Review History for Verified Resident 596537

Ashton Creek


Updated Review

Review Author Icon

Resident 596537

Verified Resident 2019 - 2022

9/7/2022

You really don't want me to share. I stay here because it's all I can afford. It has gone down alot. The playground gets no attention. Environment for kids to play??? Trash dumpster always full, unsightly and smells HORRIBLE. The weed smell has been overwhelming way before legalized. Fights between children outside. Busses overcrowded. Schools HORRENDOUS. CARVER IS THE WORST!! Bird not much better. And the pool after 5 when office closes, is out if control. Residents that may or may not live there! Alcohol, weed, babies in dirty diapers in pool, yelling, cursing, trash....And many times closed because pool too dirty!!
    Manager

    9/9/2022

    Ashton Creek
    Hello, We appreciate your feedback and are sorry to hear that you're unhappy with your experience at Ashton Creek. Please give us a call at 804-621-0383 to discuss your concerns further. Ashton Creek Management
    4 Previous Reviews

    Previous Review

    Review Author Icon

    Resident 596537

    Verified Resident 2018 - 2021

    1/5/2022

    Car break ins. Packages stolen in front of doors in middle day. Maintenance staff constant turn over and your soppsed to trust your keys to your home to who ever. The office will do NOTHING about bullying, harassing or threats made by other tenants. They will not get involved. Many of the middle schoolers are rude, crude, trouble makers that destroy community property. There were broken bed rails all over the playground and fence rails thrown across yards. The dog area with waste bags overflowing are a regular, disgusting sight. The office staff brushes issues under the rug. They lie to you to get you off their backs. Dogs run free in the playground area. Jump on children. Leave waste where the kids are soposed to play. Loud music and obnoxious loud trucks are an issue here. You will never see the "community officer" they do not drive around the complex, the playground, the forgotten back end of the complex. It's been so stressful not feeling heard. Not feeling validated. And at times, not feeling safe where I live. The apartments are EXTREMELY overpriced for very old structure, carpets, counters, walls that have painted over & over too many then the flakes are falling everywhere. Especially getting stuck to your fake wood floor. The pool was closed often summer 2021. Not bc of covid but bc there was no one to clean it. The pool bathroom would be locked at times so as you saw children (& adults) go to the restroom at the pool, door locked, then return back to pool, you knew what most likely was happening.
      Manager

      1/11/2022

      Ashton Creek
      Hello, We truly appreciate the detailed feedback and regret to learn that your time at our community has been anything less than stellar. We are disappointed to hear about the issues you've experienced during your residency. Please know that we have passed this along to our team to review and improve. If you are willing, we would like to hear more detail about the situations mentioned to best resolve your issues. Please give our leasing office a call to discuss this further. Ashton Creek Management

      Previous Review

      Review Author Icon

      Resident 596537

      Verified Resident 2019 - 2021

      4/24/2021

      For the rent, location, pool and excellent management staff...Ashton Creek is a good choice! Not many issues. Most neighbors keep to themselves, if not friendly. Never any security issues. Most always feel safe for most part.
        Manager

        4/27/2021

        Ashton Creek
        Hi there, Thanks for taking the time to leave the review! We're happy to hear that you are, overall, enjoying your home at Ashton Creek. If there is anything we can do to improve your experience at our community, please don't hesitate to reach out to us. Ashton Creek Management

        Previous Review

        Review Author Icon

        Resident 596537

        Verified Resident 2018 - 2020

        11/7/2020

        Although the looks of it may make you leary and the fact that it connects to Hyde Park..I have never had a security issue at Ashton Creek. No random people roaming. No domestic issues I've seen. Pretty much it's the unruly children who curse on the playground, physically fight, liter and cause problems in the summer. Also, wish the pot smokers could keep it in their cars!!!
          Manager

          11/9/2020

          Ashton Creek
          Hello, Thanks for the review. We're sorry to hear that your experience at Ashton Creek has not been 100% positive. We will take this feedback as an opportunity to improve our community for you and for all of our residents. If there is anything else we can assist you with, please don't hesitate to reach out to the leasing office. Ashton Creek Management

          Previous Review

          Review Author Icon

          Resident 596537

          Verified Resident 2018 - 2019

          9/26/2019

          If the above things were fixed it would help so much. It's too dark around here. Rotted wood rails. Mailbox area a wreck. Dumpster by playground and lots of trash behind shed, like cabinets, sinks, grills....??? Playground is sad. The gate was kind of a waste. The kids need more swings. ***Perhaps a five and under playground**** then one for 6 to TWELVE, NO OLDER!!
            Manager

            1/17/2020

            Ashton Creek
            Hello there, Thank you for sharing your experience at Ashton Creek with us. We truly appreciate your thoughtful feedback. We will relay this to the on-site team in order to improve our community for you and for all of our residents. Ashton Creek Management

            Review 23 out of 199

            Share This Review

            Contact Property

            Ashton Creek

            March 2024

            Sun
            Mon
            Tue
            Wed
            Thu
            Fri
            Sat
            1
            2
            3
            4
            5
            6
            7
            8
            9
            10
            11
            12
            13
            14
            15
            16
            17
            18
            19
            20
            21
            22
            23
            24
            25
            26
            27
            28
            29
            30
            Beds

            0

            Baths

            0

            Share This Review