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6601 Charmed Way, Fredericksburg, VA 22407
6601 Charmed Way, Fredericksburg, VA 22407

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Verified Resident 661010 2017 - 2019 Not Recommended

Reviewed 07/05/2019

This complex is mediocre. The gym sucks even tho they replaced the equipment. Still nothing that would allow you to get a good workout in. The pool is too small for the amount of people that live there. An the rule that you can only bring 2 guests per household is a joke. Lastly they added a trash pick up service but done have a feasible dumpster to take boxes and trash outside of operating hours. It's hard for shorter people to reach up and toss their trash.
Kilburn Crossing Apartments Manager07/08/2019

We are very sorry to hear of your frustrations. Please know that we are working hard to make improvements to our community that our residents will enjoy. In the coming months you will see the addition of an outdoor resident experience area with fire pit, brand new social areas with adirondack chairs, brand new dog park as well as brand new equipment in the existing dog park. We take all feedback as a chance to better serve you and will look into making changings to our fitness center next year. We would love more input on the type of equipment you would like to see added, as we are currently gathering prices. Please know we have the guest pass policy in place so that all our residents may enjoy the pool without overcrowding. Also, our trash compactor is in the process of being repaired and you should have no problem disposing of items once these repairs have been made. We sincerely apologize for the inconvenience this may have caused. Please know Valet Living does take boxes directly from your door as long as they're broken down. Again, we thank you for your feedback and we appreciate you as a resident. Our team in the Leasing Office will be happy to assist should you run into any other items that need to be addressed.

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Kilburn Crossing Apartments

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