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The Gardens at Twin Hickory

4700 The Gardens Drive, Glen Allen, VA 23059
4700 The Gardens Drive, Glen Allen, VA 23059

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The Gardens at Twin Hickory

 
 
 
 
 
 

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Ratings & Reviews (80 Reviews)

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robert fulgham • Resident 2010 - 2017 Recommended

Updated 10/30/2017

Reviewed 10/30/2017

I have lived at The Gardens for 7 years and I love it. I appreciate the lighting at night, I never have to worry about my safety. The service personnel are prompt, polite and efficient and a joy to be around! The office personnel is very… See More
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RBINSND • Resident 2015 - 2017 Not Recommended

Updated 04/10/2017

Reviewed 04/10/2017

I regret renewing my lease for a second year. New neighbor moved in above me and have 2 small kids and it's been a nightmare ever since. The leasing office won't take any action but ask that the tenants to work it out among ourselves. Why… See More
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Prospective Resident Visited 2016 Recommended

Updated 08/22/2016

Reviewed 08/22/2016

this is an older property than some of the others in the immediate area but the office staff is excellent. i was greeted as i was still walking in the door and they seemed to really care about me and my needs. property is lovely and… See More
The Gardens at Twin Hickory Manager22/22/2016

Dear Prospective Resident: Thank you for reviewing The Gardens at Twin Hickory. We really appreciate your input. The Staff at The Gardens prides itself as being customer focused and a provider of quality products and services. I know you have a lot of choices in the Short Pump, area, and I hope you choose us to call home. If you should have any questions at all, feel free to reach out to the team. They would love to help you. Good luck in your apartment search! Sincerely, Lance Goss Regional Property Manager HHHunt

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Resident 2015 - 2016 Recommended

Updated 04/01/2016

Reviewed 04/01/2016

My apartment was upgraded with new flooring, new kitchen cabinets, and granite counter tops before I moved in. The rooms and closet space are much better than where I used to live, and I love the layout of my apartment. Grounds are constantly being cared for,… See More
The Gardens at Twin Hickory Manager09/09/2016

Dear Resident: Thank you for taking the time to review The Gardens. I am so pleased you are happy with the upgrades that have been done in the home. The granite, brand new cabinets and flooring are such a nice addition to this terrific community. We take suggestions for improvements very seriously. This is how we came up with adding the outdoor entertainment space with fireplace and the internet cafe with billiards area. These were both discussions that our residents had wanted to see added. I can appreciate your desire for wanting an adults only buildings however this isn't something we would be able to do. Federal Fair Housing Laws prohibits us from establishing that sort of system due to it be discriminatory towards people with families. If you should have any questions about this or anything at all, feel free to contact me at 919-461-0587 x 125. Sincerely, Lance Goss Regional Property Manager HH Hunt

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Edgar Corral • Resident 2015 Recommended

Updated 07/29/2015

Reviewed 07/29/2015

My family and I moved here around end of May 2015. Having lived in apartments most of my life domestically and abroad, I can say with some degree of confidence that so far, this community is great. Informed and willing-to-help staff, well-groomed landscape, great amenities, and… See More
The Gardens at Twin Hickory Manager31/31/2015

Dear Avi: Thank you so much for taking the time out to review The Gardens. We really appreciate you making us your home. If you should ever need anything, please contact the office. We think Audrey is pretty special too! Sincerely, Lance Goss Regional Property Manager

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Resident 2014 - 2015 Not Recommended

Updated 03/26/2015

Reviewed 03/26/2015

First of all, the person who posted this about The Gardens is EXACTLY CORRECT! This place is AWEFUL!!!! We lived there as well and when we moved out our rent of which was paid on time every month and utilities such as water was paid and… See More
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[email protected] • Resident 2014 Recommended

Updated 12/11/2014

Reviewed 12/11/2014

Our First Hand Experience. After an exhaustive and extensive search for a good apartment community in this area, to our delight we discovered our new apartment home. My initial telephone call with my general inquiries was insightful, The Manager (who was leaving the office for the… See More
The Gardens at Twin Hickory Manager15/15/2014

Dear Resident: Thank you so much for taking the time out to review the community. I am so pleased to hear that you have had such a wonderful experience at The Gardens. They strive to be the best in the industry. If you should need anything at all, please reach out the leasing office. Sincerely, Lance Goss Regional Property Manager HH Hunt

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Imran_hafeez • Resident 2014 Recommended

Updated 11/10/2014

Reviewed 11/10/2014

We moved to this Luxury apartment complex way back in Sep 14. We had a great experience from introductory tour to move in, all went very smooth. During this process we found staff members very cooperative, supportive and helpful. We've only been here couple of months,… See More
The Gardens at Twin Hickory Manager10/10/2014

Dear resident: Thank you so much for taking the time out to review The Gardens at Twin Hickory. I am so pleased that you are happy with the level of service, quality of product and amazing location. The staff at The Gardens takes great pride in providing excellent customer service and making sure your needs are being met. If you should ever need anything, feel free to contact the office. Thanks again for taking the time out to review the community. Sincerely, Lance Goss Regional Property Manager HH Hunt

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Resident 2013 - 2014 Recommended

Updated 10/20/2014

Reviewed 10/20/2014

Awesome place. I have no complaints I have lived at three other complexes in area and this is so a refreshing change. Everyone on staff is pleasant and work long hours. They go extra by planning activities after working all day when they should be off… See More
The Gardens at Twin Hickory Manager21/21/2014

Thank you so much for taking the time out to review The Gardens at Twin Hickory. I am so glad that you have had such a positive reaction to the staff's hard work. We appreciate you being so patient during our construction period. We think all of the new additions will be greatly appreciated by the residents. Thanks again for making The Gardens your home. We hope to serve you for many more years to come!. Sincerely, Lance Goss Regional Property Manager

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Resident 2010 - 2014 Recommended

Updated 10/20/2014

Reviewed 10/20/2014

I have lived here going on 4 years and love it. I have lived at two other complexes in the area and they do not compare to The Gardens. The team is so nice and work so hard, I cant believe the late hours I see… See More
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skvasant • Prospective Resident Visited 2014 Not Recommended

Updated 09/13/2014

Reviewed 09/13/2014

I had to rescind my resident application because of the ginormous fees the gardens were charging, which is unheard of. $150 as reservation fees that would not be even credited to my first month rent, what were they thinking? Also all the apartments are not renovated.… See More
The Gardens at Twin Hickory Manager23/23/2014

Dear Skvasant: Thank you for your review of The Gardens at Twin Hickory. I hate that you have decided to rescind your application. We would have loved for you to call The Gardens home. Upon receiving this review, I have researched the area to ensure our reservation fee is comparable to others in the area. It is common to find fees attached to renting an apartment home in the West End area and the cost is in line with others. You are correct, not all of our homes are upgraded yet. We are in the process of doing that as folks move out. We will be adding new upgraded homes towards the end of December/beginning of January. What time frame were you looking to move? We have some upgraded homes available now and some coming in the real near future. As for lease terms, we do track our lease terms in order to prevent large numbers of expirations occurring in any given month. Depending which month you were moving in could determine what lease terms we would have coming available. When were you hoping to move? I would love to talk to you about your experience at The Gardens at Twin Hickory. Please contact me at 919-461-0587 x125 or by e-mail at [email protected] Sincerely, Lance Goss Regional Property Manager

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Resident 2011 - 2014 Not Recommended

Updated 09/03/2014

Reviewed 09/03/2014

Use to be nice but is changed. The office acts annoyed when you come in for anything and it's obvious they have no idea what goes on. They are disconnected from the complex and the tenants. Even the Gardens employees that live in the complex don't… See More
The Gardens at Twin Hickory Manager05/05/2014

Thank you for taking the time out to review the community. Your opinion really does matter to us. You have mentioned quite a few things in your post that you are unsatisfied with and would love an opportunity to go through them with you. The Staff at The Gardens at Twin Hickory is one of the most seasoned staffs in the area. They truly do care about their residents and their community. I would love to talk to you about your experiences that make you feel differently. We are in the process of doing lots of new upgrades through out the community. You had mentioned that they were just cosmetic or recreational in nature. Some of the upgrades include sound reducing padding. The padding we are using is 4 times as thick as most apartment communities use. We are also installing brand new appliances in the kitchen area as well as granite counter tops, new cabinetry, new light fixtures, new planked style flooring and USB plug in stations. We are also adding new amenities to the community. We have gotten lots of excitement from residents with the addition of our internet cafe with billiards area. We are also adding an extended patio with built in grilling stations, outside fireplace and addition table seating. We are also in the process of upgrading the fountain at our lake. We have added the geyser head to the fountain area and the spreader head will be installed shortly. The finished product will be beautiful. I can understand the challenges of going through all the construction upgrades onsite can be. I would love an opportunity to discuss all of your concerns. You can reach me by e-mail at [email protected] or by phone at 919-461-0587 x 125. Thanks again for your review, and I hope to talk with you soon. Sincerely, Lance Goss Regional Property Manager

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Bornin77girl • Resident 2005 - 2014 Recommended

Updated 04/27/2014

Reviewed 04/27/2014

It's great if you don't plan on staying for long. I've lived here for 8 years and my rent has increased every single year. My carpet is 8 years old and so is my paint. I've been offered a carpet cleaning a couple of times but… See More
The Gardens at Twin Hickory Manager09/09/2015

Dear long term resident: When is your lease up for renewal? I would be happy to look for other options for you to transfer to a different home. We are upgrading apartments now and have some availability for the near future. They will be slightly more than what the current rates are on the classic style that you currently live in but you do gain granite counter tops, brand new appliances, new flooring, new light fixtures, new bathrooms, etc. It truly is like living in a brand new apartment. Our prices do change daily due to supply and demand. You are more than welcome to call me, and we could discuss your options. We really appreciate you making your home with us for the last 8 years. We would like to extend on that too. Sincerely, Lance Goss Regional Property Manager HH Hunt 919-461-0587 x 125

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Resident 2012 - 2014 Recommended

Updated 04/11/2014

Reviewed 04/11/2014

Great location in family-friendly community. Management is responsive, helpful and professional. Apartment was roomy, and they seem to be making updates. We enjoyed our stay with children and would rent from the Gardens again. See More
The Gardens at Twin Hickory Manager21/21/2014

Thank you so much for taking the time to review The Gardens. We are so happy that you enjoyed your stay with us. We have a lot of exciting updates happening at the community. We are in the process of upgrading the apartment homes with beautiful mocha colored wooden cabinets, high-end granite counter tops and stunning planked style flooring. The Clubhouse is also getting an expanded Resident Room with computers, HD TV's, billiards and coffee bar. It is truly an exciting time to be a resident at The Gardens. If you should need anything, please make sure you reach out to the team. They will take good care of you. Sincerely, Lance Goss Regional Property Manager

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Prospective Resident Visited 2014 Recommended

Updated 02/06/2014

Reviewed 02/06/2014

Wonderful staff, super polite, great place to live. We loved looking at these apts, wished their time frame had worked with ours. They had a waiting list when we looked into renting here. It must be a great place if people are on a wait list… See More
The Gardens at Twin Hickory Manager06/06/2014

Thank you so much for taking the time to review The Gardens in Twin Hickory. I am so pleased that you found the staff to be top notch. The Garden's team takes a lot of pride in their community and work diligently to make our residents feel right at home. I hope that if you should ever need a home in the West End again, please consider making The Gardens your home. We have some fantastic upgrades to our community coming soon. Thanks again for your kind words! Sincerely, Lance Goss Regional Property Manager

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pdear • Resident 2012 - 2014 Recommended

Updated 01/31/2014

Reviewed 01/31/2014

My first lease and absolutely fantastic. I only left because it was a bit further from work than I would have liked and a bit too pricey for my budget. Great, safe location, beautiful inside and out, TONS of FREE parking, great staff (maintenance workers will… See More
The Gardens at Twin Hickory Manager03/03/2014

Thank you so much for taking the time out to review The Gardens. It sounds like you had a really positive experience at the community. The leasing and service teams take great pride in providing excellent service. If you should find yourself needing a home back in our area, please think of us again. We have some exciting upgrades on the horizon that I think you will really love. Thanks again for reviewing the community. I wish you the best of luck in the future. Sincerely, Lance Goss Regional Property Manager

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nsrivastava1983 • Resident 2013 - 2014 Recommended

Updated 01/25/2014

Reviewed 01/25/2014

Excellent community with good schools in proximity. Spacious apartments with excellent renter services.
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steve2014 • Resident 2005 - 2013 Recommended

Updated 12/21/2013

Reviewed 12/21/2013

I lived here for 8 years. Definitely a great place to live, beautiful, quite and safe community, close to short pump mall and other grocery stores. Excellent staff, always friendly and helpful. Quick response for maintenance requests. No hassle move in and move out.
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Resident 2013 Recommended

Updated 11/20/2013

Reviewed 09/26/2013

The staff is excellent. Very professional and responsive to requests or repairs. The complex is well taken care of and that shows in the amount of paperwork you have to sign upon leasing to state that you are responsible for keeping it in top notch condition.… See More
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kinighton • Resident 2012 - 2013 Recommended

Updated 11/19/2013

Reviewed 11/19/2013

Great Staff, helpful and a joy to work with. We had a great time while living here and we left to move into our first home. Move-In and Out were both a breeze and the staff was helpful in both cases. Parking is always available and… See More
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nsaikrishna • Resident 2010 - 2013 Recommended

Updated 08/28/2013

Reviewed 08/28/2013

This is the best apartment in the area. The apartment children go to Twin Hickory Elementary School, Holman Middle and Deep Run High, which are the best schools in the county and have all been SOL waived. Safety: I had a friend who never locked his… See More
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Satisfied3yrs • Resident 2010 - 2013 Recommended

Updated 08/07/2013

Reviewed 08/07/2013

I have been living at The Gardens for 3years and it was strongly recommended by a friend. My experience here has been amazing! I am 5 minutes from Short Pump mall, and plenty of restaurants, and Nordstrom!! The grounds are always clean and well kept, and… See More
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rlochsenhirt • Resident 2011 - 2013 Recommended

Updated 07/01/2013

Reviewed 07/01/2013

Outstanding. Grounds well maintained. Excellent staff. What more needs to be said. See More
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Resident 2013 Recommended

Updated 06/25/2013

Reviewed 06/23/2013

The community is great and quiet even with the amount of children. The grounds are always maintained. I have even witnessed the grounds keepers walking in the early morning picking up small pieces of liter. The office staff is very helpful and always a pleasure to… See More
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courtneyRVA • Resident 2012 - 2013 Recommended

Updated 06/10/2013

Reviewed 06/10/2013

My partner and I lived at the Gardens at Twin Hickory for close to one year, and we would recommend it to anyone who is looking for an apartment in Short Pump. The staff at the Gardens is wonderful - they made us feel at home… See More
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Features & Amenities

Laundry

  • Laundry Connections in Unit

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

Studio, 2 Bathrooms

  • Price

    $1,871

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $1,377

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,526

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,548

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $1,786

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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The Gardens at Twin Hickory is an apartment in Glen Allen in zip code 23059. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,377 - $1,871. Nearby cities include Henrico, Ashland, Richmond, Highland Springs, and Mechanicsville. 23060, 23294, 23227, 23294, and 23060 are nearby zip codes.

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The Gardens at Twin Hickory

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Management Photos (4)

  • (Manager photo uploaded on 10/21/2014) Image of The Gardens at Twin Hickory in Glen Allen, VA
  • (Manager photo uploaded on 10/21/2014) Image of The Gardens at Twin Hickory in Glen Allen, VA
  • (Manager photo uploaded on 05/11/2014) Image of The Gardens at Twin Hickory in Glen Allen, VA
  • (Manager photo uploaded on 10/21/2014) Image of The Gardens at Twin Hickory in Glen Allen, VA

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Resident Photos (1)

  • (Resident photo uploaded on 06/16/2010) Image of The Gardens at Twin Hickory in Glen Allen, VA
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