Heather Lake Apartments

99 Tide Mill Lane #189 , Hampton, VA 23666
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Heather Lake Apartments

99 Tide Mill Lane #189

Hampton, VA 23666

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
4.4National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
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Pre-Renewal
Before residents renew their lease, we get their feedback.
4.4
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
N/A
Work Order
Our team's performance in responding to service requests.
74%RECOMMENDED
THIS PROPERTY
VS
74%CITY AVERAGE

Ratings & Reviews

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Heather Lake Apartments Manager

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Resident 2017 - 2019 Not Recommended
Reviewed 10/21/2019
I have lived on the property since 2017 when I first moved in I actually loved living here, There has been a change in management 3 times since Ive lived here the last manager Janie was very nice and tried to resolve issues and she was… See More
Heather Lake Apartments Manager10/23/2019

Oh no, this is not the demeanor we want to portray! We are honored to be able to serve you, and I am so sorry if you haven't been greeted with a smile and wave like you should have. I'll make sure to speak with our staff to ensure they're accurately portraying how we feel on the inside -- happy to have you here!

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Verified Resident 698808 2019 Not Recommended
Reviewed 09/24/2019
When I moved my apartment wasn't ready I was placed in another apartment so I eventually had to go thru the moving process twice! When I got into my new apartment there was mold under my sink, instead of cutting it out like the said the… See More
Heather Lake Apartments Manager10/09/2019

Oh no, this is terrible to hear, and I want to work with you directly to get the issues addressed. While I can't change going through the move-in process twice, I can set you up with our service team to fix the dryer. Please feel free to stop by the office so we can discuss the issues.

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Verified Resident 695252 2019 Not Recommended
Reviewed 09/15/2019
Don't use deceptive photography of your properties, and post pictures specific to the apartment in question. Include amenities as pictured, and ensure cleanliness upon arrival. Perhaps fully renovate carpet and appliances and light fixtures in the entire apartment to increase appeal.
Heather Lake Apartments Manager10/09/2019

Oh no, I'd love to learn more about your experience as your feedback does not meet the standards we have in place. Our apartments should always be clean upon arrival and if you experienced otherwise, I definitely want to know so it can be addressed. Please feel free to stop by the office when you have a chance, so we can discuss your concerns.

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Verified Resident 676720 2019 Recommended
Reviewed 08/09/2019
The most important thing about where I call home is the inside because that's where I'll spend most of my time. I love the spacious living area as well as the newly renovated kitchen and accommodating dining area. The location is really convenient to local shopping,… See More
Heather Lake Apartments Manager10/09/2019

Thank you so much for your honest feedback! It's always wonderful to hear you love not only our great location, but our spacious homes and inviting floor plans. That said, I am sorry to read about your issue with cell signal. Have you discussed the signal level with your wireless carrier? If there's anything I can do to assist, please feel free to stop by the office.

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Flotayl24 • Resident 2019 Not Recommended
Reviewed 08/06/2019
Let me just say this has been the worst experience of my life. Me and my husband and daughter just moved into a two bedroom and the neighbors steal the kids are rude. And the people who live above us is always stomping and moving around.… See More
Heather Lake Apartments Manager10/09/2019

Oh no, this is terrible to hear. We have noise policies in place, and I would be happy to sit down and discuss your concerns in person so we can work to get them addressed. The comfort of our residents is paramount to us, and I do hope you'll stop by the office so we can work to improve the experience for you and your family.

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Verified Resident 671900 2019 Recommended
Reviewed 07/31/2019
Our experience was great working with the staff. They were very professional and caring about our needs. We appreciated how hard they work to get us in this apartment. The maintenance and cleaning staff was great
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Verified Resident 661025 2019 Recommended
Reviewed 07/05/2019
Staff was nice and understanding. They communicate effectively with me through put the whole process. It's near the interstate also. I would refer other families to live in this community, they would not regret it.
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Verified Resident 660349 2019 Recommended
Reviewed 07/03/2019
We love the quiet. Also I love the fact my daughter can go to school close to home. The staff here is extremely helpful and do what is in their power to help with anything you may need and it helps being so close to everything… See More
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Verified Resident 654885 2019 Recommended
Reviewed 06/20/2019
Everything thing is what I hoped for. The staff amazing and patient and they will work all with military families. They also allowed me to see my apartment even though it wasnt ready, i was just curious
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Robert_A516 • Resident 2018 - 2019 Recommended
Reviewed 06/19/2019
The office staff at Heather Lakes legitimately saved my life! Yesterday I had fallen ill and in need of urgent medical. I stumbled into the office looking for help. Without hesitation the office staff not only dialed 911 but was able to stabilize me in an… See More
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Resident 2015 - 2019 Recommended
Reviewed 06/13/2019
I really like living in Heather Lake Apartments!! I moved into my apartment back in 2015, and I'm on my fourth lease. The office staff is getting better and better! The apartment offers three nice sized bedrooms, a separate living room, dining room, and walk-in kitchen.… See More
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Verified Resident 650373 2019 Recommended
Reviewed 06/09/2019
Love the community and space its best apt I seen in my life. My kids love the place . More closer to my job and community invites so happier her. But to me loving the quietness was great. Favorite place in apt is the kitchen it's… See More
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Verified Resident 644410 2019 Recommended
Reviewed 05/24/2019
I haven't lived in the unit long enough to get to know my community. From what I am able to tell thus far it seems like a nice community. It seems quiete and in an okay area. It has a pool which I love. So far… See More
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fcmartin • Resident 2019 Recommended
Reviewed 05/10/2019
First impressions are lasting. I am EXTREMELY impressed with the staff at Heather Lake. My brother moved in less than a week ago, and the staff went above and beyond the call of duty to help him. They stayed extra late to allow us to submit… See More
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Verified Resident 638542 2019 Recommended
Reviewed 05/10/2019
Move in process was simple and all paperwork was completed online. Previous tenant here and returned due to the quiet community that Heather Lake has to offer. Quick access to local entertainment and shopping
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Verified Resident 637663 2019 Recommended
Reviewed 05/08/2019
Very smooth move in process. Not sure how we missed these apartments during our last move but glad we came across them this time upon moving back to the area. The staff have been friendly and welcoming. The grounds are clean and very nice looking, units… See More
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Verified Resident 631640 2016 - 2019 Recommended
Reviewed 04/26/2019
I have live here for three years and is well please with the area. The staff is friendly, maintence of the property is very good. Overall it's a great place to live and I will recommend it to friends and family.
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Verified Resident 623108 2019 Recommended
Reviewed 04/03/2019
Rental staff was amazing and the community overall seemed like a great family oriented community for me and my family. The community is quiet and with the new Renovations and upgrades I made the best decision.
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Verified Resident 613940 2019 Recommended
Reviewed 03/11/2019
Great customer service. They help you get settled in. Constantly check on you. The application process is really fast. The management team let you know if you are approve right away. If you put in a work order the matinance team comes right away.
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Verified Resident 612378 2019 Recommended
Reviewed 03/06/2019
This is a beautiful Community with a lot of space inside each unit. Come visit this community and sign your lease for a better future home. This area is just not a community it is my kids and our home.
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Verified Resident 610354 2019 Recommended
Reviewed 03/02/2019
I was searching for somewhere for my grandbaby and I to move to.Wasn't sure that I will get approved due to a recent divorce that left me with a few bills. I came out to Heatherlakes & explain my situation to the staff.She immediately said,would you… See More
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Verified Resident 609480 2019 Recommended
Reviewed 02/27/2019
I like the apartments themselves. They are spacious and affordable. Most apartments are smaller and want just as much money. You'll pay just about the same here for more space. My only gripe is security. Someone broke into my place a few years back when I… See More
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Verified Resident 577477 2018 Recommended
Reviewed 11/30/2018
Ive only lived here only two weeks but so far im pleased with staff & my new apt. are vey roomie. its a peiceful place to live. the office staff is very warm to people & you need ppl such as them when staying in an… See More
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Resident 2016 - 2018 Not Recommended
Reviewed 11/28/2018
Do not move into this property! Unless it's going to be temporary placement. Find other avenues. In the 2 years I spent at this complex there were multiple issues including the disrespectful staff members in the leasing office, constant leaks, and their never ending scam to… See More
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Verified Resident 566735 2018 Recommended
Reviewed 11/05/2018
Awesome place to find a apartment. I'm happy with my new place. Great community and schools . Near the highway. So many shopping stores. I live in the first floor and the person that stay over me , make so much noise !!!
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site

Parking

  • Uncovered Parking

Pets

  • Dogs Allowed
    Comments: Cats and dogs are welcome. Maximum two pets per apartment. No weight limit. Monthly fees: $25 per pet. Non-refundable Fee: $300 (first pet only). Breed restrictions and other limitations apply.
  • Cats Allowed
    Comments: Cats and dogs are welcome. Maximum two pets per apartment. No weight limit. Monthly fees: $25 per pet. Non-refundable Fee: $300 (first pet only). Breed restrictions and other limitations apply.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,085

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $822

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $920

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $987

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $1,297

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

4 Bedrooms, 1 Bathroom

  • Price

    $1,912

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4 Bedrooms

4 Bedrooms, 1.5 Bathrooms

  • Price

    $1,437

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4 Bedrooms

4 Bedrooms, 2 Bathrooms

  • Price

    $1,300

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing

Heather Lake Apartment Homes features one bedroom, two bedroom, and three bedroom apartments as well as three and four bedroom townhomes for rent in Hampton, Virginia. Our Hampton community is located near I-64 and just 1/4 mile from a U.S. Air Force Base. Upscale shopping, dining, and entertainment are readily available within two miles of our location. We proudly offer versatile and spacious floor plans that boast amenities like large closets and washer/dryers. Select homes have incredible features such as formal dining rooms, patios, balconies, and eat-in kitchens. Residents may enjoy our swimming pool, scenic pond, and tranquil fountain. Schedule your tour today!

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Heather Lake Apartments is an apartment in Hampton in zip code 23666. This community has a Studio - 4 bedroom, 1 - 2 bathroom, and is for rent for $822 - $1,912. Nearby cities include Poquoson, Newport News, Yorktown, Carrollton, and Norfolk. 23668, 23669, 23661, 23605, and 23605 are nearby zip codes.

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Heather Lake Apartments

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    Resident Photos (20)

    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 09/12/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 08/26/2007) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
    • (Resident photo uploaded on 11/28/2018) Image of Heather Lake Apartments in Hampton, VA
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