River Forest Apartments
#2,298 #1 #180

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River Forest Apartments

5701 Quiet Pine Circle, Chester, VA 23831
(1018 Reviews & Surveys)
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"Absolutely enjoyed Hannah? loved the apartment I toured? loved the overall atmosphere the " ...
$1,291 - $1,783/mo

Move-In Specials (2)

Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!

Move in by 7/15/24 and get $1,000.00 off of your rent. Call for details.

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Reviews

(173)

4.1 rating

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223 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1221097

Verified Resident 2024

7/11/2024

Nice place, but needs to pay more attention to the details, especially when turning over apartments. Overall quiet and calm. Please fix the dumpster area so it isn't overflowing as often. More attention to the breezeway and keeping them clean. Inside is actually pretty nice, with just minor issues.

    Review Author Icon

    Resident 1259533

    Verified ProspectVisited 2024

    7/2/2024

    Absolutely enjoyed Hannah? loved the apartment I toured? loved the overall atmosphere the community is nice and quiet the overall upkeep is amazing.. I will definitely recommend to others.. i feel safe

      Manager

      7/6/2024

      River Forest Apartments
      Thank you for your feedback, we love Hannah as well and thank you for choosing River Forest as your new home.
      Review Author Icon

      Resident 1259531

      Verified Resident 2024

      7/2/2024

      So far I'm having an awesome experience! My apartment is more than expected and I that I have an opportunity to call this place my home. Hannah was the best leasing agent ever, she answered my billions of questions.

        Manager

        7/6/2024

        River Forest Apartments
        Thank you for the feedback on Hannah, we think she is pretty amazing ourselves. And thank you for choosing River Forest as your home.

        Updated Review

        Review Author Icon

        Resident 1057076

        Verified Resident 2016 - 2024

        6/16/2024

        This is a nice place to live. Quiet. Clean. Cozy atmosphere. Pet friendly. Knowledgeable staff that helps with whatever you need. Park like location with planty to do all year round. Pool. Gym. Club house. Nice outdoor sitting area with a roof, grills, couches, tables, gaming area.

          Manager

          6/20/2024

          River Forest Apartments
          Thank you for the glowing review of our community. We pride ourselves on the quality of our customer service, amenities, and apartment homes, so it feels good to know that we are succeeding. We hope you continue to take advantage of our amenities.
          Review Author Icon

          Resident 1253712

          Verified Resident 2024

          5/29/2024

          Recently moved in and loving so much so far! The neighborhood is quiet and the apartment is well insulated so I have heard little to nothing from my upstairs neighbors. I am very please with my decision to move.

            Manager

            5/31/2024

            River Forest Apartments
            We are so glad you feel confident in choosing us as your home and are thrilled you love it so far! If there is anything we can do for you to make things even better, please come by the office or email us at riverforest-cm@pegasusresidential.com to let us know.
            Review Author Icon

            Resident 1251226

            Verified Resident 2024

            5/14/2024

            Upon move in?..it took almost 3 months to get everything fixed on my walk thru list?.I management should walk property to ensure up keep and consistency of things looking nice. With the going rate property should be better?.Love my apartment just wish breezeway was cleaner looking.

              Manager

              5/20/2024

              River Forest Apartments
              Your feedback is important to us as it guides us on how to improve our community. We regret to learn of any delays in addressing your walk-through list and any pending concerns regarding upkeep. If you would like to further discuss your comments, please stop by the office or email us at riverforest-cm@pegasusresidential.com. Thank you.
              Review Author Icon

              Resident 1244295

              Verified Resident 2021 - 2024

              4/14/2024

              I have been living in this community for about 4 years and staff has been very interested in our feedback concerning any concerns regarding our living areas and making sure we are safe, noise levels kept to a minimum, and loving the diversity within the community.

                Manager

                4/18/2024

                River Forest Apartments
                We are delighted to hear how attentive our team is to your comfort and satisfaction and that you enjoy the peacefulness and diversity of our community. Thank you so much for the four years of loyalty and support and for sharing your thoughts with us!

                Updated Review

                Review Author Icon

                Resident 874136

                Verified Resident 2017 - 2024

                3/24/2024

                Had gone down hill over the lastbcouple of years. Unable to keep office and maintenance staff. If they dont want to be here why would residents??? Having good neighbors help. Families with small children should consider a bottom level apartment as toddlers are very heavy footed and can be heard below.

                  Manager

                  3/28/2024

                  River Forest Apartments
                  We sincerely appreciate your candid feedback and apologize for any inconvenience due to changes with our team and neighborly noise. We want to make sure all of your concerns are heard and addressed and encourage you to visit the office or email us at riverforest-cm@pegasusresidential.com if you would like to follow up or further discuss these matters with us. Thank you.
                  Review Author Icon

                  anonymous

                  Resident 2022 - 2024

                  3/11/2024

                  By far the worst place I’ve lived

                  If u enjoy hearing ur neighbors stomping above u . Massive spiders and mice. Neighbors feeding feral cats . Consistent floods.. and an non existent office staff that never picks up their phone then look no further this is the right apartment for u

                    Manager

                    3/15/2024

                    River Forest Apartments
                    Thank you for sharing this with us. We know how important it is to be able to reach us when you have a concern, and we apologize if you've experienced any concerns in this regard. We want to make sure we do our best to restore your comfort and address any matters with pests and flooding. At your convenience, please contact us at riverforest-cm@pegasusresidential.com. We look forward to assisting you.
                    Review Author Icon

                    Resident 1227588

                    Verified Resident 2024

                    2/18/2024

                    The community is quiet, fairly clean, and located in a nice area that makes errands and shopping very easy. The apartment has nice came amenities, is large and I cannot really hear my upstairs neighbor much.

                      Manager

                      2/21/2024

                      River Forest Apartments
                      We appreciate your positive feedback about our peaceful, clean, and well-located community. We hope you continue to enjoy all we have to offer, and if there is a way for us to improve your experience, please stop by the office or email us at riverforest-cm@pegasusresidential.com.
                      Review Author Icon

                      Resident 1223759

                      Verified Resident 2024

                      2/5/2024

                      Me encanta los c?ntricos que son los apartamentos son espaciosos muy bien distribuidas sus ?reas , la administraci?n es responsable , con todo lo que planteas , le dan soluciones inmediatas a tus problemas . Son extremadamente responsables se respira paz tranquilidad , no hay olores a malos en los pasillos . En fin fue la mejor decisi?n m?dame a estos apartamentos los amo .

                        Manager

                        2/8/2024

                        River Forest Apartments
                        ¡Estamos encantados con sus elogios por nuestras casas espaciosas, ubicación central, equipo atento y comunidad limpia! Opiniones como la suya son muy alentadoras para nuestro equipo. Muchas gracias por las cinco estrellas y, si hay algo que podamos hacer por usted, háganoslo saber.

                        Updated Review

                        Review Author Icon

                        Resident 1220747

                        Verified Resident 2024

                        1/29/2024

                        It was a rough start initially, but after communication was cleared up, I was able to be accommodated properly. I would say since moving in, I have not had any issues. I was able to get the service expected as a future resident.

                          Manager

                          1/31/2024

                          River Forest Apartments
                          It is always nice to hear that we were able to turn things around and improve your experience. We are glad things are going well so far, and if you have any questions or concerns that arise as you settle in, please don't hesitate to come by the office or email us at riverforest-cm@pegasusresidential.com to let us know.
                          Review Author Icon

                          Resident 307021

                          Verified ProspectVisited 2024

                          1/15/2024

                          I did not have a good experience at this community due to the lack of professionalism from the leasing office staff. I would not recommend this apartment community to my family or friends. Thank you .

                            Manager

                            1/17/2024

                            River Forest Apartments
                            Good morning, I am sorry to hear this, if you would be so kind as to share your experience with me, I would greatly appreciate that. My email is rsteel@pegasusresidential.com

                            Updated Review

                            Review Author Icon

                            Resident 1072909

                            Verified Resident 2022 - 2024

                            1/2/2024

                            In general this is a quiet and well maintained community. Response to maintenance requests has been prompt. The grounds are well maintained except for an issue with too much trash for the provided dumpster/compacter and people not using them properly. Recycling bins would be a great asset. Accessibility to all area amenities is great. Outdoor lighting is adequate. Office is not always responsive in a timely way. Rent is way too high especially for apartments that have not been upgraded and once your first year's lease is up.

                              Manager

                              1/5/2024

                              River Forest Apartments
                              Thank you for the feedback about our response time, general upkeep, and amenities. If you have any concerns regarding the quality or functioning of your home, please visit the office or email us at riverforest-cm@pegasusresidential.com for assistance.
                              Review Author Icon

                              Resident 1211820

                              Verified Resident 2023

                              12/26/2023

                              River Forest is an excellent community. It's in a great location, close to all needed retail , food and service outlets. The community is very well maintained, the staff is always very kind and helpful.

                                Manager

                                12/28/2023

                                River Forest Apartments
                                We appreciate your review! It is a pleasure to see all your words of praise for our conveniently located, well-maintained community. We will be sure to pass along your compliments to our friendly team.
                                Review Author Icon

                                Resident 1202745

                                Verified Resident 2023

                                11/27/2023

                                Very nice and spacious apartment. Staff is very friendly and attentive. I love the convenience of the area being next to shopping centers and to public highways. Also very quiet and friendly neighbors.

                                  Manager

                                  11/29/2023

                                  River Forest Apartments
                                  Thank you for sharing how much you enjoy your spacious home, our attentive team, and our convenient location. We really appreciate the 5-star support of our community!
                                  Review Author Icon

                                  Resident 1201578

                                  Verified ProspectVisited 2023

                                  11/21/2023

                                  River Forest left me impressed with the highest standards it upholds. The world-class amenities, pristine grounds, exceptional floor-plans and convenient access to shopping.This is luxury at its best.

                                    Manager

                                    11/26/2023

                                    River Forest Apartments
                                    We are honored by your high opinion of us! Our "world-class" amenities, "pristine" setting, and "exceptional" homes here are points of pride to our team, so your recognition means a lot to us. Thank you.
                                    Review Author Icon

                                    Resident 1198011

                                    Verified Resident 2023

                                    11/9/2023

                                    The front office staff is great and go the extra mile to find you the best unit for your needs. Kenisha did a wonderful job with my move in and even helped me tape measure space just to confirm my sofa sectional and king sized bed would fit comfortably! Helen is very knowledgable and has such a bubbly personality. Customer service is top tier with these ladies! Thank you Kenisha, Helen, and Lynette for being so diligent in addressing my concerns! I am satisfied with my move.

                                      Manager

                                      11/11/2023

                                      River Forest Apartments
                                      Thank you for taking the time to leave a review. We are thrilled to hear that your experience so far with us has been excellent! Please let us know if there is anything we can assist you with. Sincerely, Lynette Moreno Property Manager

                                      Updated Review

                                      Review Author Icon

                                      Resident 1137404

                                      Verified Resident 2023

                                      11/2/2023

                                      I have enjoyed living in this community Moved in June and have enjoyed my time there Love being able to enjoy the pool and the grill area beautiful place to walk your dogs and also a convenient location close to shopping and major highways

                                        Manager

                                        11/7/2023

                                        River Forest Apartments
                                        Thank you for sharing how much you enjoy our amenities and location. We sincerely appreciate your 5-star support for our community!
                                        Review Author Icon

                                        Resident 1195071

                                        Verified Resident 2023

                                        11/1/2023

                                        The apartment was clean, the stairs and landing area need debris litter removal. Some rating provided but I have no knowledge of buses, school or parks, security practices in the area. I have nothing more to add.

                                          Manager

                                          11/11/2023

                                          River Forest Apartments
                                          Our team strives to provide residents with a clean and inviting atmosphere, so we greatly appreciate you highlighting some areas of improvement for us. Please know we are here for you. If you have any further suggestions to improve your experience, please email us at riverforest-cm@pegasusresidential.com. We are excited to hear from you.
                                          Review Author Icon

                                          Resident 1194298

                                          Verified Resident 2023

                                          10/30/2023

                                          Nice community, but the stairs and hallways are too dirty. The pet waste disposal is always full, and the dog park is small and unmaintained. We have not received complete information on accessing the clubhouse/gym during weekends or using the delivery storage.

                                            Manager

                                            11/1/2023

                                            River Forest Apartments
                                            Good morning, if you would be so kind to email me directly a best time and number to contact you, I would appreciate that. Rebecca Steel Regional Manager Pegasus Residential rsteel@pegasusresidential.com

                                            Updated Review

                                            Review Author Icon

                                            Resident 1083446

                                            Verified Resident 2022 - 2023

                                            10/16/2023

                                            Community is pleasant. Except for some nosy neighbors. Rent is getting pricey. There should be assistance for aiding with paying rent. Every one one is nice and courteous for the most part. Very nice

                                              Manager

                                              10/19/2023

                                              River Forest Apartments
                                              We value our residents in every way, and we appreciate your feedback about our leasing rates, which we strive to keep competitive for our area. Please feel free to contact us directly for a conversation about how we may assist you. Thank you!
                                              Review Author Icon

                                              Resident 1188389

                                              Verified ProspectVisited 2023

                                              10/9/2023

                                              It was amazing. Chester is an amazing place to stay, I've actually been out to river forest a couple of years ago & it was very quiet & peaceful. made my dream apartment come true, I highly recommend it.

                                                Manager

                                                10/13/2023

                                                River Forest Apartments
                                                Thank you for your interest in our community and for the 5-star recommendation! We love knowing you are so impressed with all we have to offer. If you have additional questions, please let us know at riverforest-cm@pegasusresidential.com.
                                                Review Author Icon

                                                Resident 1188114

                                                Verified Resident 2023

                                                10/8/2023

                                                No comments????????????? ?????????????????. ??.. ?????????????????. ??.. ?????????????????. ??.. ?????????????????. ??.. ?????????????????. ??.. ?????????????????. ??.. ?????????????????. ??.. ?????????????????. ??..

                                                  Manager

                                                  10/13/2023

                                                  River Forest Apartments
                                                  It is important for you to be comfortable in your home and our community, and we'd like to speak with you in order to assist with your specific concerns. At your convenience, please stop by the office or email us at riverforest-cm@pegasusresidential.com. Thank you.
                                                  Review Author Icon

                                                  Resident 1186460

                                                  Verified Resident 2023

                                                  10/3/2023

                                                  It was not good when both me and my husband moved in there was things needed to be fixed. There was a lot dog poop on the grass you could smell it when walking out of the door. I was bitten badly on my leg arms and stomach are. I called office no one answered. The amount of money my husband and i paid I expected something on a another level. To many people with Dogs I did not like that. I have ask serval time for my apartment to be sprayed. I had to go out to buy my own spay to spay because I was getting badly bit. If I had to rate these apartments I would rate them a 2.

                                                    Manager

                                                    10/7/2023

                                                    River Forest Apartments
                                                    Thank you for taking the time to leave a review. We are sorry to hear about your experience, please contact the leasing office so that we can discuss your concerns further. Sincerely, Management

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 662 sq. ft.

                                                    $1,461

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 748 sq. ft.

                                                    $1,291

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 895 sq. ft.

                                                    $1,421

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    B+

                                                    Review Ratings

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    3.8

                                                    Maintenance

                                                    3.4

                                                    Neighborhood

                                                    4.1

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    40

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    97.50%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $25. Comments: Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $350 for the 1st pet, $150 for the 2nd pet is due upon move in or when getting a pet. In addition to the pet fee, there is also a monthly pet rent of $25. These requirements do not apply to service/assistive animals. Pet registration and a separate registration fee is also required for all pets. Registration pricing is as follows: $20 for an individual Pet Profile and $15 for each additional Pet
                                                      Less Info
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                                                    • Cats Allowed
                                                      Rent: $25. Comments: Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $350 for the 1st pet, $150 for the 2nd pet is due upon move in or when getting a pet. In addition to the pet fee, there is also a monthly pet rent of $25. These requirements do not apply to service/assistive animals. Pet registration and a separate registration fee is also required for all pets. Registration pricing is as follows: $20 for an individual Pet Profile and $15 for each additional Pet
                                                      Less Info
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                                                    Other
                                                    • BBQ Grills
                                                    • BBQ and Picnic Area
                                                    • Business Center
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Credit Card Payments Accepted
                                                    • Electronic Payments Accepted
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • Internet Cafe
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Leasing Office
                                                    • Online Payments Accepted
                                                    • Online Payments Accepted and Resident Portal
                                                    • Online Resident Services
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Pre-qualified Renter's Insurance Available
                                                    • Resident Social Activities
                                                    • Weight Machines
                                                    • Wi-Fi at Pool and Clubhouse
                                                    • e-Payments
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                                                    Leasing

                                                    Find classic American luxury at River Forest, offering the perfect ambiance for your new home in Chester just outside of Richmond, VA. Settle into your spacious 1 or 2 bedroom apartment home with ample room thanks to nine foot ceilings, open floor plans and plenty of storage space including walk-in closets in select units. Savor cozy nights by the fireplace, beautiful outdoor landscaping during the day and coming home to your very own oversized master suite.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 07:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Pegasus Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 1018 number of votes by renters, River Forest Apartments is currently rated 4.1 out of 5 stars.
                                                    River Forest Apartments is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    River Forest Apartments is rated 3.4/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    River Forest Apartments is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    River Forest Apartments is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    River Forest Apartments is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    River Forest Apartments is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 97.5% of their community reviews in the past year.
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Pegasus Residential
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Comments: Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $350 for the 1st pet, $150 for the 2nd pet is due upon move in or when getting a pet. In addition to the pet fee, there is also a monthly pet rent of $25. These requirements do not apply to service/assistive animals. Pet registration and a separate registration fee is also required for all pets. Registration pricing is as follows: $20 for an individual Pet Profile and $15 for each additional Pet
                                                    Cats Allowed
                                                    Rent: $25
                                                    Comments: Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $350 for the 1st pet, $150 for the 2nd pet is due upon move in or when getting a pet. In addition to the pet fee, there is also a monthly pet rent of $25. These requirements do not apply to service/assistive animals. Pet registration and a separate registration fee is also required for all pets. Registration pricing is as follows: $20 for an individual Pet Profile and $15 for each additional Pet
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!

                                                    Contact Property

                                                    River Forest Apartments

                                                    July 2024

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                                                    Baths

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                                                    River Forest Apartments is a 662 - 1,206 sq. ft. apartment in Chester in zip code 23831. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,291. Nearby cities include Colonial Heights, Chesterfield, Petersburg, Hopewell, and North Chesterfield.

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