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Heather Lake Apartments

99 Tide Mill Lane 189 , Hampton, VA 23666
99 Tide Mill Lane 189 , Hampton, VA 23666

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Heather Lake Apartments

99 Tide Mill Lane 189

Hampton, VA 23666

 
 
 
 
 
 

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Ratings & Reviews (137 Reviews)

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 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/06/2020
Great place so far, I like how professional and informative the staff are. I like how quiet and peaceful the neighborhood is. My move in day was such an easy transition. I like how there is a car care area, I really hope everything stays fine.… See More
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Heather Lake Apartments Manager

11/09/2020

This is fantastic to hear! We're so glad to read your experience has been excellent and our staff has provided professional service. Thank you for taking the time to share your 5-star rating with us, and please do not hesitate to let us know if we can be of assistance in the future.

Resident 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/21/2020
Now that I have moved out, I can stop biting my tongue in fear that my family and I would be evicted. The property manager Lori Wells is a complete -----. She is washed up and her days as a property manager should be over. I… See More
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Heather Lake Apartments Manager

09/18/2020

We are extremely disappointed with your feedback as it does not reflect the standards we have in place for providing residents with excellent service. We invite you to reach out to us at [email protected] so we can speak directly and go over your concerns.

 Verified Resident 801359vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/07/2020
The townhome I am renting is beautiful and spacious. It definitely has a lot of storage. The staff and neighbors are friendly. I love that you don't have to have a parking pass or decal since my household has multiple vehicles. The only problem is pest.… See More
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Heather Lake Apartments Manager

09/16/2020

We're thrilled to hear you're enjoying your spacious townhouse! It's great to know the ample amount of storage is beneficial and you're enjoying our parking as well. Thanks for the great review!

 Verified Resident 779392vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2020
The apartment complex is very well maintained. The view of the lake is OUTSTANDING! The access to major roadways is perfect. The office staff is great. Any issues were looked into immediately. Community is pretty quiet for the most part. Neighbors are pretty friendly (few interactions)… See More
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Heather Lake Apartments Manager

06/16/2020

Thank you so much for this review! We are so glad you have had such an outstanding experience at Heather Lake Apartments. It is wonderful hearing how you are enjoying the view within your apartment, as well as the atmosphere inside. We thank you once more for providing us with this amazing feedback, and I hope you have a great day.

 Verified Resident 776923vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2020
It is a very nice place to live, the neighbors are friendly and the office workers are extremely helpful and kind. i have only been here for about 2 weeks, and i felt welcomed here right away. i suggest living here See More
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Heather Lake Apartments Manager

06/10/2020

Thank you for this amazing review. We are so glad you have had such a great experience at Heather Lake Apartments. Our mission is to provide friendly yet helpful service to all of our residents, so I will be sure to pass along these kind words to our team. Thank you once more for this feedback and we look forward to continuing to assist you further throughout your lease.

 Verified Resident 764058vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/29/2020
I have had an Good experience here at Heatherlake . I did have mold that they painted over an came back. Now a rude manager on the property. I do know the maintenance crew is awesome an come out and get the job done See More
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Heather Lake Apartments Manager

05/01/2020

Thank you for sharing how wonderful our maintenance team is. I do want to apologize if you ever experienced less than stellar customer service, though. We value our residents so much and always want to provide an incredible experience. We're 100% here for you if you ever have any questions or concerns.

 Verified Resident 613940vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/10/2020
The apartment is spacious The community is clean. if you have any concerns the will get back to you right away. The neighborhood is quiet clean. My apartment is close to grocery store, eatery and the Coliseum and convention center. I love staying here. See More
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Heather Lake Apartments Manager

06/10/2020

Wow, we're thrilled by your feedback! It's lovely to know you're enjoying your spacious apartment that's conveniently located near shopping, dining and more. Thanks for the 5-star rating!

 Verified Resident 746935vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2020
It's a quiet neighborhood and minutes away from everything you need. Convience is key. I love it here. It's a great community for the kids with play park and pool and a car care center for me. It's just overall a great place See More
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Heather Lake Apartments Manager

02/26/2020

We are thrilled Heather Lake Apartments is working out so well for you! As you pointed out, the community is conveniently located with quick access to the beach, entertainment and so much more. To hear you love the community just like we do is music to our ears, and we thank you so much for sharing your experience.

 Verified Resident 746779vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/23/2020
I love the space in the home, the up keep of the property, and the staff has such a warm and inviting attitude. Neighbors seem to be friendly yet allow me the private atmosphere I desire. All school in the area being fully accredited was a… See More
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Heather Lake Apartments Manager

02/25/2020

Your feedback is amazing; thank you! We appreciate so many of the wonderful aspects you pointed out about Heather Lake Apartments. From our warm and inviting community to nearby schools (and even weekend fun at the beach, which is just five miles away), there's so much to appreciate about our fantastic neighborhood. Thanks again for taking the time to share your positive experience with us!

 Verified Resident 746378vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2020
Great staff and nice size apartments. Love Heather Lakes! I would recommend this complex to anyone in search of a wonderful apartment. It's safe, friendly and affordable. Make your next home at Heather Lakes. See More
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Heather Lake Apartments Manager

02/25/2020

Wow, your recommendation is wonderful! Thank you so much! We are thrilled by your feedback concerning our spacious apartments and friendly community. It's a joy to do what we do, and to hear from happy residents is an absolute treat!

 Verified Resident 731725vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2019
There were cracks, plaster left in the bathroom tubs, paint chips on the ground, broken bathtub handle, broken dishwasher and dirty washer and dryer. There wasn't a fresh paint job done prior to me moving in See More
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Heather Lake Apartments Manager

02/10/2020

Oh no, I'm so sorry we made such a bad first impression! This is not up to the standards we operate by, and I want to apologize. If you have a moment to stop by the office, I would like to investigate what went wrong, as well as schedule a work order to fix your dishwasher and make any other necessary repairs. Thank you in advance for giving us the opportunity to make it right.

 Verified Resident 731715vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2019
This apartment complex is neat and they keep the building and landscaping up, the maintenance responds usually within 24 hours, t hug e staff have been responsible and are very friendly. They have a great team. I have had no rodent problems, they have pest control… See More
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Heather Lake Apartments Manager

02/10/2020

Wow, your kind words made our day! Thank you for the excellent shout-out regarding the wonderful work by our maintenance team. We'll be sure to relay the big thumbs up -- we're certain they'll be delighted! Thanks again for such an awesome review!

 Verified Resident 727963vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2019
My experience with moving into my apartment was excellent. The application process and customer service rendered was amazing. The entire process was easy, quick, and professional most of all. I am very happy with my decision. See More
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Heather Lake Apartments Manager

12/20/2019

This is outstanding to hear! We are thrilled the application and move-in process was quick and easy -- that's exactly what we aim for! And to hear you're happy with your decision to move to Heather Lake Apartments is music to our ears. We hope you continue to love the neighborhood, and we're so happy to have you here!

 Verified Resident 724244vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2019
Overall I enjoy living here. The new unit just needs work. I have never seen any security but assume there is some. I have had no problems. The parking is satisfactory. Lighting. Is adequate in most areas. See More
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Heather Lake Apartments Manager

12/11/2019

We're happy to hear you're enjoying Heather Lake Apartments, but I'd love to speak with you in person about any concerns you have with your particular unit. If you stop by the office, I'd be happy to go over your feedback and set you up with a work order to have our maintenance team stop by and ensure everything is in tip-top shape.

 Verified Resident 724237vrp 2011 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2019
Good family area. Staff is helpful and understanding. Area is clean. Neighbors are quiet not much to go on. Apartments are worked on and very nice looking and great overall space. Not close to public transportation. See More
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Heather Lake Apartments Manager

12/11/2019

Thanks for the positive feedback and shout-out regarding the cleanliness of our community! Although we're not right next to public transportation, we hope easy access to I-64 and Buckroe Beach makes up for it! We hope you continue to enjoy the neighborhood and should you ever need anything, our team in the office is here to assist!

 Verified Resident 724123vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/08/2019
Just moved here. The staff was great. They made my decision to move here easy to make. The apartment is great. Clean and very spacious. All the neighbors seem to be very nice. Love seeing kids play outside. So far loving it here See More
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Heather Lake Apartments Manager

12/11/2019

This is wonderful news! We are delighted you chose Heather Lake Apartments to call home, and we're incredibly honored to be able to serve you. Your positive feedback about our wonderful community is so appreciated, and we hope you enjoy the neighborhood for many years to come!

 Verified Resident 719620vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/19/2019
The only complaint I have is that the walls are thin that I can hear everything that my neighbor say so i'm sure they can hear my family. Just moved in November thee 7th, but so far I like being here. , See More
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Heather Lake Apartments Manager

11/22/2019

Welcome to Heather Lake Apartments! We are so glad to have you here, and it's good to know your experience has been satisfactory thus far. As always, we are here for you, so if you run into any noise concerns, or simply have any questions about the neighborhood, please feel free to stop by the office and let us know. Have a great day!

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/21/2019
I have lived on the property since 2017 when I first moved in I actually loved living here, There has been a change in management 3 times since Ive lived here the last manager Janie was very nice and tried to resolve issues and she was… See More
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Heather Lake Apartments Manager

10/23/2019

Oh no, this is not the demeanor we want to portray! We are honored to be able to serve you, and I am so sorry if you haven't been greeted with a smile and wave like you should have. I'll make sure to speak with our staff to ensure they're accurately portraying how we feel on the inside -- happy to have you here!

 Verified Resident 698808vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/24/2019
When I moved my apartment wasn't ready I was placed in another apartment so I eventually had to go thru the moving process twice! When I got into my new apartment there was mold under my sink, instead of cutting it out like the said the… See More
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Heather Lake Apartments Manager

10/09/2019

Oh no, this is terrible to hear, and I want to work with you directly to get the issues addressed. While I can't change going through the move-in process twice, I can set you up with our service team to fix the dryer. Please feel free to stop by the office so we can discuss the issues.

 Verified Resident 695252vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/15/2019
Don't use deceptive photography of your properties, and post pictures specific to the apartment in question. Include amenities as pictured, and ensure cleanliness upon arrival. Perhaps fully renovate carpet and appliances and light fixtures in the entire apartment to increase appeal. See More
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Heather Lake Apartments Manager

10/09/2019

Oh no, I'd love to learn more about your experience as your feedback does not meet the standards we have in place. Our apartments should always be clean upon arrival and if you experienced otherwise, I definitely want to know so it can be addressed. Please feel free to stop by the office when you have a chance, so we can discuss your concerns.

 Verified Resident 676720vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2019
The most important thing about where I call home is the inside because that's where I'll spend most of my time. I love the spacious living area as well as the newly renovated kitchen and accommodating dining area. The location is really convenient to local shopping,… See More
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Heather Lake Apartments Manager

10/09/2019

Thank you so much for your honest feedback! It's always wonderful to hear you love not only our great location, but our spacious homes and inviting floor plans. That said, I am sorry to read about your issue with cell signal. Have you discussed the signal level with your wireless carrier? If there's anything I can do to assist, please feel free to stop by the office.

Flotayl24 • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2019
Let me just say this has been the worst experience of my life. Me and my husband and daughter just moved into a two bedroom and the neighbors steal the kids are rude. And the people who live above us is always stomping and moving around.… See More
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Heather Lake Apartments Manager

10/09/2019

Oh no, this is terrible to hear. We have noise policies in place, and I would be happy to sit down and discuss your concerns in person so we can work to get them addressed. The comfort of our residents is paramount to us, and I do hope you'll stop by the office so we can work to improve the experience for you and your family.

 Verified Resident 671900vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2019
Our experience was great working with the staff. They were very professional and caring about our needs. We appreciated how hard they work to get us in this apartment. The maintenance and cleaning staff was great See More
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Heather Lake Apartments Manager

07/26/2020

This is lovely feedback, and we thank you for taking the time to share it with us. It's great to know your experience at Heather Lake Apartments has been everything you hoped it would be. We appreciate your kind words about our service teams as well!

 Verified Resident 661025vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2019
Staff was nice and understanding. They communicate effectively with me through put the whole process. It's near the interstate also. I would refer other families to live in this community, they would not regret it. See More
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 Verified Resident 660349vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/03/2019
We love the quiet. Also I love the fact my daughter can go to school close to home. The staff here is extremely helpful and do what is in their power to help with anything you may need and it helps being so close to everything… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer Connections

Parking

  • Uncovered Parking

Pets

  • Cats Allowed
    Comments: Cats and dogs are welcome. Maximum two pets per apartment. No weight limit. Monthly fees: $25 per pet. Non-refundable Fee: $300 (first pet only). Breed restrictions and other limitations apply.
  • Dogs Allowed
    Restrictions: Breed restrictions apply.
    Comments: Cats and dogs are welcome. Maximum two pets per apartment. No weight limit. Monthly fees: $25 per pet. Non-refundable Fee: $300 (first pet only). Breed restrictions and other limitations apply.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,150

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $872

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $975

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,046

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,375

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

4+ Bedrooms, 1 Bathroom

  • Price
    Price

    $2,027

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4+ Bedrooms

4+ Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,523

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4+ Bedrooms

4+ Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,378

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4+ Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
Artcraft Management
VIEW 25 COMMUNITIES

Heather Lake Apartment Homes features one bedroom, two bedroom, and three bedroom apartments as well as three and four bedroom townhomes for rent in Hampton, Virginia. Our Hampton community is located near I-64 and just 1/4 mile from a U.S. Air Force Base. Upscale shopping, dining, and entertainment are readily available within two miles of our location. We proudly offer versatile and spacious floor plans that boast amenities like large closets and washer/dryers. Select homes have incredible features such as formal dining rooms, patios, balconies, and eat-in kitchens. Residents may enjoy our swimming pool, scenic pond, and tranquil fountain. Schedule your tour today!

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Frequently Asked

What are noise levels like at Heather Lake Apartments?
The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Heather Lake Apartments?
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How safe is Heather Lake Apartments?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 15.56 days to their community reviews in the past year.

Who manages Heather Lake Apartments?
Artcraft Management

What is the pet policy at Heather Lake Apartments?
Cats Allowed
Comments: Cats and dogs are welcome. Maximum two pets per apartment. No weight limit. Monthly fees: $25 per pet. Non-refundable Fee: $300 (first pet only). Breed restrictions and other limitations apply.
Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: Cats and dogs are welcome. Maximum two pets per apartment. No weight limit. Monthly fees: $25 per pet. Non-refundable Fee: $300 (first pet only). Breed restrictions and other limitations apply.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 3 Beds, 2 Baths and 4+ Beds, 1 Bath and 4+ Beds, 1.5 Baths and 4+ Beds, 2 Baths


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Heather Lake Apartments is an apartment in Hampton in zip code 23666. This community has a Studio - 4 bedroom, 1 - 2 bathroom, and is for rent for $872 - $2,027. Nearby cities include Poquoson, Newport News, Yorktown, Carrollton, and Norfolk. 23668, 23669, 23605, 23661, and 23605 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Heather Lake Apartments

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    Resident Photos (20)

    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 08/26/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
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