What are noise levels like at The Reserve at Stone Port?

The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Reserve at Stone Port?

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is The Reserve at Stone Port?

The community is rated 4.7/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.3/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.4 days to their community reviews in the past year.

What is the pet policy at The Reserve at Stone Port?

Dogs Allowed Fee: $350 Rent: $25 Restrictions: *Restricted Breeds Apply Pet Limit: 2 Cats Allowed Fee: $350 Rent: $25 Restrictions: *Restricted Breeds Apply Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 1 Bed, 2 Baths and 2 Beds, 2 Baths and 2 Beds, 3 Baths and 3 Beds, 2 Baths and 3 Beds, 3 Baths

Ratings & Prices for The Reserve at Stone Port, Harrisonburg, VA

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.7
Office Staff	4.2
Maintenance	4.3
Neighborhood	4.4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	10

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2.4 days

Ratings & Reviews (13 Reviews)

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Travis_H615 • tenant • 2019

10/26/2020

We've loved living here at the Reserve at Stone Port. The staff has been wonderful, kind and helpful. We always receive quick response to any issue and we've loved our neighbors too. The amenities are huge for our family, the dog parks, playgrounds for our son, … See More

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The Reserve at Stone Port Manager

10/28/2020

Wow! Thank you for your glowing review of Reserve at Stone Port! We love to hear from our residents, and appreciate you taking the time to share your experience. And of course, recommendations are simply invaluable. Many thanks!!

Resident • 2020

12/08/2020

Just moved in and the leasing and move in experience were great! The entire complex seems awesome. Easy access to shopping, downtown Harrisonburg, and JMU. Our 2 bedroom, 2 bathroom unit is great so far. No issues. It's very clean and has two access points to… See More

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The Reserve at Stone Port Manager

12/09/2020

Wonderful! We're so pleased that the team has worked diligently to ensure a safe and easy transition to our community. We appreciate you taking the time to share your experience. Please let us know if you need anything in the future. Welcome to Reserve at Stone Port!

Mgreene2018 • Resident • 2020

11/08/2020

I have lived in a few different complexes in Harrisonburg and the Reserve is by far the best! The location is perfect and the staff are very helpful and friendly! It's a pet friendly complex which is awesome! I quiet it is at the Reserve. Living… See More

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The Reserve at Stone Port Manager

11/09/2020

Hello and thank you for taking the time to leave a review! Hearing positive feedback about our team makes us especially happy, and we're glad that you are enjoying our pet-friendly community. We look forward to providing you with helpful customer service during your residency at Reserve at Stone Port. Have a great day!

Kylie_B229 • Resident • 2020

11/07/2020

I absolutely love my apartment. I'm on the top floor with a loft, and it even has extra storage. Some of my favorite amenities are the trash butler service which is great when you live on the top floor. I take my dog to the dog… See More

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The Reserve at Stone Port Manager

11/09/2020

Hello! We're so happy to see that you are having a five-star experience at Reserve at Stone Port. Thanks for taking the time to share your thoughts, and for your kind words about our amenities. We want you to love your home with us, so please reach out if you need any assistance. Have a great day!

Resident • 2020

11/04/2020

The Reserve is adequately priced while having the best amenities in town, as well as some of the most spacious apartments I've ever lived in. The pool is phenomenal and the staff puts on fun events for the residents. Highly recommend this apartment complex to anyone… See More

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The Reserve at Stone Port Manager

11/04/2020

Wow! Thank you for your great review of Reserve at Stone Port! We love to hear from our residents, and appreciate you taking the time to share your experience. And of course, recommendations are simply invaluable. Many thanks!!

Resident • 2018 - 2020

10/28/2020

If I could give this place 10 stars, I would! Since day one the entire team at The Reserve has been super helpful. I've had small issues inside my apartment (piece of an appliance stops working, bees on my back porch, etc.) and every time I… See More

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The Reserve at Stone Port Manager

10/29/2020

Thank you for your five-star rating and for sharing your experience at Reserve at Stone Port. It's so nice to hear that you have been treated to exceptional customer service by the team, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.

Resident • 2020

10/28/2020

I highly recommend the Reserve. The staff are all great. Calls for any kind of service are promptly responded to. The neighborhood is kept quiet and peaceful. It is the aesthetically pleasing apartment complex in all of Harrisonburg. And is conveniently located.

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The Reserve at Stone Port Manager

10/29/2020

Thank you! We're so pleased to hear that you're enjoying our peaceful community and great service from the team. Reserve at Stone Port sincerely values its residents, and wants each one of them to be completely satisfied with their apartment and our staff. We appreciate you taking the time to give us your feedback!

Travis_H615 • Resident • 2019 - 2020

10/26/2020

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The Reserve at Stone Port Manager

10/28/2020

Resident • 2020

10/23/2020

I just moved to the Reserve in early October 2020. I have found the management staff very helpful when I need to call and ask any questions. The apartment came very clean and moving in was very easy! I haven't had any need for maintenance requests… See More

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The Reserve at Stone Port Manager

10/26/2020

Welcome! We're so glad that you chose Reserve at Stone Port. Thank you for your kind words about your experience. We appreciate your feedback, and hope you'll be a resident for many years to come.

colelliott • Former Resident • 2018 - 2020

10/21/2020

You will love the inside of your apartment and you will hate everything else about this place. The management team does not care about you, whatsoever. During my two years there the front office staff were reprimanded due to them sharing resident finances with one another… See More

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The Reserve at Stone Port Manager

10/26/2020

Thank you for taking the time to write this review. We're happy that you were satisfied with your apartment; however, we regret that certain aspects of your living experience have prevented you from awarding us with a five-star rating. We truly value feedback from our residents, including those who no longer reside with us. Please contact the office directly to discuss your comments and look into the status of your deposit.

Prospective Resident • Visited 2020

04/02/2020

I saw so many great views about this apartment complex and heard so many from soon to be coworkers. I was looking for a place to call home and move in date for my new job was coming up fast. I went to the complex to… See More

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The Reserve at Stone Port Manager

04/10/2020

Thank you for bringing your concerns to our attention. It's important to us that we offer excellent customer service at all times and we regret that this isn't what you feel you received when you visited our community. If you have a change of heart, we would be happy to have you join us, so please give us a call at 540-214-3449. Thank you.

Kimberlykurtz0831 • Resident • 2018 - 2019

02/06/2019

I love this community because it is like a family, especially when you are so far from where you used to call home. Very welcoming, very endearing staff, I love the girls. I love to share my desserts, and dishes with them. It's great to have… See More

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The Reserve at Stone Port Manager

02/19/2019

Reviews like yours make our day! Thank you for writing such a glowing review of The Reserve at Stone Port. It's wonderful to hear that you feel so at home here thanks to our friendly team members. We're happy to have you here!

Resident • 2016

10/15/2016

Have you ever stayed at a resort on vacation and wished you could live in such a place with no maintenance and upkeep to take up your extra time. I have visited several and I'm now happy to say I live in such a place, The… See More

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shrewskm • Resident • 2016

10/15/2016

What a relief to live at the Reserve - I relax every evening without lifting a finger and enjoy a clean, new apartment, well-maintained landscaping, a beautiful refreshing pool and many more amenities. Living at the Reserve saves me time and maintains the standards that make… See More

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Updated Review

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Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,085 - $1,340
SQ. FT.
810
Available
Avail.
1 Units
Model
The Bridgewater Phase I

View Floor Plan

Price
Price
$1,130 - $1,340
SQ. FT.
790
Available
Avail.
1 Units
Model
The Bridgewater, Phase II

View Floor Plan

Price
Price
$1,165 - $1,345
SQ. FT.
820
Available
Avail.
1 Units
Model
The Appalachian

View Floor Plan

Price
Price
$1,185 - $1,355
SQ. FT.
840
Available
Avail.
2 Units
Model
The Appalachian, Phase II

View Floor Plan

Price
Price
$1,280 - $1,380
SQ. FT.
810
Available
Avail.
1 Units
Model
The Harrison w/ Garage

View Floor Plan

Price
Price
$1,280 - $1,470
SQ. FT.
825
Available
Avail.
1 Units
Model
The Blue Ridge w/ Garage

View Floor Plan

Price
Price
$1,285 - $1,380
SQ. FT.
810
Available
Avail.
1 Units
Model
The Harrison w/ Garage, Phase II

View Floor Plan

Price
Price
$1,370 - $1,470
SQ. FT.
840
Available
Avail.
2 Units
Model
The Blue Ridge w/ Garage, Phase II

View Floor Plan

1 Bedrooms, 2 Bathrooms

Price
Price
$1,375 - $1,465
SQ. FT.
1,030
Available
Avail.
1 Units
Model
The Augusta w/ Loft

View Floor Plan

Price
Price
$1,385 - $1,430
SQ. FT.
1,030
Available
Avail.
2 Units
Model
The Augusta w/ Loft, Phase II

View Floor Plan

Price
Price
$1,435 - $1,530
SQ. FT.
1,150
Available
Avail.
1 Units
Model
The Elkton w/ Loft

View Floor Plan

Price
Price
$1,445 - $1,530
SQ. FT.
1,150
Available
Avail.
2 Units
Model
The Elkton w/ Loft, Phase II

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,405 - $1,545
SQ. FT.
1,180
Available
Avail.
1 Units
Model
The Heritage

View Floor Plan

Price
Price
$1,465 - $1,545
SQ. FT.
1,205
Available
Avail.
1 Units
Model
The Heritage, Phase II

View Floor Plan

Price
Price
$1,580 - $1,815
SQ. FT.
1,175
Available
Avail.
1 Units
Model
The Luray w/ Garage

View Floor Plan

Price
Price
$1,625 - $1,815
SQ. FT.
1,205
Available
Avail.
2 Units
Model
The Luray w/ Garage, Phase II

View Floor Plan

Price
Price
$1,645 - $1,700
SQ. FT.
1,235
Available
Avail.
1 Units
Model
The Massanutten

View Floor Plan

2 Bedrooms, 3 Bathrooms

Price
Price
$1,655 - $1,740
SQ. FT.
1,490
Available
Avail.
1 Units
Model
The Highland w/ Loft

View Floor Plan

Price
Price
$1,655 - $1,740
SQ. FT.
1,490
Available
Avail.
2 Units
Model
The Highland w/ Loft, Phase II

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,680 - $1,720
SQ. FT.
1,345
Available
Avail.
1 Units
Model
The Staunton

View Floor Plan

Price
Price
$1,695 - $1,815
SQ. FT.
1,330
Available
Avail.
2 Units
Model
The Piedmont

View Floor Plan

Price
Price
$1,735 - $1,815
SQ. FT.
1,420 - 1,440
Available
Avail.
2 Units
Model
The Piedmont, Phase II

View Floor Plan

Price
Price
$1,890 - $2,025
SQ. FT.
1,440
Available
Avail.
2 Units
Model
The Shenandoah w/ Garage, Phase II

View Floor Plan

Price
Price
$1,895 - $2,025
SQ. FT.
1,330
Available
Avail.
1 Units
Model
The Shenandoah w/ Garage

View Floor Plan

3 Bedrooms, 3 Bathrooms

Price
Price
$1,840 - $1,985
SQ. FT.
1,610
Available
Avail.
1 Units
Model
The Rockingham w/ Loft

View Floor Plan

Price
Price
$1,915 - $1,985
SQ. FT.
1,730
Available
Avail.
1 Units
Model
The Rockingham w/ Loft, Phase II

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A Lifestyle of Luxury The Reserve at Stone Port is a wonderful escape from the ordinary. Relax in an atmosphere appointed with luxury and comfort, where exceptional finishes and remarkable features outline each unique and spacious 1, 2, and 3 bedroom apartment home. Experience extraordinary style, convenience, resort-style amenities, and an award-winning customer service team. You will be surrounded by lush landscaping and scenic mountain views, while conveniently located to downtown Harrisonburg, James Madison University, Valley Mall, Rockingham Memorial Hospital, restaurants, and services. Explore The Reserve at Stone Port and call us your new home in Harrisonburg, VA.

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