Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.4 days |
Contact Property
The Reserve at Stone Port
2015 Reserve Circle
Harrisonburg, VA 22801
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.4 days |
Wow! Thank you for your glowing review of Reserve at Stone Port! We love to hear from our residents, and appreciate you taking the time to share your experience. And of course, recommendations are simply invaluable. Many thanks!!
Wonderful! We're so pleased that the team has worked diligently to ensure a safe and easy transition to our community. We appreciate you taking the time to share your experience. Please let us know if you need anything in the future. Welcome to Reserve at Stone Port!
Hello and thank you for taking the time to leave a review! Hearing positive feedback about our team makes us especially happy, and we're glad that you are enjoying our pet-friendly community. We look forward to providing you with helpful customer service during your residency at Reserve at Stone Port. Have a great day!
Hello! We're so happy to see that you are having a five-star experience at Reserve at Stone Port. Thanks for taking the time to share your thoughts, and for your kind words about our amenities. We want you to love your home with us, so please reach out if you need any assistance. Have a great day!
Wow! Thank you for your great review of Reserve at Stone Port! We love to hear from our residents, and appreciate you taking the time to share your experience. And of course, recommendations are simply invaluable. Many thanks!!
Thank you for your five-star rating and for sharing your experience at Reserve at Stone Port. It's so nice to hear that you have been treated to exceptional customer service by the team, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.
Thank you! We're so pleased to hear that you're enjoying our peaceful community and great service from the team. Reserve at Stone Port sincerely values its residents, and wants each one of them to be completely satisfied with their apartment and our staff. We appreciate you taking the time to give us your feedback!
Wow! Thank you for your glowing review of Reserve at Stone Port! We love to hear from our residents, and appreciate you taking the time to share your experience. And of course, recommendations are simply invaluable. Many thanks!!
Welcome! We're so glad that you chose Reserve at Stone Port. Thank you for your kind words about your experience. We appreciate your feedback, and hope you'll be a resident for many years to come.
Thank you for taking the time to write this review. We're happy that you were satisfied with your apartment; however, we regret that certain aspects of your living experience have prevented you from awarding us with a five-star rating. We truly value feedback from our residents, including those who no longer reside with us. Please contact the office directly to discuss your comments and look into the status of your deposit.
Thank you for bringing your concerns to our attention. It's important to us that we offer excellent customer service at all times and we regret that this isn't what you feel you received when you visited our community. If you have a change of heart, we would be happy to have you join us, so please give us a call at 540-214-3449. Thank you.
Reviews like yours make our day! Thank you for writing such a glowing review of The Reserve at Stone Port. It's wonderful to hear that you feel so at home here thanks to our friendly team members. We're happy to have you here!
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The Bridgewater, Phase II
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The Appalachian
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840
2 Units
The Appalachian, Phase II
$1,280 - $1,380
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1 Units
The Harrison w/ Garage
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825
1 Units
The Blue Ridge w/ Garage
$1,285 - $1,380
810
1 Units
The Harrison w/ Garage, Phase II
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2 Units
The Blue Ridge w/ Garage, Phase II
$1,375 - $1,465
1,030
1 Units
The Augusta w/ Loft
$1,385 - $1,430
1,030
2 Units
The Augusta w/ Loft, Phase II
$1,435 - $1,530
1,150
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The Elkton w/ Loft
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1,150
2 Units
The Elkton w/ Loft, Phase II
$1,405 - $1,545
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The Heritage
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The Heritage, Phase II
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1 Units
The Luray w/ Garage
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1,205
2 Units
The Luray w/ Garage, Phase II
$1,645 - $1,700
1,235
1 Units
The Massanutten
$1,655 - $1,740
1,490
1 Units
The Highland w/ Loft
$1,655 - $1,740
1,490
2 Units
The Highland w/ Loft, Phase II
$1,680 - $1,720
1,345
1 Units
The Staunton
$1,695 - $1,815
1,330
2 Units
The Piedmont
$1,735 - $1,815
1,420 - 1,440
2 Units
The Piedmont, Phase II
$1,890 - $2,025
1,440
2 Units
The Shenandoah w/ Garage, Phase II
$1,895 - $2,025
1,330
1 Units
The Shenandoah w/ Garage
$1,840 - $1,985
1,610
1 Units
The Rockingham w/ Loft
$1,915 - $1,985
1,730
1 Units
The Rockingham w/ Loft, Phase II
A Lifestyle of Luxury The Reserve at Stone Port is a wonderful escape from the ordinary. Relax in an atmosphere appointed with luxury and comfort, where exceptional finishes and remarkable features outline each unique and spacious 1, 2, and 3 bedroom apartment home. Experience extraordinary style, convenience, resort-style amenities, and an award-winning customer service team. You will be surrounded by lush landscaping and scenic mountain views, while conveniently located to downtown Harrisonburg, James Madison University, Valley Mall, Rockingham Memorial Hospital, restaurants, and services. Explore The Reserve at Stone Port and call us your new home in Harrisonburg, VA.
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Contact Property
The Reserve at Stone Port
2015 Reserve Circle
Harrisonburg, VA 22801