Please ensure security gives out correct information on visitor garage parking. I had a friend arrive before 10pm and the parking lot was full. Security has always said the yellow level parking was for excess. I believe it would be helpful to mention yellow level visitor parking must pay for a parking pass even before 10pm. Having guests towed at 8pm is ridiculous when the differences in parking policy are so vast causing a $185 towing fee. Security runs the apartment complex when that is not their job. Love the apartment location and will say service requests get responded upon quickly. There were roaches when I came to the apartment and paint was wet while the floors were also soaking. They respond punctually if you ask for pest control and ultimately keep your place clean. Parking though, is ridiculous and feels like a spit on the face.