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Urban Exchange

238 East Water Street, Harrisonburg, VA 22801
238 East Water Street, Harrisonburg, VA 22801

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Urban Exchange

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (21 Reviews)

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Former Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/15/2021
Urban Exchange has been some of the worst reality companies to work with. BEWARE of the $600-$1200 Maintenance fees they tack on to you after leaving even if you scrub the whole apartment on your hands a knees. Their customer service is UNRESPONSIVE and EXTREMELY RUDE.… See More
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Brendan_M • Former Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/06/2019
WARNING! This company will try to scam you out of your money. More than 3 months after I moved out and had my security deposit refunded, they sent me a bill for damages I did not make. The new tennant had been living there for at… See More
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Former Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/10/2019
My daughter lived here at Urban for two years and loved it. She loved how convenient it was to downtown, and loved the atmosphere of it. It is a very clean apartment complex, with good security. We felt very secure about her there. The apartments are… See More
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rcm20141 • Resident 2011 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2015
As a parent of two daughters that lived in Urban Exchange I found the place very clean and secure. The property manager Mary was extremely helpful and always was there if we had any concerns or questions. She really cared about our daughters. I would so… See More
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Resident 2011 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2015
As a parent of two daughters that lived in Urban Exchange I found the place very clean and secure. The property manager Mary was extremely helpful and always was there if we had any concerns or questions. She really cared about our daughters. I would so… See More
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meierca13 • Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2015
I lived in Urban Exchange for 4 years while I was at JMU and I LOVED every moment of it!! The apartments themselves are really nice and the kitchens are great too! I loved the stainless steel appliances and the granite counter-tops were beautiful and incredibly… See More
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RealtorRobin • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/18/2015
Urban was a great experience for my Senior JMU student! She loved being near downtown yet within walking distance to the campus. Management was awesome, always tending to their needs in a timely manner. Loved the wood floors, granite countertops, sliding doors. See More
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PingYii • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2015
Occasionally I would hear people from outside of the complex socializing, but it only happened number of times throughout my one year stay there. The location of being right in the heart of downtown made it easier for me to either jog around town or simply… See More
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Resident 2011 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2015
I attended James Madison University and lived in the Urban Exchange for all (4) years. I have nothing but the best to say of both the building, my apartment, and the management. Moving in was easy. Paperwork and orientation were informative and the property manager, Mary… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/09/2015
DON'T DO IT! Living in urban only appears nice, but it isn't. Signing the paperwork more or less allows the management to bend you over, tie you down, and penetrate your sweet, sweet butt. $2000 is what they said we owed in fees after my roommate… See More
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Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/22/2014
Absolutely terrible experience. I would describe living here as miserable and expensive. First, when you move out, expect to get ripped off, one wall had to be repainted and one patch of drywall repaired and they claimed that it cost over $900. Despite having had the… See More
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amwright209 • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/08/2014
I lived at UE for about 6 months due to roommate issues. Although I might live there again, I much preferred my next living situation at City Exchange, also a Matchbox Property. UE has a great location and looks nice, but unfortunately it seems that it… See More
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Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/13/2014
I lived in urban for 2 years and can say that it was one of the best decisions I made while I was a student a JMU. I liked urban because it was QUIET compared to all other student housing. There was occasional noise on Friday… See More
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Resident 2009 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2014
I signed my lease with the Urban Exchange before construction was completed and was one of the first residents to live in the complex. I was excited to sign my lease because it was marketed (at the time) as being for "young professionals" and I was… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/31/2014
I would never recommend Urban Exchange. The walls are paper thin, so I could never focus on studying with all the other noises (animals, music, jumping, shouting.) Even within my apartment, my roommate would comment on phone conversations I was having through her wall with both… See More
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Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2013
Urban Exchange is a great place to live. Location is terrific, amenities are very nice and the environment is excellent. Of all the apartment communities I've lived in, (six total) this one is the best, by far. The property manager is terrific, and makes time to… See More
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jkeller581 • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2013
Have lived here since July. Very disappointed. Noisy throughout. Walls are paper thin. The "party free" signs are a joke. The trash truck shows up very early in the am and you here every thing. Parking - If you pay the extra money you can park… See More
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Resident 2010 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2013
Unless you are a JMU undergrad student, I wouldn't bother considering UE. The first year I lived here as a recent grad from out-of-town, it was fairly quiet and an enjoyable place to live. However, most recently it has gotten to the point where it is… See More
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Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2013
Lived at UE in 2012-2013. It seemed like a great place with the promotional materials. I found my apartment to be cold, clinical, and void of any character you would expect for the price. The common areas and grounds are nothing special, it is a concrete… See More
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Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2013
Great Place to live the management is really helpful and always willing to help and not bad to look at... :)parking is not the best on the weekend due to Local restaurant ( The Chop House) Pricing really is not bad for such a cool apt.… See More
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Resident 2009 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/24/2012
At the time of this posting there are no reviews, so I'll try to keep the first one as objective as possible. I lived there for two years (the first two years after construction was finished, so it was brand new) in two different units (2br/3ba… See More
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 Updated Review
Rating Breakdown
Noise
Maintenance
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Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $898

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $629

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,343

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 3 Bathrooms

  • Price
    Price

    $1,912

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,127

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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How easy is it to find guest parking?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Urban Exchange?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Urban Exchange?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Urban Exchange?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

What is the pet policy at Urban Exchange?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
Studio, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 3 Baths and 3 Beds, 2 Baths


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Urban Exchange is an apartment in Harrisonburg in zip code 22801. This community has a Studio - 3 bedroom, 1 - 3 bathroom, and is for rent for $629 - $2,127. Nearby cities include Weyers Cave, Grottoes, Welch, Elkton, and Shenandoah. 22803, 22802, 24486, 24441, and 24801 are nearby zip codes.

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Urban Exchange

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