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Alister Falls Church

2158 Evans Court

Falls Church, VA 22043

 
 
 
 
 
 

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Prospective Resident 2012 Not Recommended
Reviewed 06/29/2012
Was scheduled to move in...got keys the day before and met property manager and cable installer. In the 10 minutes the property manager was there, I counted approximately 10 roaches of all sizes. He was very apologetic and was going to send pest control. Two other cable installers were also there and in 30 minutes we had counted over 30 roaches. They were EVERYWHERE, in EVERY room and coming out of the wall where the cable was going to be installed. I decided in that 30 minute period to not move in, cancelled the cable and turned in the keys. I was trying to save money by moving here but I can't deal with that many bugs. I decided to stay in the complex where I was living. The Property Manager is a very nice guy and I'm sure he deals with this problem every day. The other thing that bothered me was the trash compacter and dumpster is right in the center of the complex where it can be seen (full mostly) and not a good location. My rent for a 2 bedroom last month was 1590.00. I see that the same apartment is listed for 1895.00...
(Resident photo)
Alister Falls Church Manager07/09/2012

Thank you so much for sharing your feedback. The team and I at The Oaks at Falls Church do take the time to read every review, and use the information to grow, make changes, and improve our community for everyone. We apologize for your bad experience, and we have since resolved the pest problem you describe. We treat apartments every Friday if they have an issue, and work closely with our pest control company, Alexandria Pest Services, to monitor the situation. Regarding the trash area: it is cleaned by our maintenance team on a daily basis. It is located in a section that is centrally located for most residents in the community. Unfortunately, there are some days when residents bring out bulk trash items and do not place their trash in the compactor. The compactor is picked up every time it is full, as it is monitored by our trash company. We are sorry to have lost you as a resident, and I am always available to discuss your concerns with you. You can reach me [email protected] or at (703) 506-3644.

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Alister Falls Church

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    • (Resident photo uploaded on 06/29/2012) Image of Alister Falls Church in Falls Church, VA
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