Arbor Lake Apartments
Resident · 2011 - 2015
I lived in Arbor Lake for 4 years and I would say this apartment has the potential if it were better management. When I first moved to Arbor Lake the management company was S.L Nusbaum Realty. After Franklin Johnson Group took over it was a big difference. I beg that you get everything in writing. I had several issues with my toilet running all night, ceiling leaks and air conditioner always going out. Maintenance would come out multiple times to fix the same issues. The last several months at my apartment were a nightmare. People would hang out late at night in front of the apartment smoking, and playing loud music. I mentioned it several times to management and nothing was ever done. The last two months there I noticed bed bugs coming out of my daughter's bedroom vent. I was very upset. When I contacted the pest control people to see what time they were coming out to spray, they informed me they were spraying several other units in the apartment complex for the same issue. Management never contacted anyone to even mention there was a problem with bedbugs. I moved out in October, they sent me a bill; nothing detailed what so ever or what I'm even charged for. The collection agency is very rude and will charge you all kinds of charges within the first month you receive the bill. I would not recommend or advise you to move here.