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The Jane at Moore's Lake

12300 Moore's Lake Road, Chester, VA 23831
12300 Moore's Lake Road, Chester, VA 23831

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The Jane at Moore's Lake Manager

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Verified Resident 591083 2020 Recommended

Updated 05/27/2020

Reviewed 05/27/2020

My time here has been short. It started a little on the rocky side. There are times that I feel that rules are implemented circumstantially. I think the garbage fairy is a gift and a curse. On the other hand, I believe that the place is… See More
The Jane at Moore's Lake Manager28/28/2020

Thank you for your high rating! We are happy to hear that you have had an overall great experience here; our residents' comfort is of the utmost importance to us. If you'd like ot discuss any concerns you have, please feel free to contact me. Thank you. Ashley King, Community Director, [email protected] or (804) 461-3883

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Verified Resident 733974 2019 - 2020 Not Recommended

Updated 05/18/2020

Reviewed 01/06/2020

These apartments are very nice but any size dog(s) are allowed so the floor I live on has about 10 dogs so sounds like a dog kennels a lot of the time. The neighbor above me is very noisy as just her walking sounds like a… See More
The Jane at Moore's Lake Manager07/07/2020

We are happy that your overall experience has been positive, but we are sorry to hear that you have these concerns. We would love to speak with you about your concerns in an effort to resolve any issues. Please come by our office, call us at (804) 461-3883, or send me an email at [email protected] at your earliest convenience. Thank you. - Ashley King, Community Director

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RPai82 • Resident 2020 Recommended

Updated 05/06/2020

Reviewed 05/06/2020

This is the best community to live in Chesterfield and surrounding area. The luxury apartment are upgraded with granite, hardwood floors, ceiling fans, balconies, stainless steal appliances, etc. The floor plans are spacious. Amenities are like I've never seen at apartment communities. Pool tables, infinity pool,… See More
The Jane at Moore's Lake Manager07/07/2020

Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. -Ashley King, Community Director

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Verified Resident 765734 2020 Recommended

Updated 05/04/2020

Reviewed 05/04/2020

So overall, I do think this apartment complex is okay. PROS: -For the small square footage (used to 800 & up for 1 bedroom apts) these are designed very well. Someone was skilled in the open space concept. In my living room I have a standard… See More
The Jane at Moore's Lake Manager05/05/2020

Thank you for your high rating! The comfort of our residents is of the highest importance to us.If you'd like to discuss your concerns, please feel free to reach out. -Ashley King, Community Director

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Verified Resident 762081 2020 Recommended

Updated 04/27/2020

Reviewed 04/27/2020

The staff is so friendly and the apartments are brand new. I really like living here. The residents are friendly, there is always somewhere to park, and most importantly I feel safe. I'm glad I went with this decision to move in.
The Jane at Moore's Lake Manager28/28/2020

Thanks for brightening our day with this positive review! It's wonderful to hear that you're enjoying our friendly atmosphere and ample parking. We look forward to your continued happiness and satisfaction as a member of our community at The Jane at Moore's Lake! — Ashley King, Community Director

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Verified Resident 761500 2020 Recommended

Updated 04/26/2020

Reviewed 04/26/2020

Overall the experience has been great. I would definitely recommend this apartment complex. It has a lot of amenities that we will get to use once COVID-19 is over. I would recommend doing a virtual tour.
The Jane at Moore's Lake Manager27/27/2020

Thank you for your positive review of The Jane at Moore's Lake. We're delighted that your experience has been so positive—we want nothing less for our residents! — Ashley King, Community Director

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Verified Resident 761024 2020 Recommended

Updated 04/22/2020

Reviewed 04/22/2020

The staff is extremely helpful and super courteous. The area is kept clean and neat. The location is amazing. Overall, this is the best move-in experience that I have ever had. The staff made this very easy for me.
The Jane at Moore's Lake Manager23/23/2020

Welcome and thank you for your five-star rating! We are happy to hear that you have had a great move-in experience; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! -Ashley King, Community Director

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Verified Resident 758446 2019 - 2020 Recommended

Updated 04/08/2020

Reviewed 04/08/2020

Love the apartment complex but now there is extremely more dogs in the building. When I am doing my runs I have to be careful if the dogs are outside. Overall enjoy the complex and the ppl here are awesome and friendly
The Jane at Moore's Lake Manager09/09/2020

Thank you so much for taking the time to write this incredible review! We are delighted that you feel comfortable and happy in our community. - Ashley King, Community Director

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Verified Resident 756929 2020 Recommended

Updated 04/01/2020

Reviewed 04/01/2020

Apartments are great! The staff is amazing! I am very happy my wife and I decided to make The Jane at Moores lake Apartments our home to start our family!!! Thank you soooooo much! We also love that our Dog Jeter is allowed!
The Jane at Moore's Lake Manager02/02/2020

Thank you so much for taking the time to write this incredible review! We are delighted that you and your wife feel comfortable and happy in our community. - Ashley King, Community Director

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Verified Resident 668078 2019 - 2020 Not Recommended

Updated 03/30/2020

Reviewed 07/22/2019

I intially was happy until the were relentlessly picking on my disabled son. They have locked themselves in the office and hiding out and they only see my son out front of the building and they don't like having the crazy boy out front. Everything is… See More
The Jane at Moore's Lake Manager25/25/2019

Thank you for your awesome review! We are pleased to hear about your positive experience with us. - Ashley King, Community Director

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Verified Resident 754854 2020 Recommended

Updated 03/23/2020

Reviewed 03/23/2020

I'm new but every time i had an issue the staff took care of it the same day regardless of the fact the virus thing has caused the shutting down of the gym and social room but its a safety decision I'm happy they made a… See More
The Jane at Moore's Lake Manager24/24/2020

Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. - Ashley King, Community Director

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Verified Resident 754398 2020 Recommended

Updated 03/21/2020

Reviewed 03/21/2020

Our agent Daniel was very personable and helpful! We're very pleased with our decision to move to this new community. It offers controlled access, 24-hour amenities, elevators, Luxer One package system & valet trash from your front door. The interior/exterior are very clean, quiet and the… See More
The Jane at Moore's Lake Manager23/23/2020

We are happy to hear that you are having a great experience here; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! - Ashley King, Community Director

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Verified Resident 753365 2020 Recommended

Updated 03/17/2020

Reviewed 03/17/2020

I really haven't had any experience at this community as of yet but hope to have some in the future,it seems to be a great place to live. I have met some of the neighbors and I'm taking my time moving in a little at a… See More
The Jane at Moore's Lake Manager18/18/2020

Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. - Ashley King, Community Director

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Verified Resident 651138 2019 - 2020 Recommended

Updated 03/13/2020

Reviewed 06/10/2019

We enjoy the community and will especially miss Jazmine! She really is an instrumental part of what make the Jane run great! She was one of the reasons we decided to step out on faith and move into the community. See More
The Jane at Moore's Lake Manager11/11/2019

We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Ashley King, Community Director

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Verified Resident 661639 2019 - 2020 Recommended

Updated 03/12/2020

Reviewed 07/07/2019

like my apartment, I really like living here, I just have a problem, I hear a lot of noise upstairs, from the moment they moved. I don't like to complain, but I went to the office and commented on what happened. They make noise all the… See More
The Jane at Moore's Lake Manager08/08/2019

Thank you for this excellent rating! We are honored to have earned your high recommendation. - Ashley King, Community Director

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Verified Resident 751019 2019 - 2020 Recommended

Updated 03/09/2020

Reviewed 03/09/2020

The apartment is nicely built and I have ample amount of space. However, there is not enough parking spaces. The neighbors are very friendly. The management team responds to my requests quickly. I would definitely recommend living here.
The Jane at Moore's Lake Manager10/10/2020

We are happy to hear that you are having an overall great experience here; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! - Ashley King, Community Director

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Verified Resident 747250 2020 Recommended

Updated 02/24/2020

Reviewed 02/24/2020

So far being here the experience has been great and I really enjoy this place hopefully I continue to meet more new people and stay a little longer after my lease. Thank you for allowing me to be apart
The Jane at Moore's Lake Manager25/25/2020

We are thrilled to hear that you are having an overall great experience in our community. Our residents' comfort is of the utmost importance to us. Thank you for leaving this review! - Ashley King, Community Director

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Verified Resident 745290 2019 - 2020 Recommended

Updated 02/17/2020

Reviewed 02/17/2020

I Love this place! The staff is unbelievably friendly and always accommodating and greets you with a genuine smile. The residents are also friendly which makes The Jane all the better place to live. You don't usually see maintenance until there's a problem, but this maintenance… See More
The Jane at Moore's Lake Manager18/18/2020

Thank you for taking the time to leave this review! We care deeply about our residents and aim to provide the best in customer service and quality. We are pleased that you enjoy the community and are having an overall positive experience! - Ashley King, Community Director

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Verified Resident 682265 2019 - 2020 Recommended

Updated 02/12/2020

Reviewed 08/18/2019

we are extremely please with all aspects of our community. Your entire team shows they care and truly aim to please. shopping, dining, entertainment, schools, and medical facilities are all nearby within 3 miles. Major hospitals (4) are all close as well (10 to 20) miles.… See More
The Jane at Moore's Lake Manager19/19/2019

Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. - Ashley King, Community Director

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Verified Resident 645283 2019 - 2020 Recommended

Updated 02/06/2020

Reviewed 05/27/2019

Lots of dealing with maintenance for the patio door, each season it swells, sweats etc. The stairways seem neglected as if they are for emergencies but in reality they are used often. Also the doors to common areas are awkward and should be see through. They… See More
The Jane at Moore's Lake Manager29/29/2019

We are sorry to see that you have not had the positive experience that we seek to provide all our residents and guests. We would like the opportunity to speak with you personally and ask that you come by our office, call us at 804-461-3956, or send me an email at [email protected] when you have time. Thank you. - Ashley King, Community Director

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Verified Resident 633715 2019 - 2020 Recommended

Updated 01/27/2020

Reviewed 04/30/2019

I have enjoyed my time here, the staff is friendly, the maintenance staff is always friendly, and prompt. The facilities are always clean, and maintained very well. Landscaping is always well kept, I'm happy to live here. See More
The Jane at Moore's Lake Manager30/30/2019

We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Ashley King, Community Director

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Verified Resident 739676 2020 Recommended

Updated 01/27/2020

Reviewed 01/27/2020

I need a place quickly. Looking to stay close to work. Good signage was encouraging. The drive by past the eye test. Availability was a concern. However, it worked out well for me. Garage / available parking a plus.
The Jane at Moore's Lake Manager28/28/2020

We are delighted to hear of your overall positive experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Ashley King, Community Director

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Verified Resident 738341 2019 - 2020 Recommended

Updated 01/22/2020

Reviewed 01/22/2020

Great community, great staff, beautiful community from the front office to maintince staff would recommend this community to any one really a beautiful place. I not should I want leaves when time comes
The Jane at Moore's Lake Manager23/23/2020

We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Ashley King, Community Director

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Verified Resident 737700 2019 - 2020 Recommended

Updated 01/20/2020

Reviewed 01/20/2020

Great place to live the staff are always friendly. Daniel especially! The community is quiet and the building is kept clean always. First time living in an apartment I am so glad I chose The Jane at Moore's Lake.
The Jane at Moore's Lake Manager21/21/2020

Thanks for your five-star rating of The Jane at Moore's Lake. We're thrilled that you are able to speak so highly of your stay in our community. It is wonderful that our friendly customer service and a quiet setting have helped make you feel at home here. Your compliments are appreciated! — Ashley King, Community Director

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Verified Resident 653775 2019 - 2020 Recommended

Updated 01/10/2020

Reviewed 06/17/2019

This is a great place to live. The staff is professional. The fellow tenants are awesome and look out for each other. The complex is clean. Maintenance requests are completed right away once received. Love it!
The Jane at Moore's Lake Manager18/18/2019

We are delighted to hear of your wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Ashley King, Community Director

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The Jane at Moore's Lake is an apartment in Chester in zip code 23831. Nearby cities include Colonial Heights, Chesterfield, Hopewell, North Chesterfield, and Petersburg. 23237, 23836, 23237, 23834, and 23836 are nearby zip codes.

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