Review History for anonymous

Courthouse Green


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anonymous

Resident ā€¢ 2018 - 2020

7/21/2020

I can see why people are drawn to this apartment, like I was. The prices are cheap, the location is good, and the neighborhood is decently quiet. But after living here for two years, I can tell you the staff is horrible. Be sure to document everything. They will lie and say they have never heard of the problems if you talk to them in person, or if you use their maintenance log system. Bugs are a huge problem here. Mostly cockroaches. The trash does not get taken out regularly. If your trash can is too full, where the lid won't shut, the third party, will not take it. And I've seen trash cans sit there for months and months. If you go at night you can see all the cockroaches flying around. The landfill is also downwind, so at night they burn trash, and it smells so horrible, especially in the summer months. The insulation is horrible. You can literally see the outside from the bottom of the door. (Which is also why the bugs can easily get inside.) I was also charged to replace the entire carpet, due to the sliding glass door being leaky. Stay away. I even contacted the maintenance team more than 10 times in a year's time, and they sprayed weekly, and it was still a cockroach problem.
    Manager

    7/23/2020

    Courthouse Green
    Thank you for your review and I'm sorry to hear that you did not have a good experience at Courthouse Green. Our trash service comes every Wednesday to do trash removal. If a trashcan has loose trash that is not bagged, they will not remove it. I would be happy to discuss your concerns further if you would like to contact me at 804-748-0704. -Andrea Glass, Community Manager

    Review 82 out of 150

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    Courthouse Green

    March 2024

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