Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Dear Resident, Thank you so much for your positive feedback regarding the Northridge community. We are thrilled that your first impressions of your new home have left you feeling satisfied in your choice to move. I assure you if you have contacted the office regarding your few concerns, that they will most certainly be handled in a timely manner. We look forward to continuing to meet and exceed your expectations as your residency continues. Please feel free to reach out to us in the future should the need arise, we are always happy to assist. Thank you, Northridge Administrator
Thank you for being our resident! We appreciate your feedback, and welcome you to share any future concerns you may have with management by stopping in at the office or giving us a call at 540.825.6300 . Your continued satisfaction is very important to us! Sincerely. Northridge Administrator
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Meadows at Northridge