Review History for Verified Resident 641562

The Elms at Arcola


Updated Review

Review Author Icon

Resident 641562

Verified Resident 2020 - 2021

1/20/2021

I have lived here for 2+ years. Although overall it's clean and run well, there have been many changes since COVID which I believe is contributing to a lesser level of service.. I am currently living in a building with a mix of very old and very young folks. Often I have to complain about an unacceptable appearance on the grounds. I also had to recently express concerns about my neighbor with pit bulls and a big sign on their door that said "Beware of dogs". I started carrying protective spray with me when walking my small dogs.
    Manager

    1/20/2021

    The Elms at Arcola
    Thank you for the 5-star review! We appreciate your feedback and are always looking for areas to provide exceptional service. Please reach out to us the office directly to discuss your concerns regarding any pet behavior concerns you may be experiencing. Thank you, The Elms at Arcola
    1 Previous Review

    Previous Review

    Review Author Icon

    Resident 641562

    Verified Resident 2018 - 2019

    12/23/2019

    Really love this place. Very quiet at night.. property is well maintained and it feels safe even though we are right off busy Rte 50. I appreciate that there is always ample parking. Amazon Hub is a great service.
      Manager

      5/8/2020

      The Elms at Arcola
      Thank you for sharing your 5-star review! We're very happy to know that you enjoy the community along with the added Amazon HUB package locker. We hope you continue to reach out with feedback, questions or concerns. Thank you, The Elms at Arcola

      Review 153 out of 372

      Share This Review

      Contact Property

      The Elms at Arcola

      March 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      Beds

      0

      Baths

      0

      Share This Review