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Resident 2011 - 2012 Not Recommended
Reviewed 05/17/2012
I have never been more disappointed with the quality of living at a "luxury" apartment before in my life. The cabinets are glued together, the water pressure is weak at best, it takes 15 minutes to even get hot water, and all the water smells like mildew and sewage. I'm afraid to wash my face and brush my teeth without a brita filter on every faucet. The management is rude, never calls you back, and treats you like you are just another dollar in their pocket. They will raise your rent over $300 per month each year if you renew so be prepared to move unless you want to keep paying out the arse. The stairways always smell like piss and vomit, and I'm not sure if it is people or their pets causing the problem. The grounds themselves are full of bugs, piles of dog poop, and children. Don't even get me started on the children. They must not have restrictions on the number of people per apartment, because we lived next to a family of 6 in a 2 bedroom apartment.
Pearson Square Manager05/17/2012

Dear Resident, I am truly sorry to hear about your concerns. As manager of this community I take personal pride in addressing all resident concerns immediately. Per our policy, all service requests are being addressed within 24 hours. Please contact me, if you have any outstanding maintenance concerns, as I would love to meet with you personally to address those items immediately. Further, we pride ourselves in having an onsite cleaning team 7 days a week for all of our common areas to ensure our community is crisp and clean. Pearson Square is a luxury community in the heart of the City of Falls Church that not only offers an array of amenities, but also spacious, 1,800 sq. ft. large three bedroom den apartment homes. Please feel free to contact me directly at Phone: 703-241-4148 or via email at [email protected], as I would like to have the opportunity to speak with you in person. Kind Regards, Julia Samantar, Property Manager Pearson Square

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