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Grand Oaks Apartment Homes

 
 
 
 
 
 

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Resident · 2007 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/27/2010
We had issue over issue with these apartments and their HORRIBLE management. When we began the process of moving out, they told us one thing and did another. We tried calling them, and they will not return a phone call (saying they are just too busy to get back to us, but even a week, later still no call). We would physically go in and wait wait wait and they said, "our manager is too busy to see you today." They would not set up an appointment to talk, just brushed us aside. Our assumption is that they don't care since we were trying to move out and we wouldn't be paying them anymore. We were very good renters who never missed a payment or caused trouble. We were treated horribly and we still haven't gotten back our deposit when they said we'd have it a LONG time ago. They are cute apartments, although some have issues with water coming in and water damage. We are so disappointed with the way we were treated. I could go on and on, but I don't want to nit pick everything it would take forever.
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