Resident · 2015 - 2016
The staff is as friendly and helpful as everyone says. My problem is that none of the policies Avalon claims in its many ads and in its lease agreement are enforced such as the building being smoke free and quiet hours. I live in an apartment facing the pool/grill/firepit courtyard and frequently see and smell smokers puffing away on their balconies and in the courtyard after hours. When my windows are open, smoke often comes into my apartment. Many residents simply smoke just outside the door to the parking garage and the smoke comes right into the hallways and vents once the door is opened. Residents often host parties in the courtyard that go well beyond 1 or 2 AM on weekends, meaning quiet hours are not enforced either. I have complained multiple times to the staff, but there is little or no effect. There are no after hours staff or security personnel to enforce any policies once the office is closed, so weekend nights can become a problem. I ended up calling local police because Avalon does not have 24 hour onsite staff to deal with these issues. Don't fall for misleading claims of a smoke free or quiet building if that is what you are looking for.