| Number of reviews in the past 365 days | 6 |
| Percentage of reviews responded to | 83.33% |
| Average time to respond to reviews | 2.33 days |
1200 Virginia Center Parkway, Glen Allen, VA 23059
Ratings & Reviews (131 Reviews)
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Resident • 2015 - 2020 Not Recommended
Updated 05/22/2020
Reviewed 05/22/2020
Living at the legends has been unsafe. Lighting is poor and we have had multiple lapses in safety due to poor lighting for example burglaries from our car and unsafe lapses in safety due to poor lighting for example burglaries from our car and unsafe situations… See More
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Resident • 2018 - 2020 Recommended
Updated 03/11/2020
Reviewed 03/11/2020
The area is quiet, well kept and neighbors are great. It is very diverse. You can walk anytime of the day or night because of the lighting. When something needs to be fixed they are Johnny on the spot. There is also a few people in… See More
Legends at Virginia Center Manager12/12/2020
Thank you so much for this great 4-star rating of Legends at Virginia Center! Providing excellent customer service to all of our residents is one of our top priorities! Have a wonderful week and please be sure to let us know if there is ever anything we can do to help make your experience even better!
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Thursto6 • Resident • 2019 Recommended
Updated 12/24/2019
Reviewed 12/24/2019
The leasing process and move-in process were very easy. The location is great! Can't believe how quiet the community is, so much better than I expected never living in an apartment before. We have had some issues with our unit but they have been on top… See More
Legends at Virginia Center Manager26/26/2019
Thank you for the four-star rating! It's great to see you're having a wonderful experience at The Legends at Virginia Center and we hope you'll let us know if you ever have any questions or concerns - we're always happy to help! Thank you again.
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Resident • 2019 Recommended
Updated 12/12/2019
Reviewed 12/12/2019
This community was at the higher end of our budget, but worth every penny. The staff are genuinely friendly. The grounds are well maintained. The neighborhood is safe and quiet. What more could you ask for?
Legends at Virginia Center Manager13/13/2019
Thank you for the 5-star review! We are happy to hear that you are enjoying your experience here at our community. We appreciate your feedback and thank you for choosing to call the Legends home, please don't hesitate to let us know if we can be of service.
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Turqoisem • Resident • 2019 Recommended
Updated 11/14/2019
Reviewed 11/14/2019
Everyone is super nice from beginning to end of leasing process. Being in a new state and not knowing where anything is the staff here are able to provide listings of schools and shopping centers in the area.
Legends at Virginia Center Manager15/15/2019
It's always such a treat for us to read a wonderful five-star review, and we're so appreciative of your kind words about our team members and service! Thank you for sharing on your great experiences at the Legends. Should you ever be in need of further assistance, please reach out to us. We can be reached by phone, email or in person during normal business hours. We're always here to help!
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Resident • 2019 Recommended
Updated 11/04/2019
Reviewed 11/04/2019
It is a fantastic place to live and everyone neighbors and employees office staff are all nice and friendly. It is a wonderful and safe community. We've only lived here a short time but love it. The office staff is very welcoming and friendly as well… See More
Legends at Virginia Center Manager06/06/2019
It's great to hear that you've had a five-star experience at The Legends! Our staff is dedicated to providing a friendly and helpful atmosphere, and we're glad that's been your experience. Your review is a wonderful compliment and we greatly appreciate your kind words. Thank you!
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Resident • 2015 - 2019 Not Recommended
Updated 04/18/2019
Reviewed 04/18/2019
Has just gone from good to bad! I know they have updated the apartments but it's so not worth the rent increases. The management has changed and you can't just stop in and say hello anymore . Very cold atmosphere and unfriendly environment. The feel of… See More
Legends at Virginia Center Manager23/23/2019
We are sorry to hear that you feel that way. We understand that management changes can be hard, but please consider offering us in-person feedback so we can work on how to better communicate with you in the future. We look forward to speaking with you.
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Resident • 2018 Recommended
Updated 09/07/2018
Reviewed 09/07/2018
I have lived here at the Legends for a little over a month. I sole my home after 14 years and chose The legends as my new residence. I am less than 5 minutes from work and my family (daughter, son in law and granddaughter). So… See More
Legends at Virginia Center Manager11/11/2018
Thank you for taking the time to leave us your feedback! We'd love the opportunity to hear more about your experience and see how we can help resolve any issue. Please give us a ring at (888) 392-4655 or by stopping by our office.
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Resident • 2016 - 2018 Not Recommended
Updated 09/02/2018
Reviewed 09/02/2018
I have lived here for a few years now and it's only gone down hill! People milling about at night, cars getting hit and run and the grounds are overrun with weeds and dead bushes. The mailboxes are broken and rickety. Ready for a change!
Legends at Virginia Center Manager11/11/2018
Hi there, thank you so much for taking the time leave us your feedback. As a company we value resident feedback as a resource for measuring overall satisfaction. We would appreciate the opportunity to discuss your concerns and more specific information to help resolve any issues. Please contact us at your earliest convenience at (888) 392-4655. Thank you and have a great day.
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Resident • 2016 - 2018 Not Recommended
Updated 08/07/2018
Reviewed 08/07/2018
I would be leaving a good review of Legends, as my husband and I had a fairly enjoyable time living there, until we got our move-out bill. $800 in damages. I have lived in many apartments and have always gotten my security deposit back. $600 charge… See More
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Resident • 2017 - 2018 Not Recommended
Updated 08/07/2018
Reviewed 08/07/2018
This has to be the worst experience I have ever had with an apartment complex. The supposed upgrades are cheap and most definitely do not warrant the extra rent. The office is not warm and friendly and you feel like you're disturbing them when you come… See More
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Resident • 2017 - 2018 Not Recommended
Updated 07/21/2018
Reviewed 04/10/2018
I have lived here for almost a year and this place is terrible! The entire dynamic has changed in the last 6 months, from the office to the people in the apartments. Nobody in the office is friendly. When you walk in you're more of an… See More
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Resident • 2018 Recommended
Updated 07/05/2018
Reviewed 08/28/2015
This community used to be the best place in Richmond area now it's the worst with the New Manager and staff. They are rude , could care less about you, your happiness or your safety. There are weeds higher then the bushes , the grounds have… See More
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Resident • 2016 - 2018 Not Recommended
Updated 06/13/2018
Reviewed 06/13/2018
Originally when we signed up to live at the legends, management and staff was fantastic. Then there was a recent turnover and accommodations and staff morale was zero. There used to be great and friendly staff constantly notifying you of any packages and any pressing matters.… See More
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Miranda Baxter • Resident • 2015 - 2018 Recommended
Updated 05/25/2018
Reviewed 05/25/2018
I've lived at the Legends for 3 years and I've had a wonderful experience. In the summertime my family and I love spending time at the pool. The grill is always fired up, people are always laughing and enjoying each other's company. My neighbors and I… See More
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Resident • 2017 - 2018 Not Recommended
Updated 05/10/2018
Reviewed 05/10/2018
The upgrades made to the apartment are very low budget. Very cheap flooring and carpet, appliances dent at a touch and paint in the kitchen and bathrooms chip constantly! The toilets are so close to the sink and awkward placement and your shower curtain almost covers… See More
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FunnyBones • Resident • 2014 - 2018 Not Recommended
Updated 04/11/2018
Reviewed 04/11/2018
I Do NOT recommend The Legends Apartments. Being a resident at the Legends for almost 4 yrs. I experienced living in a very quiet community (which I loved); however, I recently decided to terminate due to the increase in rent every year and the poor upkeep… See More
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Christine_V • Resident • 2016 - 2018 Recommended
Updated 04/02/2018
Reviewed 04/02/2018
I have been here for over a year now and have only had good experiences. The staff is always happy to help and the maintenance team is very quick when they are needed. It's my first time living in an apartment and I couldn't have asked… See More
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bspva • Resident • 2011 - 2018 Recommended
Updated 03/26/2018
Reviewed 03/26/2018
good location,clean property, management is best. they listen to you and take care of it. staff is very good and friendly. they take care of maintenance very quickly. convenient location everything is nearby. easy access to interstate.
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Resident • 2016 - 2018 Recommended
Updated 03/14/2018
Reviewed 03/14/2018
When we sold our condo in 2016, The Legends at Virginia Center was the perfect place for us to enjoy maintenance-free living. We enjoy the convenient location, well designed floor plan of the apartment, beautiful mature landscaping, wonderful swimming pool area, generous parking, safe and quiet… See More
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Resident • 2016 - 2018 Recommended
Updated 03/12/2018
Reviewed 03/12/2018
Great management team! In the 2 years living here, any problem that I have had, it was immediately addressed. Management really shows to care about the tenants comfort. For the most part I am comfortable with this apartment complex, it is very quiet and safe, people… See More
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RizeeyRee32 • Resident • 2012 - 2018 Recommended
Updated 03/08/2018
Reviewed 03/08/2018
An overall great place to live. It's very close to major highways, restaurants, shopping centers, and entertainment. The living space and development are very clean and quiet. The appliances on a scale of 1 to 10 are about a six. The parking lot is well lit… See More
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Ellen_W • Resident • 2015 - 2018 Recommended
Updated 03/07/2018
Reviewed 03/07/2018
It is a great place to live. The staff in the office are all very nice and helpful. It is in a good area near a lot of things making it very continent. It is quiet and safe and maintenance is always on top of things.… See More
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9218Centerway • Resident • 2016 - 2018 Recommended
Updated 03/07/2018
Reviewed 03/07/2018
I love living at the Legends at Virginia Center because the grounds are clean and inviting! The maintenance staff is actively working to make sure everything is in working order and the grounds are clean and free of debris. The office staff is amazing too! They… See More
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Liliara • Resident • 2016 - 2018 Recommended
Updated 03/06/2018
Reviewed 03/06/2018
Our first experience with the Legends began with the staff and so that's where I'll start. The three ladies at the front office are all very easy going, nice, and fun to catch up with every time I stop by the main office to pay rent… See More
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