30.
Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.238.7010 [email protected]
Thank you for choosing us as your home and for taking the time to share your opinion with our future residents. You may contact our management office directly at 757.238.7010 Monday-Friday 9:30-5:30, or email us at [email protected] if you need anything at all.
Few things make us happier than satisfied residents! We are so pleased that you enjoy calling Eagle Harbor your home! Please let us know if there is anything you need to continue to love your home! 757.238.7010 [email protected]
Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review Eagle Harbor and will do our very best to keep you happy! Should you need anything, please feel free contact us. 757.238.7010 [email protected]
We are so proud of Eagle Harbor and thrilled that you love living here! Thank you for the GREAT review! If you need anything, please feel free to contact us! Our management office is open Monday-Friday 9:30-5:30. Call 757.238.7010 or email [email protected], we're here for you!
Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review Eagle Harbor and will do our very best to keep you happy! Should you need anything, please feel free contact us. 757.238.7010
Thank you for the feedback. We take pet owner responsibilities very serious, and we would like to discuss this with you so we can resolve this issue. Please contact us at 7572387010. Thank you!
We really appreciate you taking the time to leave this positive review! Your time is valuable and you spent some of that time to compliment us - THANK YOU SO MUCH! Let us know what we can do to keep you happy! Our management office is open Monday-Friday 9:30-5:30. 757-238-7010
We encourage all of our residents to communicate with us directly so problems can be solved quickly and efficiently. Our office is open Monday-Friday 9:30-5:30. Our phone number is 757.238.7010. We want to make your home the best it can be.
Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home.
Thank you for choosing us as your home and for taking the time to share your opinion with our future residents. You may contact our management office directly at 757.238.7010 Monday-Saturday 9:30-5:30.
We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. If you need anything, pleasedon't hesitate to contact our management office. 757.238.7010
Please give us the opportunity to address your concerns. We ask that you contact us, as your review is anonymous so we cannot reach out to you. We look forward to hearing from you and working to establish trust in our relationship going forward. Our office is open Monday-Friday from 9:30-5:30, our phone number is 757-238-7010, and you can contact the management team directly at community email [email protected]
We are so proud of Eagle Harbor and thrilled that you love living here! Thank you for the GREAT review! If you need anything, please feel free to contact us! Our management office is open Monday-Friday 9:30-5:30. Call 757.238.7010 or email [email protected], we're here for you!
Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757-238-7010
Few things make us happier than satisfied residents! We are so pleased that you enjoy calling Eagle Harbor your home! Please let us know if there is anything you need to continue to love your home! You can reach us at 757-238-7010. Thank you!
Thank you for the feedback. Our maintenance team strives very hard to make your home a well maintained and comfortable place for you. We would love to discuss any issues you are having so we can get any outstanding issues resolved for you. We can be reached at 757-238-7010. Thank you again, and we look forward to speaking to you.
Thank you for the review! We truly appreciate your comments. Is there a chance your star rating can be adjusted to match the fabulous experience reflected in your comments? If you need us we can be reached at 757-238-7010. Thank you!
Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.238.7010 [email protected]
$1,647
N/A
N/A
1 Bedroom
$1,685
N/A
N/A
2 Bedrooms
$500
N/A
N/A
3 Bedrooms
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Contact Property
Eagle Harbor Apartments
220 Marsh Landing Drive
Carrollton, VA 23314