Colonial Village at West End

4008 Gaelic Lane, Glen Allen, VA 23060

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Colonial Village at West End

4008 Gaelic Lane

Glen Allen, VA 23060

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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4.6National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
4.3
Pre-Renewal
Before residents renew their lease, we get their feedback.
3.9
Move-in
How residents felt about their move-in experience.
4.7
Unclosed Prospects
What prospective renters had to say about their visit.
4.8
Work Order
Our team's performance in responding to service requests.
89%RECOMMENDED
THIS PROPERTY
VS
86%CITY AVERAGE

Ratings & Reviews

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Verified Resident 429755 2017 - 2018 Recommended
Reviewed 12/10/2017
Colonial Village West End is by far our favorite apartment community in RVA thus far! We have lived at previous Colonial Village complexes, but this one stands out from others. The buildings are well-kept, the newly-renovated grill area is beautiful, and the grounds are maintained daily.… Read full review
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Colonial Village at West End Manager

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Verified Resident 711438 2017 - 2019 Recommended
Reviewed 10/29/2019
Everybody here is very helpfull???????????????????????????????????????????????????
Colonial Village at West End Manager11/01/2019

We love being referred to as awesome! Your satisfaction is our goal, so we're thrilled to see your 5-star review! Thank you for brightening our day.

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Resident 2019 Not Recommended
Reviewed 10/29/2019
I wish I could say that I love this apartment community as I will be living here quite some time per my existing lease. Before I complain though, let me compliment the amazing maintenance staff. They are absolutely the best at getting things fixed quickly and… See More
Colonial Village at West End Manager11/01/2019

Thank you for your feedback and for recognizing our maintenance team! We strive to provide superior service so we're glad that our maintenance team has provided just that but, it sounds like there may be room for improvement in other areas. We also regret to learn of your concerns about your home, amenities, and residents not cleaning up after their pets, but we appreciate you making us aware. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work on resolving your concerns. Thank you for your patience and we look forward to hearing from you.

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Verified Resident 382609 2019 Recommended
Reviewed 10/22/2019
My overall experience has been good, although I had an issue with one of the ladies in the front office prior to moving in. The problem was addressed quickly. Since I have been here, my neighbors have been friendly and quiet. I don't have any complaints… See More
Colonial Village at West End Manager10/25/2019

Hello, thanks so much for your positive review! Our team works hard to make our community a wonderful place to live, and we are so glad you are enjoying your new home. If you need anything, please feel free to reach out!

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Verified Resident 699208 2019 Recommended
Reviewed 09/24/2019
I have only lived here for about 2 months but the staff has seemed friendly and attentive to my needs and questions. They provide a welcoming environment in the main office and show a caring attitude towards me and dog.
Colonial Village at West End Manager09/27/2019

Thank you for your exceptional review! Our staff works hard to deliver superior service and value for residents each day. It is heartening to see how satisfied you are with our service! Thank you for sharing your appreciation.

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Verified Resident 693855 2019 Recommended
Reviewed 09/11/2019
I have been here for approximately two months and the service has been awesome, even before moving staff was courteous and professional . The neighborhood is quiet and neighbors are friendly. Very convenient
Colonial Village at West End Manager09/14/2019

We are delighted that your move-in went well and that you have settled in nicely! We appreciate you letting us know about the warm welcome you have received. Thank you for your wonderful review and being a part of our community!

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Verified Resident 681496 2019 Recommended
Reviewed 08/16/2019
I was disappointed in the condition of the washer/dryer. I was also taken aback by the abundance of bugs and spiders in the apartment. However I love the neighborhood and how quiet it seems to be so far.
Colonial Village at West End Manager08/20/2019

We appreciate your feedback and are glad you enjoy our peaceful community. However, we're sorry to hear that issues with pests and your washer and dryer have affected your happiness here. Will you please call or come by the office so we can ensure these matter are addressed promptly and to your satisfaction? Thanks for the opportunity to connect with you!

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Verified Resident 672824 2019 Recommended
Reviewed 08/02/2019
nice experience overall only thing is there are no ceiling lights which gives problem as not used to with these types of homes where we need to bring light also . i have been travelling and living round so this is first time saw this type… See More
Colonial Village at West End Manager08/08/2019

Thank you for taking the time to share your complimentary review. We strive to provide our residents an exceptional place to call home and aside from the ceiling lights, we're glad to know that overall, your experience has been nice. We appreciate your encouraging feedback.

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Verified Resident 660124 2018 - 2019 Recommended
Reviewed 07/03/2019
Great complex, maintenance team is the best. Anytime there is any issue it is resolved very quickly and professionally. The maintenance team is also extremely friendly and available. Overall a very great apartment complex.
Colonial Village at West End Manager07/08/2019

Three cheers for great maintenance service! We're so glad that you value our community so highly, as everyone on our team is committed to delivering excellence in all aspects. You can rest easy knowing that you'll continue to receive the same great care and attention for as long as you remain a resident. We're honored that you chose to put your faith in us.

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Verified Resident 658932 2019 Recommended
Reviewed 07/01/2019
Folks seem friendly, landscape is clean and well kept. My apartment was clean upon move in. My only criticism is the spider webs and eggs on the outside lamp and corners of my door. So far, I'm happy and more importantly, my doggo is happy.
Colonial Village at West End Manager07/04/2019

We appreciate your review and feedback as a new resident and are glad to hear your move-in went well. It is great to welcome you and your furry friend to the community! Thank you, and please let us know if there is anything we can do for you.

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Verified Resident 641144 2018 - 2019 Not Recommended
Reviewed 05/15/2019
My wife and I have been unsatisfied with our stay here since day one. We have lived in much much worse apartment complex's that have been way better than here. Within the first month we have had to make constant work orders to fix multiple things… See More
Colonial Village at West End Manager05/22/2019

We're sorry for the negative experiences you recount here. We strive to provide consistently superior service and facilities, but your feedback suggests that we may have fallen short of our usual high standards. Our maintenance team has been alerted to your quality concerns, and we will begin scheduling the appropriate repairs as soon as possible. To help us expedite your case, please call our resident care line at 866-620-1130 so we can officially document your concerns. Thank you.

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Verified Resident 621311 2019 Recommended
Reviewed 03/29/2019
I like the community, maybe should advise residents that cable is not an option but is required since it's a bulk community. Adv customer it's an inclusive apt minus electic and internet.Also let residents know which apartments has pets
Colonial Village at West End Manager04/03/2019

We appreciate your excellent review and the helpful feedback about ways to enhance the community. We aim to provide transparent communication about our leasing policies and other aspects of our community, so thanks for the suggestions.

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Verified Resident 613200 2019 Recommended
Reviewed 03/08/2019
Quiet location considering it is directly off a main road. Super convenient to be located close to I64 and many shopping areas. Only downside is the sidewalks only lead to the parking lot and you have to walk through the parking lot or cut through grass… See More
Colonial Village at West End Manager03/12/2019

Thank you for taking the time to review our community! It's encouraging to hear how much you enjoy the convenience and quiet we have to offer. If you would like to discuss your feedback with our team, please feel free to drop by our office or call us anytime.

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Verified Resident 611583 2018 - 2019 Recommended
Reviewed 03/05/2019
Overall a good experience. The living space is relatively large and has a nice layout for a 2 bedroom apartment. However, they are equipped with the smallest galley kitchens in the world and have very limited storage space.
Colonial Village at West End Manager03/08/2019

Thank you for sharing your review of our community. We strive to provide consistently superior services and facilities, and your feedback helps inform our decisions for maintenance and improvement. We're glad you're pleased with your experience overall and would love to chat about how we could possibly improve the storage capacity of our kitchens. Feel free to stop by our office if you're interested in talking more. We appreciate it!

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Jamar_R • Resident 2014 - 2019 Recommended
Reviewed 02/09/2019
I've lived here with my wife for nearly 5 years now. Overall - excellent location, friendly and courteous staff, facilities are more than adequate. Exercise room, pool, and propane grills. Great place
Colonial Village at West End Manager02/13/2019

Jamar, thanks so much for sharing your delightful review of our community! We strive to provide our residents an exceptional place to call home, and your encouragement only inspires us to work even harder to keep you comfortable.

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Verified Resident 601426 2019 Recommended
Reviewed 02/06/2019
Lots of options and clear floor plan documents. Easy application and acceptance/move in process. They make sure you are moving in to a clean, working apartment. Their office hours are perfect for those who work.
Colonial Village at West End Manager02/11/2019

It's important to us that our office hours are accessible to all of our residents, including those who may have limited free time. So glad to hear that this is something that has impressed you! Thanks for rating us five-stars.

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Verified Resident 599664 2019 Recommended
Reviewed 02/01/2019
So far so good. It is still too early so say enough about the community. More time will give me a better overview. So as for now, I would say team members are nice and very helpful, ready to help. I look forward to hearing what… See More
Colonial Village at West End Manager02/06/2019

Thank you for choosing to make your home here with us! Our team appreciates your acknowledgment of their efforts. Enjoy settling into our community, and please let us know if there is anything you need!

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Verified Resident 596083 2019 Not Recommended
Reviewed 01/23/2019
Although the location is perfect, the office staff is extremely difficult to work with. These apartments are overpriced for both the age and condition. There are much better options available in Henrico.
Colonial Village at West End Manager01/28/2019

Thank you for sharing your review. Our team is heartened to know that their efforts are appreciated, but we're disappointed to hear of any issues with your new apartment home. If you have any outstanding concerns, or if you would like to discuss your feedback further, please visit us at the leasing office or call us by phone at 866-620-1130. Thanks for your time!

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Verified Resident 592627 2018 - 2019 Recommended
Reviewed 01/14/2019
Friendly and cordial, the area is very clean, shopping is very convenient, the neighborhood is very quiet, the school district is very good, the management is very standardized, our whole family really like here
Colonial Village at West End Manager01/17/2019

Thank you for taking the time to share your complimentary review. We strive to provide our residents an exceptional place to call home and your comments validate our efforts. We appreciate your encouragement.

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Verified Resident 589151 2017 - 2019 Recommended
Reviewed 01/02/2019
The maintenance staff is very friendly, keep the grounds clean and respond quickly to requests. The neighborhood is quiet and safe but could use sidewalks. I've been here for almost a year and haven't had an major issues
Colonial Village at West End Manager01/04/2019

Thank you for making your home here with us. Our team appreciates your acknowledgment of their hard work, as well as your suggestion about sidewalks in our community. If there's more you'd like to share, please stop by our leasing office anytime!

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Verified Resident 588318 2018 Recommended
Reviewed 12/30/2018
Very nice and quiet. Other residents are very kind,polite and cordial, plus there is a car wash station for residents and they have events for the residents such as BBQ's/Cook outs, raffles and other fun stuff! Best apartment's I've ever lived in.
Colonial Village at West End Manager01/04/2019

A quiet environment, modern amenities, and fun resident events are just a few things we offer to make living here special. It is heartening to see how satisfied you are. Thanks for letting us know that our community is the best apartment you've ever lived in!

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Verified Resident 587981 2018 Recommended
Reviewed 12/28/2018
This apartment complex is quaint, all of the residents that I have met so far are kind, and the staff at the complex is competent and helpful. Overall, I do not really have any complains about the complex; it's near a lot of stores and my… See More
Colonial Village at West End Manager01/03/2019

It's great to hear that you enjoy your living experience with us. We strive to provide helpful, responsive service and an attractive community for our residents to call home. And you, certainly, can't beat a convenient location and pet-friendly community!

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Verified Resident 578082 2017 - 2018 Recommended
Reviewed 12/02/2018
Everything was good the staff is friendly the location of the complex is great located near the main road shopping center and restaurant good maintenance of the green area quite parking a good parking lot and a gym to keep fit lol
Colonial Village at West End Manager12/05/2018

Thank you for your great review. Here, you will find a friendly staff, easy accessibility, and the best all-around choice to live life your way. Thank you for making us your home. We appreciate you taking the time to share your favorable comments!

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Verified Resident 571355 2016 - 2018 Recommended
Reviewed 11/14/2018
The staff at the leasing office is helpful and maintenance responds in a timely manner. The plumbing in the bathroom does need to be improved. So far my experience has been good. Only recommend to clean spiders and spider webs around door way and stairway.
Colonial Village at West End Manager11/19/2018

Thank you for taking the time to share your five-star review of Colonial Grand at West End. Our team is eager to do everything in our power to assist our residents! With that in mind, we encourage you to contact our office at 866-620-1130 to discuss our plans for handling your plumbing issue. We look forward to hearing from you!

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Verified Resident 554782 2019 Recommended
Reviewed 10/12/2018
I enjoy living here. It is clean, quiet, safe, and convenient to shopping and business. My neighbors are friendly. The grounds are well maintained and the staff is friendly and attentive. The location is very convenient to the West End and the surrounding community is clean… See More
Colonial Village at West End Manager10/16/2018

It's great to read your outstanding feedback. We appreciate the acknowledgement of our efforts to provide a well-maintained community, superb amenities, and excellent service. And you, certainly, can't beat an online payment system.

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Verified Resident 554494 2018 Recommended
Reviewed 10/11/2018
Can be typing 200 words on the phone ..............................................Can be typing 200 words on the phone Can be typing 200 words on the phone ...........................................................
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Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Carport

General

  • 24-Hour Emergency Maintenance
  • 2nd Floor Entry Level
  • Air Conditioner
  • Bay Window
  • Business Center
  • Coffee Bar
  • Convenient to Shopping
  • DishWasher
  • Disposal
  • Dog Park
  • Energy Star Appliances
  • Energy and Water Efficient Appliances
  • Fireplace
  • Fitness Center
  • Gazebo and Picnic Area
  • Grilling Area
  • Kitchen and Bathroom Upgrades
  • Large Closets
  • Microwave
  • Monthly Resident Events
  • New Carpets
  • New Vinyl Flooring
  • Outdoor Kitchen Area
  • Package Receiving Service
  • Pool
  • Preferred Employee Discount
  • Premium Flooring
  • Refrigerator
  • Resident Car Care Center
  • Sundeck
  • Tennis Court
  • View
  • Walk In Closets
  • Wi-Fi Access

Pets

  • Dogs Allowed
    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
    Pet Limit: 2
    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
  • Cats Allowed
    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
    Pet Limit: 2
    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

MOVE-IN SPECIAL:

    1 Bedrooms, 1 Bathroom

    • Price

      $899 - $1,696

    • SQ. FT.

      471

    • Available
      Avail.

      7 Units

    • Model

      Dublin I

    • Price

      $974 - $1,656

    • SQ. FT.

      681

    • Available
      Avail.

      3 Units

    • Model

      Dublin II

    2 Bedrooms, 2 Bathrooms

    • Price

      N/A

    • SQ. FT.

      785

    • Available
      Avail.

      N/A

    • Model

      Winchester I

    • Price

      $1,446 - $2,411

    • SQ. FT.

      885

    • Available
      Avail.

      2 Units

    • Model

      Winchester II

    Disclaimer: Special, prices and availabilities subject to change.

    Leasing

    Introducing the upscale Colonial Village at West End apartments located in Richmond, Virginia. Our beautifully landscaped community offers easy access to I-64, ECPI University, Springfield Park Elementary School and shopping centers. Spacious one and two bedroom apartments include central air conditioning and heat, washers and dryers, dishwashers and disposals. Chill and relax in our resort-style pool with Wi-Fi hotspot, enjoy your friends at our outdoor grilling area, work up a sweat at the cardio and strength training center or challenge your neighbor to a match on the tennis court. On-site covered parking makes parking a breeze, while the on-site car care center will keep your car at its best. Be sure to bring along your furry friends, we have a pet exercise area just for them.

    Management Company: Mid-America Apartment Communities, Inc.

    Office Hours Closed

    • Sunday: Closed
    • Monday - Friday: 09:00 AM - 06:00 PM
    • Saturday: 10:00 AM - 05:00 PM

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    Colonial Village at West End Gallery

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    Floor Plans

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    Colonial Village at West End is a 471 - 885 sqft apartment in Glen Allen in zip code 23060. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $899 - $2,411. Nearby cities include Henrico, Ashland, Richmond, Highland Springs, and Mechanicsville. 23294, 23227, 23059, 23294, and 23228 are nearby zip codes.

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    Colonial Village at West End

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    Management Photos (15)

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    • (Manager photo uploaded on 08/26/2019) Image of Colonial Village at West End in Glen Allen, VA
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