Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 3.44 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 3.44 days |
Good afternoon, we would like to help resolve any issues you may have with the building. We always give advance for fire alarms if we are having testing in the elevator via email and posted in the building. We apologize if you feel you have not been given enough notice as Fairfax County controls the testing and we make sure to let residents know right away when we know. Our community is a non smoking building so please reach out to management to provide details so we can further look into this as we do not allow this at the community. We look forward to hearing from you so we can resolve any issues you may have. Thank you again for reaching out and we hope you have wonderful holidays!
Verified Resident 854061, it's experiences like yours that really keep us motivated and excited about making this community a great place to live! Thank you so much for taking the time to leave a positive review! Thank you so much again for your feedback! We hope you have a great day!
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
Hi Verified Resident 835134, we can assure you that we do not find this type of behavior acceptable. I look forward to your email summary of the incident so we can further look into this. Thank you again and look forward to hearing from you.
Thank you for taking the time to write your positive feedback and are happy you enjoy living here! If you need anything at all please reach out to the office and we will be happy to assist you. Have a wonderful day!
We appreciate your positive review about your recent experience with us. Thank you, and have a fantastic day!
It was such a pleasure meeting you yesterday and so excited you decided to apply! We are thrilled to have you at the Loren! If you have any further questions, please give us a call. We're always happy to help and thank you again!
Verified Resident 792001, thank you for your kind review; we are happy to pass along your comments to the team here at Loren!
Hello Verified Resident 788485, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Hello Verified Resident 787567, we appreciate you taking the time to leave us such positive feedback! Thank you, and have a fantastic day!
Verified Resident 786334, we are so happy to read such a great review about Loren! Verified Resident 786334, thanks for taking the time to leave a review.
Verified Resident 771229, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Loren! We are always more than happy to assist you if anything else comes up. Take care!
Thank you for taking the time to share your experience with us again. I'm sorry to hear of your concerns and I'd be happy to work with you directly to come to a resolution that fits your needs. Please do not hesitate to reach out to the leasing office.
Verified Resident 765020, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you and thank you again. Take care, stay safe and have a fantastic day!
Thank you again for taking the time to let us know how we did. We hope you have a great day! Congratulations on your move and let us know if we can help in anyway! Thank you and stay safe!
Krprp2, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
Hi Lynn, we are so excited to hear you love living at the Loren and enjoy our updated equipment. If you need anything please reach out to the office and we will be more than happy to assist you. Have a wonderful day!
Thank you so much for the fantastic review! We are thrilled you are enjoying living at the Loren and thank you again!
Here at Loren, we strive for excellence, and are disappointed to hear that you received anything less. Thank you for leaving feedback. Please reach out to us at (703) 479-3300 so we may identify ways to improve your experience.
Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your experience here at the Loren. If you are willing to give us another chance, please contact us at (703) 479-3300 so we can understand your situation better in order to try and turn your experience around. Thank you, Loren
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to have a better understanding about your experience. Please reach out to us at (703) 479-3300 at your earliest convenience and we will do our best to resolve this with you. Sincerely, The Loren
Verified Resident, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. If you have any further questions, please give us a call. We're always happy to help!
$1,563
608
1 Units
AJ
$1,577
704
N/A
A7
$1,610
692 - 710
2 Units
A4
$1,642
750
N/A
A6
$1,706
730
1 Units
A3
$1,742
773
N/A
AD4
$1,746
778
1 Units
A1
$1,755
861
2 Units
A2
$1,832
888
N/A
A9
$1,836
872
1 Units
A8
$1,862
934
N/A
AD2
$1,897
970
N/A
AD5
$1,932
1,004 - 1,008
N/A
AD6
$2,360
1,055
2 Units
AD1
$2,455
1,093
N/A
AD3
$2,475
1,096
N/A
AD7
$1,797
883
N/A
B6
$2,189
1,116
N/A
B2
$2,217
1,052
3 Units
B3
$2,234
1,146
N/A
B4
$2,269
1,128
N/A
B5
$2,309
1,177
N/A
B7
$2,317
1,116
1 Units
B1
$3,418
1,317
N/A
BD1
$3,498
1,390
N/A
BD3
$3,508
1,314
N/A
BD2
$2,761
1,406 - 1,502
3 Units
C1
$2,846
1,522
N/A
C3
$2,891
1,543
N/A
C4
$2,956
1,636
N/A
C2
Please schedule your in-person tour today! Welcome to Loren, where the unexpected is waiting to be explored. Relax in our resort-style swimming pool and beautiful, outdoor courtyards. Or venture out and embrace the inspirational energy of the neighborhood with hiking and biking trails, local markets and homey stores. Located in 'The Little City' of Falls Church, you're a short hop to all the buzz Northern Virginia and Washington D.C. have to offer, making the daily grind a lot less grinding. Live outside the lines with local flavor and open spaces at Loren.
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