Horizons at Indian River Apartment Homes
#4,687 #15 #307

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Horizons at Indian River Apartment Homes

2815 E. Indian River Rd, Chesapeake, VA 23325
(145 Reviews)
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"It is a well maintanded property. I liked so much I come to work here yyyyyyyyyyyyyyyyyyyy" ...
$1,149 - $1,340/mo

Horizons at Indian River Apartment Homes Reviews

(128)

3.4 rating

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145 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1256000

Verified Resident 2010 - 2024

6/10/2024

Sometimes good There no where for old children to play or hang out. Sometimes parking is a problem people where they should not. Don't understand how water bill is being share by people in apartment and apartment mangermen.

    Manager

    6/16/2024

    Horizons at Indian River Apartment Homes
    We express our gratitude for the time you have spent at Horizons at Indian River and for sharing your thoughts. Your feedback is of immense value as it guides us in the journey to enhance the experience of our residents. We are fully devoted to addressing your concerns and implementing necessary improvements. Do not hesitate to contact us at (757) 543-0950 for further discussions. - Community Manager
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    Resident 1253035

    Verified Resident 2022 - 2024

    5/24/2024

    Very loud and rugged . My car was stolen outside of the apartment in the middle of the night. Bugs are so bad here. Big water bugs , cockroaches , you name it . The quality of the apartments are low. Something is always broken in the unit. Closet doors are a safety hazard because they keep falling and are never properly installed , no matter how many times maintenance comes. That is a safety hazard I have small children. Security is useless and never out here. All sister property's have active security circling at night this one does not.

      Manager

      5/31/2024

      Horizons at Indian River Apartment Homes
      We are grateful for your residence at Horizons at Indian River. Your feedback matters, and we are dedicated to making improvements based on your comments. We apologize for any shortcomings you encountered and will work hard to address them. Feel free to contact us at (757) 543-0950 so we can review any open repair requests and make things right. Thank you for taking a moment to tell us about your experience. - Community Manager

      Updated Review

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      Resident 1116007

      Verified Resident 2022 - 2024

      5/14/2024

      Very old community. The apartments are not that great in the hot water. Never works and sometimes the water gets shut off completely. Very inconvenient. There are lots of water bugs that I find regularly around my apartment

        Manager

        5/20/2024

        Horizons at Indian River Apartment Homes
        We appreciate your forthright feedback about Horizons at Indian River Apartment Homes. We are sorry to see your concerns regarding hot water and water bugs. Your satisfaction is important to us, and we would like to address these issues to improve your experience. Please contact our office so we can discuss this further, schedule an extermination, and work towards a better stay. We look forward to hearing from you and helping you fully enjoy our community. - Community Manager (757) 543-0950

        Updated Review

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        Resident 1138390

        Verified Resident 2018 - 2024

        5/12/2024

        They need better parking for residents and their guest. They also need a play area for the children they are playing in front of the resident apartment. They need to clean up after their dogs. . They need a play area for the kids.

          Manager

          5/18/2024

          Horizons at Indian River Apartment Homes
          Thank you for sharing your feedback about Horizons at Indian River. We appreciate your input regarding parking, play areas for children, and pet cleanliness. Your observations are valuable to us as we strive to improve the living experience for all our residents. If you would like to discuss specific concerns or further suggestions, please feel free to contact our office directly at (757) 543-0950. We are here to assist and address any ongoing matters. Thank you for being a valued member of our community. - Community Manager
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          Resident 1250596

          Verified Resident 2021 - 2024

          5/12/2024

          The community is very nice. Haven't had any complaints from my neighbors. We get along very well. Maintenance is always polite and on time with orders. The front office is great and will help comply with any questions you have. I have not complaints and will be residing here.

            Manager

            5/17/2024

            Horizons at Indian River Apartment Homes
            We appreciate your Horizons at Indian River residence as well as your positive feedback. We are especially glad to know you have been pleased with our dynamite maintenance team and helpful office staff! Your total satisfaction is our goal, so feel free to call us whenever we can assist during your stay. - Community Manager (757) 543-0950
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            Resident 1247527

            Verified Resident 2022 - 2024

            4/28/2024

            It's quiet for the most part, which I enjoy. People are polite and aren't overly concerned with the actions those around them. At least in my area. Other than the parking and the children stealing from my doorstep, I have no complaints. There are too many visitors in the parking lots and not enough places to park given the number of people living here. It also floods way too easy. Overall not a horrible place.

              Manager

              5/1/2024

              Horizons at Indian River Apartment Homes
              Thank you for making Horizons at Indian River your home and sharing important feedback. My team and I are glad that you enjoy the overall quiet atmosphere of our community; however, we are sorry for the issues you have encountered. We strive to improve your experience and encourage you to call us at (757) 543-0950 to discuss your concerns. We look forward to hearing from you and working towards your total satisfaction. - Community Manager
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              Resident 1242000

              Verified Resident 2023 - 2024

              4/7/2024

              Peaceful, for children, difficult parking. Other than that not much to say I only come out to work and I stay indoors must of the time. In the hopes of having 200 characters to be able to submit. I wrote this extra words.

                Manager

                4/13/2024

                Horizons at Indian River Apartment Homes
                Thank you for residing at Horizons at Indian River and sharing your feedback. We are committed to providing a comfortable living environment for you, so please reach out to our office at (757) 543-0950 any time we can lend a hand during your stay. We will continue working to achieve your total satisfaction. - Community Manager

                Updated Review

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                Resident 1121949

                Verified Resident 2012 - 2024

                3/21/2024

                Since living here at 3142 101 Petre Road, I can truly say that I only had a problem one time with a noisy neighbor living on top of me, problem was taken care of. I enjoy living here and truly appreciate the office staff, they are very professional and knowledgeable of their job. There was never a time that I called or went to the office for help with a problem and was helped right away. When my husband got sick and pasted away in 2022 and I went to the office to report it, they were there for me, made me feel really good by just listing to me as I broke down and letting me know that if I needed any help or someone to talk to that I could come to the office. Its always good to know that they cared and for that reason I give them a big 10.

                  Manager

                  3/25/2024

                  Horizons at Indian River Apartment Homes
                  Thank you for your loyal, long-term tenure at Horizons at Indian River. We are elated that you continue to enjoy your home and can tell that our staff genuinely care about our residents! It is heartening to see how much our support meant to you as you experienced a deep loss. We appreciate your thoughtful feedback. Please do not hesitate to call us whenever we can listen or assist. - Community Manager (757) 543-0950

                  Updated Review

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                  Resident 1122792

                  Verified Resident 2022 - 2024

                  3/15/2024

                  Really appreciate Anna in the office, she's understanding and if something needs to be done, she make sure of it, the grounds keeper, I see them faithfully every morning. The maintenance does a good job, doing their job.

                    Manager

                    3/18/2024

                    Horizons at Indian River Apartment Homes
                    Thank you for telling us about your exemplary experience at Horizons at Indian River! Your satisfaction is paramount. We appreciate your residence and are glad to see we are serving you well! - Community Manager (757) 543-0950

                    Updated Review

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                    Resident 1004905

                    Verified Resident 2004 - 2024

                    3/12/2024

                    overall the apartment is good need larger kitchen and the floors need repair when someone stay over you the staff is good people are friendly overall i'm like it they could update these apartments it's clean

                      Manager

                      3/18/2024

                      Horizons at Indian River Apartment Homes
                      Thank you for choosing Horizons at Indian River and sharing feedback about your experience at our apartment community. We are pleased to hear that you find the overall experience positive and that you appreciate our staff and friendly atmosphere. Your comments about the kitchen size, floor repairs, and potential updates are duly noted, and we will consider them as we evaluate our property's future improvements. We are committed to providing a comfortable living environment for all residents, and your input helps us in that endeavor. If you have any further concerns or suggestions, please feel free to reach out. We value your residence and aim to ensure your continued satisfaction. - Community Manager (757) 543-0950
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                      Resident 1233464

                      Verified Resident 2022 - 2024

                      3/9/2024

                      It is a well maintanded property. I liked so much I come to work here yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

                        Manager

                        3/12/2024

                        Horizons at Indian River Apartment Homes
                        Thank you for your 5-star rating! We appreciate your support and are delighted to know that you had a great experience with us.
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                        Resident 1231685

                        Verified Resident 2023 - 2024

                        3/4/2024

                        Great community could use cameras due to some of the noise disturbances and the removal of my license place. Overall great community and it's very quiet and I have had a great experience while living here.

                          Manager

                          3/7/2024

                          Horizons at Indian River Apartment Homes
                          Thank you for your residence at Horizons at Indian River. We appreciate your positive and constructive feedback. We are glad that you are enjoying a pleasant stay overall but understand you have concerns. Thank you for bringing them to our attention. We will keep your suggestion in mind when reviewing potential community enhancements. Please call our office whenever we can assist. Our team will always be happy to help make your home completely comfortable! - Community Manager (757) 543-0950
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                          Resident 1229390

                          Verified Resident 2023 - 2024

                          2/25/2024

                          I love it!!! I haven't had any issues what so ever and the staff are amazing and efficient. I can see myself renewing my lease for a couple more years . The neighborhood is quiet I don't have any issues at all

                            Manager

                            3/2/2024

                            Horizons at Indian River Apartment Homes
                            We're thrilled to hear that you love it here! Thanks for the glowing feedback. We're glad you've had such a positive experience with our staff and that you're enjoying the neighborhood. We'd be delighted to have you renew your lease for another couple of years! If you ever need anything, just let us know. ~ Community Manager, 757.543.0950
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                            Resident 1223444

                            Verified Resident 1999 - 2024

                            2/5/2024

                            The rent continues to go up, but apartments aren't being upgraded. Our carpet was not replaced for over 20 yrs. When it did get replaced it was because the AC leaked so bad the whole floor had to be replaced.

                              Manager

                              2/8/2024

                              Horizons at Indian River Apartment Homes
                              We appreciate your vital feedback. We apologize for any inconvenience caused by the condition of your carpet. Your insights are important, and we are continuously evaluating ways to improve our property. Thank you for your long-term residence at Horizons at Indian River and sharing your experience with us. If you have further concerns or suggestions, please feel free to reach out directly. We look forward to making your home more comfortable. – Community Manager (757) 543-0950

                              Updated Review

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                              Resident 1108750

                              Verified Resident 2006 - 2024

                              2/4/2024

                              Community is nice so is the staff,I just don't like when you are a senior and rent goes up every year and you have to choose to pay rent,buy groceries or get your medicine.I wish they do away with pets.

                                Manager

                                2/8/2024

                                Horizons at Indian River Apartment Homes
                                Thank you for sharing your thoughts. We are glad our community and staff are both meeting expectations! We understand the importance of monitoring expenses and make every effort to maintain reasonable rates that are aligned with the regional market. Please reach out if you have questions about our pet policy or any additional concerns or suggestions. We strive to ensure your comfort in our community and are happy to help! – Community Manager (757) 543-0950
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                                Resident 1217071

                                Verified Resident 2023 - 2024

                                1/14/2024

                                I love the ladies that work in the leasing office. They are always very helpful and willing to answer any questions that I may have. The neighborhood is nice and quiet. I think the only problem I have is the dog poop. I just wished that the people that have dogs would clean up more behind their pets.

                                  Manager

                                  1/19/2024

                                  Horizons at Indian River Apartment Homes
                                  Thank you for letting us know what you most like about living at Horizons at Indian River as well as what you would like to see improved. We have noted your pet waste concern and will continue to assess ways to improve the community environment. It is gratifying to our hardworking team to know you are happy with our apartment complex overall. We appreciate you and are glad you are part of our community! Connect with us at (757) 543-0950 whenever we can enhance your experience. – Community Manager
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                                  Resident 1210881

                                  Verified Resident 2022 - 2023

                                  12/22/2023

                                  It's been great the neighbors are nice they speak every time they see you, fairly friendly. No bad activity goes on. Everyone looks out for one another. The front office is also prompt if any incidents do occur.

                                    Manager

                                    1/2/2024

                                    Horizons at Indian River Apartment Homes
                                    Thank you for making Horizons at Indian River your home and letting us know about your pleasant stay. Your comfort at home is important to us. It is fantastic to see you enjoy the atmosphere of our community and are satisfied with our prompt service! – Community Manager (757) 543-0950

                                    Updated Review

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                                    Resident 1091579

                                    Verified Resident 2019 - 2023

                                    12/12/2023

                                    For the mosr paet i have had a good experience living in the community. I have had some couretous neighbors. The ground staff is consistent with keeping the community clean.The office works to keep the community informed.

                                      Manager

                                      12/17/2023

                                      Horizons at Indian River Apartment Homes
                                      Thank you for residing at Horizons at Indian River and posting terrific feedback! We are delighted that living here has a been a positive experience for you. Your total satisfaction is our goal! We are always eager to improve, so please call the office at (757) 543-0950 whenever you have suggestions for our team. Thanks again! – Community Manager
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                                      Resident 1195639

                                      Verified Resident 2019 - 2023

                                      11/3/2023

                                      Very Nice and Quiet, Clean apartments and Great Maintenance Crew!!!???? I also helped 2 family members move in here as well...???????? Safe Place to live, No hanging out or violence on the premises, No stealing of any form!!????Just a Great Place. Thank You Horizon!!

                                        Manager

                                        11/7/2023

                                        Horizons at Indian River Apartment Homes
                                        We appreciate your positive feedback! We're delighted to hear that you find our apartments clean and well-maintained. It's great to have your family members as part of our community too. Thank you for your kind words, and we're glad you're enjoying your time at Horizon!
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                                        gfgsgh443@gmail.com

                                        Resident 2022 - 2023

                                        10/23/2023

                                        Love the staff in the rent office, Anna and Jennifer. They are very professional, polite, and positive They are there for me whenever I need them. They always greet me with a smile, and friendly conversation.

                                          Manager

                                          10/25/2023

                                          Horizons at Indian River Apartment Homes
                                          Thank you for choosing Horizons at Indian River. We appreciate your wonderful review and are thrilled you are happy with our leasing team! - Community Manager (757) 543-0950

                                          Updated Review

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                                          erican1272@gmail.com

                                          Resident 2019 - 2023

                                          10/19/2023

                                          Great Staff

                                          I truly enjoy Anna and Jennifer in the office. They are Always pleasant wherever I go in there. As well as friendly and treat me like we have been friends for a long time. Whenever I have a problem they work to get it resolved.

                                            Manager

                                            10/21/2023

                                            Horizons at Indian River Apartment Homes
                                            Erican1272, thank you for your residence at Horizons at Indian River along with this splendid review. We love when residents stop by to see us in the office and are pleased to know you are happy with our team! - Community Manager (757) 543-0950
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                                            Resident 1190049

                                            Verified Resident 2015 - 2023

                                            10/17/2023

                                            Great, maintenance is expedient, front office is helpful. JUST NEED ASSIGNED PARKING SPACE. Parking is awful when coming home after 8pm and the wrong mail is left on top of the box and the wind blows it all over the ground.

                                              Manager

                                              10/19/2023

                                              Horizons at Indian River Apartment Homes
                                              Thank you for your residence at Horizons at Indian River. We appreciate your helpful insights and positive remarks for our team. My staff and I are committed to enhancing your experience. Contact us at (757) 543-0950 to chat further about how we can improve your stay. - Jennifer / Community Manager
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                                              Resident 1190043

                                              Verified Resident 2015 - 2023

                                              10/17/2023

                                              These past 8 years have been a blessing. We do enjoy living here. The maintenance staff and the office staff are doing a great job! My children like attending school around this neighborhood. Thank you for all you do!

                                                Manager

                                                10/19/2023

                                                Horizons at Indian River Apartment Homes
                                                Thank you for the loyalty of your long-term residence at Horizons at Indian River. We appreciate your inspiring feedback! It is extremely rewarding to know how happy you are with our service. - Jennifer / Community Manager (757) 543-0950
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                                                Resident 1188703

                                                Verified Resident 2023

                                                10/10/2023

                                                Everything is fine. There was some work being done that had the water off a few times but other than that it's been pretty good. The only problem I do have is with the dog owners who dnt pick up their dogs poop.

                                                  Manager

                                                  10/14/2023

                                                  Horizons at Indian River Apartment Homes
                                                  Thank you for being a valued resident at Horizons at Indian River. We appreciate your feedback and as well as your patience during the plumbing project. It is great to see you are enjoying your time in our community! We will strive to do better at emphasizing the pet waste removal responsibility. Reach out to our office at (757) 543-0950 any time we can help make your stay top-notch. Our team will always be happy to assist! - Jennifer / Community Manager
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                                                  Resident 1187568

                                                  Verified Resident 2022 - 2023

                                                  10/6/2023

                                                  It's nice quiet neighborhood. Only thing I don't like is the parking is not good. Sometimes you may have to park far from your building because your lot may be full. May have to park on the street as well.

                                                    Manager

                                                    10/10/2023

                                                    Horizons at Indian River Apartment Homes
                                                    Thank you for being a valued member of the Horizons at Indian River community and sharing your important feedback. It is fantastic that you enjoy the atmosphere here, but disappointing that you have found one drawback. Do not hesitate to contact our office at (757) 543-0950 or the corporate customer service line at (757) 955-8143 to discuss your parking concern. Your satisfaction is our goal! We are always happy to listen and do what we can to assist. – Jennifer / Community Manager

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    The Albemarle

                                                    2 Beds, 1 Bath | 740 sq. ft.

                                                    $1,149 - $1,209

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    The Drummond

                                                    3 Beds, 1 Bath | 920 sq. ft.

                                                    $1,310 - $1,340

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    B

                                                    Review Ratings

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.4

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    3.9

                                                    Maintenance

                                                    3.5

                                                    Neighborhood

                                                    3.9

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    38

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.55 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $25. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: Horizons at Indian River Apartment Homes welcomes up to 2 pets per household with no weight limit. Breed restrictions and fees apply, please contact the rental office for details.
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                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $25. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: Horizons at Indian River Apartment Homes welcomes up to 2 pets per household with no weight limit. Breed restrictions and fees apply, please contact the rental office for details.
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                                                    Other
                                                    • Community Center
                                                    • Pool
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                                                    Leasing

                                                    Did you know Horizons at Indian River Apartment Homes now feature brand new kitchens and bathrooms? Our spacious floor plans, while still affordable, now feature modern black appliances, dark wood cabinets, tile backsplash, and more! The perks don't stop there! When you aren't relaxing in your new home, enjoy lounging on the sundeck next to our private swimming pool or having fun by the playground. We know you will loving living at Horizons. Call us today to schedule a personal tour!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 02:00 PM
                                                    This community is managed by

                                                    SL Nusbaum

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 145 number of votes by renters, Horizons at Indian River Apartment Homes is currently rated 3.4 out of 5 stars.
                                                    Horizons at Indian River Apartment Homes is rated 3.4/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Horizons at Indian River Apartment Homes is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Horizons at Indian River Apartment Homes is rated 3.6/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Horizons at Indian River Apartment Homes is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Horizons at Indian River Apartment Homes is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Horizons at Indian River Apartment Homes is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.55 days to their community reviews in the past year.
                                                    SL Nusbaum
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Comments: Horizons at Indian River Apartment Homes welcomes up to 2 pets per household with no weight limit. Breed restrictions and fees apply, please contact the rental office for details.
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Comments: Horizons at Indian River Apartment Homes welcomes up to 2 pets per household with no weight limit. Breed restrictions and fees apply, please contact the rental office for details.
                                                    2 Beds, 1 Bath
                                                    3 Beds, 1 Bath

                                                    Contact Property

                                                    Horizons at Indian River Apartment Homes

                                                    June 2024

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                                                    Horizons at Indian River Apartment Homes is a 740 - 920 sq. ft. apartment in Chesapeake in zip code 23325. This community has a 2 - 3 Beds, 1 Bath, and is for rent for $1,149 - $1,340. Nearby cities include Portsmouth, Norfolk, Virginia Beach, Suffolk, and Hampton.

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