What are noise levels like at Colonnade Work Force?

The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Colonnade Work Force?

The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How safe is Colonnade Work Force?

The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.8/5 stars, which is considered being extremely effective on average.

Ratings & Prices for Colonnade Work Force, Harrisonburg, VA

Renter Ratings

Noise	N/A
Grounds	4.1
Safety	4.2
Office Staff	4.7
Maintenance	4.8
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	4.9/5
SatisFacts™ Renewal Survey	4.2/5

Review Count

Number of reviews in the past 365 days	9

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (36 Reviews)

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Verified Resident 517881 • vrp • 2018 - 2021

Updated Review

02/25/2021

I moved here more than 3 years ago and l have been very much happy in my one bedroom apartment. I have the space l need although l am still unpacking and organizing to use effectively the room l have. The maintenance department has been very… See More

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3 Previous Reviews· Last 12/05/2020

Verified Resident 624579 • vrp • 2018 - 2020

Updated Review

12/28/2020

Everyone that works here they are very helpful! I love they try to bring everyone together for the holidays! They work hard to correct things quickly the only issue is elevators go out often but A great to start at!

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Previous Review

· 09/10/2020

Verified Resident 834902 • vrp • 2020

11/20/2020

We have a neighbor above us that makes a lot of banging noise and running through the apartments, but everyone seems to be friendly, the best part is maintenance and Gladys! She is so amazing at this building! And so is Pedro, whatever you need he… See More

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Verified Resident 97146 • vrp • 2015 - 2020

10/26/2020

The neighbors, noise, and safety has greatly declined. There are lots of loiters that are on the premises and dumpster often and very unsafe to be out after dark for that reason. I never take the stairs because there has been people passed out in the… See More

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Verified Resident 541766 • vrp • 2018 - 2020

10/13/2020

Somewhat uncomfortable at first. but it had gotten better. Too much calling the police at first time had changed things around. The community is a good community peoples are friendly. Just need the perimeter to be safer. See More

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Verified Resident 827613 • vrp • 2015 - 2020

10/03/2020

Exelente comunidad y y el mantenimiento r?pido y eficaz exelente y se lo recomendable s?lo afuera muchas personas de la calle afuera consumiendo drogas y personas extra?as pero lo dem?s bien tambi?n el parqui se parquean personas que no viven aqu? y sin ticket

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Verified Resident 818343 • vrp • 2019 - 2020

09/14/2020

Great apartment complex. Love the security at the building. Also like the staff. They are great people to work with. All maintenance request are well taken care of and the building has been kept very clean. Love the size of the rooms also. Highly recommend

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Verified Resident 187215 • vrp • 2014 - 2020

06/18/2020

The current office manager and maintenance staff are awesome individuals. My family has been here since 2014 and compared to previous years where the different staffing which are no longer here mind you, it seemed they may have had many issues proactively interacting with a diverse… See More

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Colonnade Work Force Manager

09/30/2015

Dear Resident, Thank you for sharing your honest feedback. Please be assured that your satisfaction is important to us, and all staff members do their best to communicate effectively with all of our residents. We would love the opportunity to meet with the resident association to directly discuss your concerns. Please call us at (540) 442-7368 at your earliest convenience so we can arrange a meeting. Sincerely, Colonnade Administrator

Verified Resident 710886 • vrp • 2018 - 2020

04/24/2020

Everything has been great ! No complaints there's never any noise complaints , anything and everything gets fixed in a timely manner the staff is great and caring the surrounding areas is close to everything. I have no complaints about living here !

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Verified Resident 414820 • vrp • 2017 - 2020

01/22/2020

Colonnade is a beautiful place to live. The homes are nice and managment is respectful, kind an awesome. I appreciate the maintenance and all of his hard work to keep our building clean, running well and up to code as well as problem free and beautiful… See More

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Colonnade Work Force Manager

11/08/2017

Dear Resident, Thank you so much for your positive feedback regarding the Colonnade community. We appreciate that you took the time to write a review, and we are so pleased that you are happy in your apartment home. Please don't hesitate to reach out to us in the future should the need arise. We are so glad you chose the Colonnade! Thank you, Colonnade Administrator

Verified Resident 701755 • vrp • 2019

10/01/2019

The apartment is lovely an spacious, amenities are not as said on website or lease agreement. Property manager lacks experience an knowledge, an uses business hours for personal thing an rarely in office. Neighbors are friendly an helpful.. See More

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Verified Resident 282871 • vrp • 2006 - 2019

09/30/2019

i answered all questions.i feel no reason to waste my time repenting,my self. now 200 more not necessary what all the stars are for.i don't mean to sound mean or hateful it's not in my nature in repeating my self. See More

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Colonnade Work Force Manager

11/14/2016

Dear Resident, Thank you for taking the time to provide us with your positive feedback. We appreciate your efforts to fulfill the minimum 200 character count, and we welcome you to share any future concerns you may have with management by stopping in at the office or giving us a call at 540-442-7368. Your continued satisfaction is very important to us! Sincerely, Colonnade Administrator

Verified Resident 698177 • vrp • 2019

09/23/2019

The leasing manager was good on helping me get the apartment, but apartment was ditry skuff marks on kitchen floor that hasn't been removed, rust in medicine cabinet, window ceils were dirty. I spent a lot of money to get the apartment for it to be… See More

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Verified Resident 697664 • vrp • 2014 - 2019

09/20/2019

I love my apartment all on one floor. And is walking distance to downtown restaurant and stores. Doors stay lock for safety. Apartment manager do all she can to help putting in work orders. The apartment manager does a good job with helping if you have… See More

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Verified Resident 597249 • vrp • 2016 - 2019

01/26/2019

Great place to live. Nice and clean have washer and dryer you don't have to go outside in the cold weather rooms are big 2 nice bathroom. Excellent communication with the manager and staff. ?? my place See More

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Verified Resident 560946 • vrp • 2014 - 2018

10/22/2018

Here you can go, the apartments, suitable for people incapsids, and single marriages (without children); they are luxurious, comfortable apartments; Only the rooms do not have that privacy; At least they should give a service for each ronovaciom of the contract, make a change or clean… See More

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Verified Resident 296700 • vrp • 2016 - 2018

04/20/2018

Not great, but certainly improving, work management change. Previous management did not work well to get things completed in a timely manner. That has changed, since then. Pam had a problem giving orders to her maintenance man. See More

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Colonnade Work Force Manager

01/13/2017

Dear Resident, Thank you for providing us with your honest feedback regarding the Colonnade community. We are so happy you decided to stick out the process required to become a resident at the Colonnade. For those that are unfamiliar with the affordable housing application process, you are certainly correct in saying it is lengthy, and can be frustrating. We appreciate your patience, and hope that your new home with us will overcome your initial complications. Please feel free to reach out in the future should the need arise, we are always happy to assist. We are excited to have you as a part of the community, and can't wait to make you feel like your initial delay was worthwhile. Thank you, Colonnade Administrator

Verified Resident 418362 • vrp • 2017

11/13/2017

Recien me mude, el apartamento esta funcional me gusta. Pero el Elevador los pasillos siempre esta super sucios.manchas mal olor . varios de los vecinos son ruidosos corren pasillos fuman perro que ladra. Fastidiosos acosadores. Pienso debiera. Haber mas privasidad.

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Verified Resident 364954 • vrp • 2017

10/09/2017

So far my experience has been very positive. I have met quite a few ladies my age and we hit it off right away. Everyone has been very friendly. Some of the children are restless which is I suggested a playroom. All they have is concrete… See More

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Colonnade Work Force Manager

07/05/2017

Dear Resident, Thank you so much for your positive feedback regarding the Colonnade community. We are so pleased to hear that your move-in was smooth and that our staff has helped make the transition an easy one. We look forward to continuing to meet and exceed your expectations as your residency continues. Please don't hesitate to reach out in the future should the need arise. We are always happy to assist. Thank you, Colonnade Administrator

Verified Resident 362101 • vrp • 2017

06/26/2017

I just moved in Colonnade apartments this month and I'm very pleased with office management and the professionalism of the staff. Its been great, any maintenance issues I've had were resolved promptly. The online rent pay and contact make communication easy. The location is convenient to… See More

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Colonnade Work Force Manager

07/05/2017

Dear Resident, Thank you so much for taking the time to provide us with such fantastic feedback regarding your experience so far at the Colonnade. We are so pleased to hear that as a new resident, we have been able to meet your expectations and build your confidence in your choice to call the Colonnade home. Once you get settled in, we look forward to seeing you at one of our many on-site community events. Please don't hesitate to reach out in the future should the need arise. We are always happy to assist. Thank you, Colonnade Administrator

Verified Resident 262070 • vrp • 2016

08/16/2016

I feel so at home in my new apartment! The size is perfect for my daughter and I,the apartment was very clean and well taken care of when I moved in. The office staff is very friendly and always answer my questions throughly. The only thing… See More

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Colonnade Work Force Manager

08/30/2016

Dear Resident, Thank you so much for your positive feedback regarding the Colonnade community. We are so happy to hear that you are settling into your new home, and that your expectations are being met. As for your concern regarding parking, Colonnade does not provide Visitor parking in order to insure all of our residents have adequate parking spaces. That being said, there is a free parking deck just one block over that your guests are welcome to take advantage of. Again, we are so pleased you chose to call the Colonnade home, and if the need should ever arise, please don't hesitate to reach out to us in the future. We are always happy to assist. Thank you, Colonnade Administrator

Verified Resident 230730 • vrp • 2014 - 2016

04/14/2016

I've lived here at Colonnade going on 3 years.Most of the time it's great and other times not. There's alot of good people here and it's close to downtown.Not sure but this will be my last year here at Colonnade. Things changed in the last year… See More

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Colonnade Work Force Manager

04/26/2016

Dear Resident, Thank you for your honest feedback regarding the Colonnade. We would love to discuss any concerns you may have regarding your living experiences over the past year in an effort to resolve any issues you may have before your lease renewal. Our resident's satisfaction is of the utmost importance to us, and we are happy to assist in any way possible. We want to keep you as a part of our thriving community! Thank you, Colonnade Administrator

Verified Resident 86896 • vrp • 2014 - 2015

12/30/2015

I really like it here.the staff do a good. Job to make it a home. Not just a apt.building.as in you need a new blinds?where's your rent. this may be shorter than you like. But I think I said all you can.I think it is just… See More

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Colonnade Work Force Manager

08/21/2014

Thank you for being our resident! We appreciate your feedback, and welcome you to share any future concerns you may have with management by stopping in at the office or giving us a call at 540-442-7368. Your continued satisfaction is very important to us! Sincerely, Colonnade Administrator

Verified Resident 196993 • vrp • 2015

11/09/2015

I regret moving into this apartment community as there are so many unexpected problems. The indoor air quality is terrible and causing health problems but when we open our windows to get outdoor fresh air there is the putrid smell of the feed mill. There is… See More

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Colonnade Work Force Manager

11/11/2015

Dear Resident, Thank you so much for your honest feedback regarding the Colonnade community. I sincerely apologize that your expectations are not being met, though I do assure you every effort is being made to work through your concerns. While I am aware of your specific plight, we have had no other complaints regarding harsh smells in the hallway or elevators - and have even made recent changes to our cleaning products due to your individual requests. Additionally, our maintenance supervisor completes weekly and monthly property inspections to detect property damage and/or other issues such as mold. There has been no such discovery. While I understand issues with neighbors can be frustrating, management attempts to make the best living environment for everyone, and unfortunately cannot monitor all personal issues, but instead must work to contribute to the greater good of the community. I encourage you to attend a few of our social activities and perhaps meeting a more diverse group of residents will change your opinion. Colonnade is a pet friendly community, but due to the nature and location of the building we do restrict animals to a certain weight limit and can only provide for minimal green space. We do our best to accommodate residents and their pets, but the ease of access to downtown amenities is one of our best features and tends to outweigh pet owner's initial objections. Please feel free to give us a call at your convenience so we may schedule an appointment to further discuss and hopefully work through your unease. We do value our residents, and are willing to listen and make improvements where necessary. Sincerely, Colonnade Administrator

Verified Resident 152819 • vrp • 2014 - 2015

10/19/2015

I have lived here for almost 2 years. The neighbors I have met have been nice and friendly. There are a couple of minor issues that I don't like but I'm dealing with them. I like the staff here alot. They have been helpful when I've… See More

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Colonnade Work Force Manager

05/15/2015

•

Updated Review

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Colonnade Work Force

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountA+

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (36 Reviews)

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Colonnade Work Force Manager

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Colonnade Work Force Manager

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