Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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The Courts at Fair Oaks
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Thank you so much for the review! Resident referrals are one of the greatest compliments we can receive...thank you! We are so happy that you are enjoying your home and we thank you for making your home with us!
Thank you for your candid feedback. We share your disappointment with the landscaping this past year. In fact, we were so disappointed that we've changed contractors and are optimistic that we will see a marked improvement this year. Re: the gates, we've attempted repairs and have found that the system needs to be replaced - we are currently in the process of receiving bids for the work. These things don't always play out as timely as we'd like. We thank you for your patience.
Greetings, Thank you for your feedback it is very much appreciated it. Glad to know how much you enjoy your home and our community, that is our goal to make sure your home is the right fit for you. The fireplace is one my favorite amenities in the home too, perfect for winter nights. If you have questions regarding adding a garage, please do not hesitate to let us know, we are happy to assists. Sincerely, Anisha Wells Property Manager
Thank you for your review. We couldn't be happier knowing that you and your husband have been enjoying the many benefits to living at The Courts at Fair Oaks! Most importantly, we are grateful that you have chosen to make your home with us!
Thank you for your feedback. I'm so sorry that you have been disappointed with your experience here. I can't speak to your apartment, but we do have a variety of finish-levels; renovated at different times over the years. That said, it sounds like you have several unresolved service concerns. Unfortunately, due to the anonymous nature of your review, we are unable to reach out to you. Please contact the property manager, Diana, at [email protected] We would very much like the opportunity to address your concerns! Thank you for our patience.
Thank you for your review. I'm sorry that you have not received the service that you expect and deserve. Unfortunately, we are unable to reach out to you dud to the anonymity of your review. Please reach out to our property manager, Diana, at your earliest convenience at [email protected] I'm sure she will be happy to address your concerns. Thank you for your patience!
Thank you for your review. We are so happy that you are enjoying the many benefits to living at The Courts at Fair Oaks! We are also very grateful for your residency!
Anonymous, I am sorry to hear that you have had an unsatisfactory experience at our community. Especially in this area, we understand that parking is one of the main concerns to our residents. With that in mind, we have implemented a new parking policy that restricts commercial vehicle parking to a designated area, so that the regular parking spaces are available for registered residents. We hope that in the coming months you find that this new parking strategy offers you more convenient and easily accessible parking spaces for your commercial vehicle. If you would like to discuss this further, please feel free to contact me at (703)968-7678. Best Regards, Tara Pangle Assistant Property Manager
Greetings and thank you very much for your feedback, we appreciate it. We are pleased to know that you are enjoying your stay with us thus far and will ensure that we continue to provide you with excellent customer service to make your stay is pleasant. We are currently in the planning stages of updating some of our homes and will ensure to share your suggestions regarding our bathrooms with our teams. Thank you again for taking the time to write the review, your feedback is very important to us. Warm regards, Anisha Wells, Property Manager
Hi there, We are thrilled to know that you loved living at our community for 10 years, that is awesome! I'm sure you miss us as much as we miss you and your family. We are very happy to know that you had a wonderful experience at The Courts of Fair Oaks. We take pride in our customer service and community. Thank you for taking time out of your day to share your review, we really appreciate it. Warm regards, Anisha Wells, Property Manager
Thank you so much for taking the time to review our property. I am glad to hear that you are enjoying your home. Our goal is to resolve maintenance issues within 24 hours, however sometimes it is necessary to order parts or involve contractors which can extend our turnaround time. We strive to make sure that that is the exception and not the norm. If ever you put in a work order and it is taking longer than expected to complete, please reach out to me so I can do my best to get to a resolution as quickly as possible. Thank you again for reviewing the community and more importantly, thank you for being a part of it. Anisha Wells, Property Manager [email protected]
Thank you for taking the time to review our community. I have spoken to my maintenance team in regards to the pet issues and I believe we have narrowed down the source of the problem. Thank you for bringing this to my attention and if you do not see an improvement, please contact me directly. I can be reached in the office or by email: [email protected] Thank you, Anisha Wells Property Manager.
$1,570 - $1,910
500
2 Units
Studio 500 sq. ft.
$1,540 - $2,100
650
3 Units
1 Bedroom, 1 Bath 650 sq. ft.
$1,570 - $1,945
700
1 Units
1 Bedroom, 1 Bath 700 sq. ft.
$1,585 - $1,925
550
3 Units
1 Bedroom, 1 Bath 550 sq. ft.
$1,715 - $2,130
850
3 Units
2 Bedroom, 1 Bath 850 sq. ft.
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950
2 Units
2 Bedroom, 2 Bath 950 sq. ft.
$1,850 - $2,295
1,100
3 Units
2 Bedroom, 2 Bath 1100 sq. ft.
$1,915 - $2,535
1,200
1 Units
2 Bedroom, 2 Bath 1200 sq. ft.
The Courts at Fair Oaks, located in picturesque Fairfax, VA, offers apartment living at its finest! When you settle in at this gated community, you'll enjoy amenity-rich one- or two-bedroom apartments for rent that feature a full-size washer/dryer in your apartment, plus open floor plans and high ceilings. Relax by taking a swim in our large pool, working out in the fitness center, or playing a match with friends on our tennis courts. You'll also enjoy our clubhouse, landscaped picnic areas, scenic vistas, and even a community herb garden.Located in desirable Fairfax County, The Courts at Fair Oaks is near Government Center, major expressways, Dulles International Airport, and the Vienna Metro Station (Orange Line), making your travel plans and daily commute a breeze! You'll live an exciting lifestyle, too, with the Fair Oaks Mall, Cinema, and countless restaurants just moments from home!
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The Courts at Fair Oaks