What are noise levels like at Eagle Harbor Apartments?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Eagle Harbor Apartments?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Eagle Harbor Apartments?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

What is the pet policy at Eagle Harbor Apartments?

Dogs Allowed Comments: Please call for details.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Eagle Harbor Apartments, Carrollton, VA

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (164 Reviews)

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Former Resident • 2012 - 2021

03/04/2021

My experience was horrible I live in a ---- hole with actual ---- it was disgusting and no one did anything about it ( I reported it many times) the staff were horrible and from my time staying there they stole many things. Ps Rachel you’re… See More

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Resident • 2019

12/24/2019

The worst apartment / rental we have ever encountered . My husband And I are currently sitting in our rented garage on Christmas Eve in the freezing cold waiting for someone to assist us with out garage door. It suddenly on decided to absolutely stop working… See More

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Eagle Harbor Apartments Manager

03/11/2020

We're really sorry to hear about this. Our aim is to provide exceptional service from start to finish, but it's clear that we haven't been meeting your expectations for quite some time now. Please allow us to apologize for any discomfort or inconvenience you've experienced and know that we are committed to addressing your concerns in a timely and satisfactory manner. As soon as you can, please email us at [email protected] so we can gather more details and help ensure your situation improves.

wakingdesign • Former Resident • 2018 - 2019

05/14/2019

It is not luxury living. Everything is the cheapest possible stuff. Our dish washer wouldn't ever wash dishes, and maintenance told me dishwashers are not made to wash dishes, just sanitize. We had a problem with constant mold on our windows, and we were told that… See More

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Eagle Harbor Apartments Manager

05/16/2019

We're sorry you're having a negative experience as customer service is important to us. We would like to hear your concerns and assist you. Please contact the management office directly so that we can rectify your issues.We are available Monday-Friday 9:30-5:30, at 757.238.7010 or email us at [email protected]

Verified Resident 624608 • vrp • 2018 - 2019

04/08/2019

Bedrooms are not large in size for furniture..very cramped and no linen closets. Also cable contract has not been updated to offer other options. Apartments are not sound proof... disturbing noises ...been reported since initial move-no improvement. See More

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Eagle Harbor Apartments Manager

04/09/2019

Verified Resident 615721 • vrp • 2015 - 2019

03/14/2019

Things could be maintained better for the price. It is stated that we have security from Guardus but I think since I moved in 4 years ago, I??™ve only seen them once maybe twice. I think the stairwells and common areas need to be checked and… See More

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Eagle Harbor Apartments Manager

03/19/2019

We enjoy having you here. We have been actively working on making improvements for our residents and are happy to see that they're being noticed. We appreciate you taking the time to give us positive feedback and we look forward to many more good experiences. If you ever need to contact us you can do so directly at 757.238.7010 or [email protected] . Our management office is open Monday-Saturday 9:30-5:30.

Verified Resident 615720 • vrp • 2018 - 2019

03/14/2019

The staff is very helpful and friendly as well as maintenance. The apartments are very well kept and modern, and the area they are in is very convenient. Grocery stores, dining are either a walk away or a short drive.

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Eagle Harbor Apartments Manager

03/19/2019

Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.238.7010 [email protected]

Verified Resident 612144 • vrp • 2018 - 2019

03/06/2019

I've had no problems. The rates are extremely steep, but I didn't have any other real options when I moved back out here. Everything is nice and clean. The staff are friendly, the nearby businesses are wonderful, and the apartments are quite cozy. See More

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Eagle Harbor Apartments Manager

03/08/2019

Thank you for choosing us as your home and for taking the time to share your opinion with our future residents. You may contact our management office directly at 757.238.7010 Monday-Friday 9:30-5:30, or email us at [email protected] if you need anything at all.

Verified Resident 612133 • vrp • 2018 - 2019

03/06/2019

My experience since moving in has been nothing but pleasant and I am very pleased with my residency as of now. The neighbors are all very respectful and the staff is incredibly friendly when I take my rent check in every month. Thank you. See More

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Eagle Harbor Apartments Manager

03/08/2019

Few things make us happier than satisfied residents! We are so pleased that you enjoy calling Eagle Harbor your home! Please let us know if there is anything you need to continue to love your home! 757.238.7010 [email protected]

Verified Resident 612132 • vrp • 2018 - 2019

03/06/2019

It's been a great experience. The management is great along with the amenities and landscaping. a beautiful place to call home whether its temporary or you plan to renew your lease more than once. If you have any concerns, you always get a response in a… See More

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Eagle Harbor Apartments Manager

03/08/2019

Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review Eagle Harbor and will do our very best to keep you happy! Should you need anything, please feel free contact us. 757.238.7010 [email protected]

Verified Resident 609397 • vrp • 2017 - 2019

02/27/2019

Very nice quiet place to live. I love here in 2017 with my two children. It is so convenient to the grocery store and restaurants that we often walk on nice days. The property is dog friendly and they provide several areas with bags for convenient… See More

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Eagle Harbor Apartments Manager

03/01/2019

We are so proud of Eagle Harbor and thrilled that you love living here! Thank you for the GREAT review! If you need anything, please feel free to contact us! Our management office is open Monday-Friday 9:30-5:30. Call 757.238.7010 or email [email protected], we're here for you!

Verified Resident 605787 • vrp • 2018 - 2019

02/19/2019

Very friendly staff, they are always helpful. Property is well maintained. I feel safe walking my dog and have met several of our neighbors. Impressed by the regular community activities. We have lived here for almost a year and have had no complaints. Any concerns are… See More

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Eagle Harbor Apartments Manager

02/20/2019

Verified Resident 605069 • vrp • 2014 - 2019

02/17/2019

Please address the above issues on survey. Dog poop near entrances and sidewalks. Grass balled out around entrances. Dogs not on leashes and in the pool area. Dog owners not picking up poop. Breezeways dirty and bad stains from tenants putting out garbage 2 days early… See More

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Eagle Harbor Apartments Manager

02/19/2019

Thank you for the feedback. We take pet owner responsibilities very serious, and we would like to discuss this with you so we can resolve this issue. Please contact us at 7572387010. Thank you!

Verified Resident 596171 • vrp • 2018 - 2019

01/23/2019

Very Clean Grounds And Well Maintained Landscaping, Great 24hr Fitness Center And Movie Room. No Issues That Hasn't Been Addressed And Offered A Solution By Management Overall, A Great Living Experience So Far.

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Eagle Harbor Apartments Manager

01/24/2019

We really appreciate you taking the time to leave this positive review! Your time is valuable and you spent some of that time to compliment us - THANK YOU SO MUCH! Let us know what we can do to keep you happy! Our management office is open Monday-Friday 9:30-5:30. 757-238-7010

Verified Resident 594872 • vrp • 2015 - 2019

01/20/2019

Management does not care about you and the upkeep of your apartment is not the best at all. We've been living in this apartment for three or four years we would like it paint it but of course you would told her that will never happen… See More

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Eagle Harbor Apartments Manager

01/21/2019

We encourage all of our residents to communicate with us directly so problems can be solved quickly and efficiently. Our office is open Monday-Friday 9:30-5:30. Our phone number is 757.238.7010. We want to make your home the best it can be.

Verified Resident 594855 • vrp • 2018 - 2019

01/20/2019

The proterty and staff here are amazing! They allowed us to move in on a Saturday since The was the only day we were available and most apartments won??™t allow that! The staff are constantly checking in on there residents making sure we don??™t have and… See More

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Eagle Harbor Apartments Manager

01/21/2019

Verified Resident 593409 • vrp • 2018 - 2019

01/16/2019

The staff is very friendly and accomodating. There have been some instances where there has been noise pollution from guests of neighbors hanging around outside until 2 in the morning???but on the usual it is extremely quiet. The apartment is spacious for the price and the… See More

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Eagle Harbor Apartments Manager

01/18/2019

Verified Resident 584206 • vrp • 2017 - 2018

12/17/2018

I have enjoyed living at the property since moving in spring 2017. I very much enjoy the monthly socials, the convenience of grocery stores and restaurants in the town. I would definitely recommend the apartment to others.

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Eagle Harbor Apartments Manager

12/18/2018

We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. If you need anything, pleasedon't hesitate to contact our management office. 757.238.7010

Verified Resident 582672 • vrp • 2018

12/12/2018

High quality community and staff (aside from one staff member) low quality material in apartments. i can hear my neighbor stomping around above me, and I'm scared to open a cabnit because I'm afraid a piece of it will fall off.

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Eagle Harbor Apartments Manager

12/13/2018

Please give us the opportunity to address your concerns. We ask that you contact us, as your review is anonymous so we cannot reach out to you. We look forward to hearing from you and working to establish trust in our relationship going forward. Our office is open Monday-Friday from 9:30-5:30, our phone number is 757-238-7010, and you can contact the management team directly at community email [email protected]

Verified Resident 573547 • vrp • 2018

11/20/2018

Great apartment space and utilities. Pool is beautiful and there is a small gym and movie room. The staff is very friendly and helpful. The grounds are very clean and safe. Great apartment for animal lovers. Extremely close to gas stations, grocery store, and restaurants. See More

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Eagle Harbor Apartments Manager

11/26/2018

Verified Resident 572666 • vrp • 2018

11/18/2018

Great place to live, great ammenadies, knowdlegable staff, staff is very engaging and helpful, quiet community and comfortable living space./////////////////////////////////////////////////////

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Verified Resident 572005 • vrp • 2018

11/16/2018

We have had a great experience with Eagle Harbor Apartments. The community is clean and quiet, and we love living in the Carrollton area. The staff (esp. Susan) are wonderful, and they work hard to make sure we have our needs met. We really enjoyed using… See More

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Eagle Harbor Apartments Manager

11/20/2018

Verified Resident 571058 • vrp • 2017 - 2018

11/14/2018

I love it, everyone is very nice and even the neighbors are friendly. Each month they have activities at the clubhouse. Walking distance everywhere. The neighborhood is kept up. And they are dog friendly but the dog park could be bigger

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Eagle Harbor Apartments Manager

11/16/2018

Verified Resident 571033 • vrp • 2012 - 2018

11/14/2018

Maintenance staff is a regular issue that requires multiple trips to fix issues and in some cases never fix the issue. This complex is gradually getting run down due to poor upkeep and lack of attention by maintenance staff. See More

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Eagle Harbor Apartments Manager

11/16/2018

Thank you for the feedback. Our maintenance team strives very hard to make your home a well maintained and comfortable place for you. We would love to discuss any issues you are having so we can get any outstanding issues resolved for you. We can be reached at 757-238-7010. Thank you again, and we look forward to speaking to you.

Verified Resident 571022 • vrp • 2016 - 2018

11/14/2018

We absolutely love the eagle harbor apartments, the community is very safe and the office always has activities for adults and kids all year around. The property is well taken care of. The ladies in the office are sweet hearts.

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Eagle Harbor Apartments Manager

11/16/2018

Thank you for the review! We truly appreciate your comments. Is there a chance your star rating can be adjusted to match the fabulous experience reflected in your comments? If you need us we can be reached at 757-238-7010. Thank you!

Verified Resident 559053 • vrp • 2018

10/18/2018

Best apartment complex in hampton roadys and surrounding cities. Everything js great from the tenants to the maintenance to the people who work there. Nothing is perfect of course, but the people here are very helpful at making u feel at home and solving any concerns… See More

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Eagle Harbor Apartments Manager

10/20/2018

•

Updated Review

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Eagle Harbor Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsD-

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Ratings & Reviews (164 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

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Neighborhood

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Eagle Harbor Apartments Manager

Noise

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Eagle Harbor Apartments Manager

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Eagle Harbor Apartments Manager

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Eagle Harbor Apartments Manager

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Eagle Harbor Apartments Manager

Noise

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Eagle Harbor Apartments Manager

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Eagle Harbor Apartments Manager

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Eagle Harbor Apartments Manager

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Community epIQ Grade

Renter Ratings

Review Count

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